Process (acquisition, storage, conversion, creation, dissemination, application)
|
18 |
Lee et al. (2001)Lee, J. H., Kim, Y. G., & Yu, S. (2001). Stage model for knowledge management. In Proceedings of the Annual Hawaii International Conference on System Sciences (pp. 1-10). USA: Computer Society Press., Lee & Kim (2001Lee, J. H., & Kim, Y. G. (2001). A stage model of organizational knowledge management: a latent content analysis. Expert Systems with Applications, 20(4), 299-311. http://dx.doi.org/10.1016/S0957-4174(01)00015-X. http://dx.doi.org/10.1016/S0957-4174(01)...
, 2005Lee, D. Y., & Kim, Y. G. (2005). Validation of the knowledge management stage model: a triangulation approach. In Proceedings of the Annual Hawaii International Conference on System Sciences. USA: IEEE.), Berztiss (2002)Berztiss, A. T. (2002). Capability maturity for knowledge management. In Proceedings of the International Workshop on Database and Expert Systems Applications (pp. 162-166). USA: IEEE Computer Society. http://dx.doi.org/10.1109/DEXA.2002.1045893. http://dx.doi.org/10.1109/DEXA.2002.1045...
, Feng (2005Feng, J. (2005). Constructing a knowledge management maturity model from perspective of knowledge management. In Proceedings of the International Engineering Management Conference (pp. 912-917). USA: IEEE., 2006Feng, J. (2006). A knowledge management maturity model and application. In Proceedings of the Technology Management for the Global Future (pp. 1251-1255). USA: IEEE. http://dx.doi.org/10.1109/PICMET.2006.296693. http://dx.doi.org/10.1109/PICMET.2006.29...
), Teah et al. (2006)Teah, H. Y., Pee, L. G., & Kankanhalli, A. (2006). Development and application of a general knowledge management maturity model. In Proceedings of the Pacific Asia Conference on Information Systems (pp. 401-416). USA: AIS., Aggestam (2006)Aggestam, L. (2006). Towards a maturity model for learning organizations: the role of knowledge management. In Proceedings of the International Conference on Database and Expert Systems Applications (pp. 141-145). USA: IEEE Computer Science. http://dx.doi.org/10.1109/DEXA.2006.138. http://dx.doi.org/10.1109/DEXA.2006.138...
, Kruger & Johnson (2010)Kruger, C. J., & Johnson, R. D. (2010). Principles in knowledge management maturity: a South African perspective. Journal of Knowledge Management, 14(4), 540-556. http://dx.doi.org/10.1108/13673271011059518. http://dx.doi.org/10.1108/13673271011059...
, Kruger & Snyman (2007), Lin (2007)Lin, H. F. (2007). A stage model of knowledge management: an empirical investigation of process and effectiveness. Journal of Information Science, 33(6), 643-659. http://dx.doi.org/10.1177/0165551506076395. http://dx.doi.org/10.1177/01655515060763...
, Rasula et al. (2008)Rasula, J., Vuksiae, V. B., & Stemberger, M. I. (2008). The integrated knowledge management maturity model. Zagreb International Review of Economics & Business, 11(2), 47-62., Grundstein (2008)Grundstein, M. (2008). Assessing the enterprise’s knowledge management maturity level. International Journal of Knowledge and Learning, 4(5), 415-426. http://dx.doi.org/10.1504/IJKL.2008.022060. http://dx.doi.org/10.1504/IJKL.2008.0220...
, Gaál et al. (2008)Gaál, Z., Szabó, L., Kovács, Z., Obermayer-Kovács, N., & Csepregi, A. (2008). Knowledge management profile maturity model. In Proceedings of the European Conference on Knowledge Management (pp. 209-216). Southampton: ACPI., Pee & Kankanhalli (2009)Pee, L. G., & Kankanhalli, A. (2009). A model of knowledge organizational management maturity: based on people, process and technology. Journal of Information and Knowledge Management, 8(2), 79-99. http://dx.doi.org/10.1142/S0219649209002270. http://dx.doi.org/10.1142/S0219649209002...
