In other to become competitive in the current context of fierce global competition, companies need to recognize and understand the changes that occur in a globalized environment, which involves both the external and the organization's internal environment. Companies should clearly define their information strategies in order to achieve better market position. This paper presents the results of an exploratory research on strategic information management applied to the furniture industry in the region of Bento Gonçalves, Rio Grande do Sul State. The results obtained show characteristics of companies in terms of information collection, dissemination, and systematization and indicate how knowledge management and competitive intelligence are being used by them.
Strategic planning; Information management; Strategic information; Knowledge management