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Performance measurement and precontrol of a strategic manufacturing action plan

This paper discusses a methodology to measure and precontrol the performance of a strategic manufacturing action plan. A research premise is that the methodology can change measurements as rapidly as modifications in the competitive environment occur, thus keeping the strategy aligned with strategic manufacturing goals. A case study was conducted at a mechanical tools manufacturer to test and refine the method. The company's incremental manufacturing strategy, consisting of six goals and fifteen courses of action, was revamped and a multicriterial approach applied to define indicators and their weights. Based on the current performance measured by the indicators, the method assesses each action's potential to contribute toward achieving the objectives. It then goes on to evaluate the gaps between the performance objectives, current performance and the performance expected to result from those actions, subject to investment constraints. This approach allows for modifications of the strategy, enhancing feedforward performance and characterizing the strategic precontrol action. Some of the results of this case study are discussed, prompting alternatives for continuity.

manufacturing performance measurement; strategic manufacturing control; manufacturing strategy


Universidade Federal de São Carlos Departamento de Engenharia de Produção , Caixa Postal 676 , 13.565-905 São Carlos SP Brazil, Tel.: +55 16 3351 8471 - São Carlos - SP - Brazil
E-mail: gp@dep.ufscar.br