, Lin (2011)Lin, H. (2011). Antecedents of the stage-based knowledge management evolution. Journal of Knowledge Management, 15(1), 136-155. http://dx.doi.org/10.1108/13673271111108747. http://dx.doi.org/10.1108/13673271111108...
, Abu Naser et al. (2016a)Abu Naser, S. S., Al Shobaki, M. J., & Abu Amuna, Y. M. (2016a). Knowledge management maturity in universities and its impact on performance excellence: comparative study. Journal of Scientific and Engineering Research, 3, 4-14., Arias-Pérez et al. (2016)Arias-Pérez, J., Tavera-Mesias, J., & Castano-Serna, D. (2016). Building a knowledge management maturity model for a multinational food company from an emerging economy. El Profesional de la Información, 25(1), 88-102.
|
Technology (environment)
|
17 |
Lee et al. (2001)Lee, J. H., Kim, Y. G., & Yu, S. (2001). Stage model for knowledge management. In Proceedings of the Annual Hawaii International Conference on System Sciences (pp. 1-10). USA: Computer Society Press., Lee & Kim (2001Lee, J. H., & Kim, Y. G. (2001). A stage model of organizational knowledge management: a latent content analysis. Expert Systems with Applications, 20(4), 299-311. http://dx.doi.org/10.1016/S0957-4174(01)00015-X. http://dx.doi.org/10.1016/S0957-4174(01)...
, 2005Lee, D. Y., & Kim, Y. G. (2005). Validation of the knowledge management stage model: a triangulation approach. In Proceedings of the Annual Hawaii International Conference on System Sciences. USA: IEEE.), Feng (2005Feng, J. (2005). Constructing a knowledge management maturity model from perspective of knowledge management. In Proceedings of the International Engineering Management Conference (pp. 912-917). USA: IEEE., 2006Feng, J. (2006). A knowledge management maturity model and application. In Proceedings of the Technology Management for the Global Future (pp. 1251-1255). USA: IEEE. http://dx.doi.org/10.1109/PICMET.2006.296693. http://dx.doi.org/10.1109/PICMET.2006.29...
), Aggestam (2006)Aggestam, L. (2006). Towards a maturity model for learning organizations: the role of knowledge management. In Proceedings of the International Conference on Database and Expert Systems Applications (pp. 141-145). USA: IEEE Computer Science. http://dx.doi.org/10.1109/DEXA.2006.138. http://dx.doi.org/10.1109/DEXA.2006.138...
, Isaai & Amin-Moghadan (2006)Isaai, M. T., & Amin-Moghadan, A. (2006). A framework to assessment and promotion of knowledge management maturity model enterprise: modeling and case study. In Proceedings of the International Conference on Management of Innovation and Technology (pp. 163-165). USA: IEEE., Teah et al. (2006)Teah, H. Y., Pee, L. G., & Kankanhalli, A. (2006). Development and application of a general knowledge management maturity model. In Proceedings of the Pacific Asia Conference on Information Systems (pp. 401-416). USA: AIS., Rasula et al. (2008)Rasula, J., Vuksiae, V. B., & Stemberger, M. I. (2008). The integrated knowledge management maturity model. Zagreb International Review of Economics & Business, 11(2), 47-62., Gaál et al. (2008)Gaál, Z., Szabó, L., Kovács, Z., Obermayer-Kovács, N., & Csepregi, A. (2008). Knowledge management profile maturity model. In Proceedings of the European Conference on Knowledge Management (pp. 209-216). Southampton: ACPI., Grundstein (2008)Grundstein, M. (2008). Assessing the enterprise’s knowledge management maturity level. International Journal of Knowledge and Learning, 4(5), 415-426. http://dx.doi.org/10.1504/IJKL.2008.022060. http://dx.doi.org/10.1504/IJKL.2008.0220...
