Performance indicators system for a metallurgical project portfolio management

Barbosa, Leandro César Mol; de Oliveira, Paula Cristina Senra; Cunha, João Paulo Nogueira; Morais, Felipe Silva

doi:10.1590/1806-9649-2020v28e5529

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ORIGINAL ARTICLE • Gest. Prod. 28 (4) • 2021 • https://doi.org/10.1590/1806-9649-2020v28e5529 linkcopy

Performance indicators system for a metallurgical project portfolio management

Sistemática de indicadores de performance para a gestão de um portfólio de projetos metalúrgicos

Authorship SCIMAGO INSTITUTIONS RANKINGS

Abstract:

This work aims to report the implementation of a set of indicators applied to a project portfolio control, highlighting the solutions found to manage the practical problems common to these issues. We conducted a study based on the research-action method to establish and test the indicators. Our results indicate the need for integrated systems of indicators control to investigate the deviations or trends by different sources. The adoption of more than one analysis source demonstrated positive results for the efficient management of the project portfolio. Moreover, we verified the need to observe the real team skills and their experience in establishing indicators metrics. Once the team know-how is improved, the company would hardly relinquish its past experiences. Also, the results obtained indicate the need to maintain systematic feedback of the actions taken so that the team might be aware of the outcomes of the indicators’ applications.

Keywords: Project portfolio; Project portfolio management; Performance indicators; Project portfolio control

Performance Focus	Indicator	Measure	Description	Source
Whole portfolio	Estimated and actual costs indicator (EACI)	Difference between estimated and actual cost	Difference between the monthly total estimated cost and the monthly actual total cost the of whole project portfolio.	Silva et al. (2017); Suk et al. (2012)
	Absolute Deviation Indicator (ADI)	Total error in cost estimates	Sum of the monthly deviations modules from the cost estimates. It enables the quantification of the total error of the estimates without the negative and positive errors suppressing each other.	Kishore et al. (2011); Suk et al. (2012)
	Adherence Indicator (AI)	Percentage of cost deviation	It measures the percentage of portfolio costs as planned.	Silva et al. (2017); Kishore et al. (2011)
	Project status Indicator (PSI)	Project progress status	It is possible to know, of the total projects of the year, the number of projects that are in progress, postponed, concluded, and canceled.	Silva et al. (2017)
	Ongoing Procurement Indicator (OPI)	Procurement performance	It monitors the percentage of requests and procurement orders with the expected and overdue deadlines.	Minnullina (2017); Abolbashari et al. (2018)
	Deadline Indicator (DI)	Schedule performance	It assesses the percentage of projects that are overdue greater than the target of the deadline performance.	Silva et al. (2017)
Coordinators	Project distribution Indicator (PDI)	Coordinator's participation in the portfolio	It shows the distribution of projects and costs among the coordinators.	On-site demand verification
	Estimated and actual costs Indicator (EACI)	Difference between estimated and actual cost per coordinator	Difference between the total estimated cost in the month and the actual total cost in the month per coordinator.	Silva et al. (2017); Suk et al. (2012)
	Absolute Deviation Indicator (ADI)	Total error in cost estimates per coordinator	Sum of the monthly deviations modules from the cost estimates per coordinator. It enables the quantification of the total error of the estimates without the negative and positive errors suppressing each other.	Kishore et al. (2011); Suk et al. (2012)
	Adherence Indicator (AI)	Percentage of cost deviation per coordinator	It measures the percentage of costs according to the planning of each project coordinator.	Silva et al. (2017); Kishore et al. (2012)

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Universidade Federal de São Carlos Departamento de Engenharia de Produção , Caixa Postal 676 , 13.565-905 São Carlos SP Brazil, Tel.: +55 16 3351 8471 - São Carlos - SP - Brazil
E-mail: gp@dep.ufscar.br

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[1] Source: Elaborated by the authors.