The objective of this study is to analyze the constraints faced by the nursing assistants and technicians in a pediatric clinic sponsored by a state foundation during their work activities and identify the strategies adopted by them in order to guarantee the achievement of their production goals and job satisfaction and ensure their protection against workplace accidents. The method of Ergonomic Work Analysis (EWA) was used for analysis and data collection of 59 tenured and temporary nursing workers with intermediate and technical level of education and to investigate the strategies related to actions and employment regulation concerning the interfaces they deal with. The results show that among the constraints assessed in this institution the most evident are: double shift, diversity of employment contracts (tenure and temporary), risks to which these professionals are exposed, and the lack of knowledge about their object of work. It can be said that these constraints increase physical, psychic, and cognitive workload. Aiming to reduce such workloads, the workers try to develop strategies from their own experience, expertise, and values in order to deal with the risks in the workplace.
Worker health; Ergonomics; Nursing; Workload