, Kruger & Johnson (2010)Kruger, C. J., & Johnson, R. D. (2010). Principles in knowledge management maturity: a South African perspective. Journal of Knowledge Management, 14(4), 540-556. http://dx.doi.org/10.1108/13673271011059518. http://dx.doi.org/10.1108/13673271011059...
, Kruger & Snyman (2007), Pee & Kankanhalli (2009)Pee, L. G., & Kankanhalli, A. (2009). A model of knowledge organizational management maturity: based on people, process and technology. Journal of Information and Knowledge Management, 8(2), 79-99. http://dx.doi.org/10.1142/S0219649209002270. http://dx.doi.org/10.1142/S0219649209002...
, Oliveira et al. (2010)Oliveira, M., Pedron, C. D., & Maçada, A. C. G. (2010). Knowledge management implementation in stages: the case of organizations in Brazil. In Proceedings of the European Conference on Knowledge Management (pp. 1-8). Southampton: ACPI., Abu Naser et al. (2016a)Abu Naser, S. S., Al Shobaki, M. J., & Abu Amuna, Y. M. (2016a). Knowledge management maturity in universities and its impact on performance excellence: comparative study. Journal of Scientific and Engineering Research, 3, 4-14., Arias-Pérez et al. (2016)Arias-Pérez, J., Tavera-Mesias, J., & Castano-Serna, D. (2016). Building a knowledge management maturity model for a multinational food company from an emerging economy. El Profesional de la Información, 25(1), 88-102.
|
Culture
|
14 |
Feng (2005Feng, J. (2005). Constructing a knowledge management maturity model from perspective of knowledge management. In Proceedings of the International Engineering Management Conference (pp. 912-917). USA: IEEE., 2006Feng, J. (2006). A knowledge management maturity model and application. In Proceedings of the Technology Management for the Global Future (pp. 1251-1255). USA: IEEE. http://dx.doi.org/10.1109/PICMET.2006.296693. http://dx.doi.org/10.1109/PICMET.2006.29...
), Aggestam (2006)Aggestam, L. (2006). Towards a maturity model for learning organizations: the role of knowledge management. In Proceedings of the International Conference on Database and Expert Systems Applications (pp. 141-145). USA: IEEE Computer Science. http://dx.doi.org/10.1109/DEXA.2006.138. http://dx.doi.org/10.1109/DEXA.2006.138...
, Isaai & Amin-Moghadan (2006)Isaai, M. T., & Amin-Moghadan, A. (2006). A framework to assessment and promotion of knowledge management maturity model enterprise: modeling and case study. In Proceedings of the International Conference on Management of Innovation and Technology (pp. 163-165). USA: IEEE., Kruger & Johnson (2010)Kruger, C. J., & Johnson, R. D. (2010). Principles in knowledge management maturity: a South African perspective. Journal of Knowledge Management, 14(4), 540-556. http://dx.doi.org/10.1108/13673271011059518. http://dx.doi.org/10.1108/13673271011059...
, Kruger & Snyman (2007), Lin (2007)Lin, H. F. (2007). A stage model of knowledge management: an empirical investigation of process and effectiveness. Journal of Information Science, 33(6), 643-659. http://dx.doi.org/10.1177/0165551506076395. http://dx.doi.org/10.1177/01655515060763...
, Phelps et al. (2007)Phelps, R., Adams, R., & Bessant, J. (2007). Life cycles of growing organizations: a review with implications for knowledge and learning. International Journal of Management Reviews, 9(1), 1-30. http://dx.doi.org/10.1111/j.1468-2370.2007.00200.x. http://dx.doi.org/10.1111/j.1468-2370.20...
, Grundstein (2008)Grundstein, M. (2008). Assessing the enterprise’s knowledge management maturity level. International Journal of Knowledge and Learning, 4(5), 415-426. http://dx.doi.org/10.1504/IJKL.2008.022060. http://dx.doi.org/10.1504/IJKL.2008.0220...
