This study presents an investigation through a bibliographical research on Information Systems, the tools, and the methods of Organizational Intelligence focusing on the application in Maintenance environments as instruments to empower the management of productive processes. In view of this, the Maintenance concepts and its increasing relevance are primarily discussed. Afterwards, the concepts of Organizational Intelligence and its Cycle are explored. Moreover, information and its importance in Maintenance environments, and the main adequate Information Systems are also investigated. As a result, the application of an Organizational Intelligence Conceptual Model in the plant maintenance is recommended.
Organizational intelligence; Information systems; Plant maintenance