, Rasula et al. (2008)Rasula, J., Vuksiae, V. B., & Stemberger, M. I. (2008). The integrated knowledge management maturity model. Zagreb International Review of Economics & Business, 11(2), 47-62., Oliveira et al. (2010)Oliveira, M., Pedron, C. D., & Maçada, A. C. G. (2010). Knowledge management implementation in stages: the case of organizations in Brazil. In Proceedings of the European Conference on Knowledge Management (pp. 1-8). Southampton: ACPI., Lin (2011)Lin, H. (2011). Antecedents of the stage-based knowledge management evolution. Journal of Knowledge Management, 15(1), 136-155. http://dx.doi.org/10.1108/13673271111108747. http://dx.doi.org/10.1108/13673271111108...
, Oliva (2014)Oliva, F. L. (2014). Knowledge management barriers, practices and maturity model. Journal of Knowledge Management, 18(6), 1053-1074. http://dx.doi.org/10.1108/JKM-03-2014-0080. http://dx.doi.org/10.1108/JKM-03-2014-00...
, Arias-Pérez et al. (2016)Arias-Pérez, J., Tavera-Mesias, J., & Castano-Serna, D. (2016). Building a knowledge management maturity model for a multinational food company from an emerging economy. El Profesional de la Información, 25(1), 88-102.
|
Support of top management (leadership, team, knowledge work)
|
13 |
Lee et al. (2001)Lee, J. H., Kim, Y. G., & Yu, S. (2001). Stage model for knowledge management. In Proceedings of the Annual Hawaii International Conference on System Sciences (pp. 1-10). USA: Computer Society Press., Lee & Kim (2001Lee, J. H., & Kim, Y. G. (2001). A stage model of organizational knowledge management: a latent content analysis. Expert Systems with Applications, 20(4), 299-311. http://dx.doi.org/10.1016/S0957-4174(01)00015-X. http://dx.doi.org/10.1016/S0957-4174(01)...
, 2005Lee, D. Y., & Kim, Y. G. (2005). Validation of the knowledge management stage model: a triangulation approach. In Proceedings of the Annual Hawaii International Conference on System Sciences. USA: IEEE.), Isaai & Amin-Moghadan (2006)Isaai, M. T., & Amin-Moghadan, A. (2006). A framework to assessment and promotion of knowledge management maturity model enterprise: modeling and case study. In Proceedings of the International Conference on Management of Innovation and Technology (pp. 163-165). USA: IEEE., Teah et al. (2006)Teah, H. Y., Pee, L. G., & Kankanhalli, A. (2006). Development and application of a general knowledge management maturity model. In Proceedings of the Pacific Asia Conference on Information Systems (pp. 401-416). USA: AIS., Aggestam (2006)Aggestam, L. (2006). Towards a maturity model for learning organizations: the role of knowledge management. In Proceedings of the International Conference on Database and Expert Systems Applications (pp. 141-145). USA: IEEE Computer Science. http://dx.doi.org/10.1109/DEXA.2006.138. http://dx.doi.org/10.1109/DEXA.2006.138...
, Isaai & Amin-Moghadan (2006)Isaai, M. T., & Amin-Moghadan, A. (2006). A framework to assessment and promotion of knowledge management maturity model enterprise: modeling and case study. In Proceedings of the International Conference on Management of Innovation and Technology (pp. 163-165). USA: IEEE., Lin (2007)Lin, H. F. (2007). A stage model of knowledge management: an empirical investigation of process and effectiveness. Journal of Information Science, 33(6), 643-659. http://dx.doi.org/10.1177/0165551506076395. http://dx.doi.org/10.1177/01655515060763...
, Pee & Kankanhalli (2009)Pee, L. G., & Kankanhalli, A. (2009). A model of knowledge organizational management maturity: based on people, process and technology. Journal of Information and Knowledge Management, 8(2), 79-99. http://dx.doi.org/10.1142/S0219649209002270. http://dx.doi.org/10.1142/S0219649209002...
, Oliveira et al. (2010)Oliveira, M., Pedron, C. D., & Maçada, A. C. G. (2010). Knowledge management implementation in stages: the case of organizations in Brazil. In Proceedings of the European Conference on Knowledge Management (pp. 1-8). Southampton: ACPI., Lin (2011)Lin, H. (2011). Antecedents of the stage-based knowledge management evolution. Journal of Knowledge Management, 15(1), 136-155. http://dx.doi.org/10.1108/13673271111108747. http://dx.doi.org/10.1108/13673271111108...
, Abu Naser et al. (2016a)Abu Naser, S. S., Al Shobaki, M. J., & Abu Amuna, Y. M. (2016a). Knowledge management maturity in universities and its impact on performance excellence: comparative study. Journal of Scientific and Engineering Research, 3, 4-14., Fashami & Babaei (2017)Fashami, C. S., & Babaei, M. (2017). A behavioral maturity model to establish knowledge management in an organization engineering. Technology & Applied Science Research, 7(3), 1725-1731.
|
Infrastructure
|
8 |
Feng (2005Feng, J. (2005). Constructing a knowledge management maturity model from perspective of knowledge management. In Proceedings of the International Engineering Management Conference (pp. 912-917). USA: IEEE., 2006Feng, J. (2006). A knowledge management maturity model and application. In Proceedings of the Technology Management for the Global Future (pp. 1251-1255). USA: IEEE. http://dx.doi.org/10.1109/PICMET.2006.296693. http://dx.doi.org/10.1109/PICMET.2006.29...
), Isaai & Amin-Moghadan (2006)Isaai, M. T., & Amin-Moghadan, A. (2006). A framework to assessment and promotion of knowledge management maturity model enterprise: modeling and case study. In Proceedings of the International Conference on Management of Innovation and Technology (pp. 163-165). USA: IEEE., Lin (2007)Lin, H. F. (2007). A stage model of knowledge management: an empirical investigation of process and effectiveness. Journal of Information Science, 33(6), 643-659. http://dx.doi.org/10.1177/0165551506076395. http://dx.doi.org/10.1177/01655515060763...
, Gaál et al. (2008)Gaál, Z., Szabó, L., Kovács, Z., Obermayer-Kovács, N., & Csepregi, A. (2008). Knowledge management profile maturity model. In Proceedings of the European Conference on Knowledge Management (pp. 209-216). Southampton: ACPI., Grundstein (2008)Grundstein, M. (2008). Assessing the enterprise’s knowledge management maturity level. International Journal of Knowledge and Learning, 4(5), 415-426. http://dx.doi.org/10.1504/IJKL.2008.022060. http://dx.doi.org/10.1504/IJKL.2008.0220...
, Lin (2011)Lin, H. (2011). Antecedents of the stage-based knowledge management evolution. Journal of Knowledge Management, 15(1), 136-155. http://dx.doi.org/10.1108/13673271111108747. http://dx.doi.org/10.1108/13673271111108...
, Oliveira et al. (2010)Oliveira, M., Pedron, C. D., & Maçada, A. C. G. (2010). Knowledge management implementation in stages: the case of organizations in Brazil. In Proceedings of the European Conference on Knowledge Management (pp. 1-8). Southampton: ACPI.
|
Human resources management (benefits, rewards, training)
|
8 |
Berztiss (2002)Berztiss, A. T. (2002). Capability maturity for knowledge management. In Proceedings of the International Workshop on Database and Expert Systems Applications (pp. 162-166). USA: IEEE Computer Society. http://dx.doi.org/10.1109/DEXA.2002.1045893. http://dx.doi.org/10.1109/DEXA.2002.1045...
, Lin (2007)Lin, H. F. (2007). A stage model of knowledge management: an empirical investigation of process and effectiveness. Journal of Information Science, 33(6), 643-659. http://dx.doi.org/10.1177/0165551506076395. http://dx.doi.org/10.1177/01655515060763...
, Phelps et al. (2007)Phelps, R., Adams, R., & Bessant, J. (2007). Life cycles of growing organizations: a review with implications for knowledge and learning. International Journal of Management Reviews, 9(1), 1-30. http://dx.doi.org/10.1111/j.1468-2370.2007.00200.x. http://dx.doi.org/10.1111/j.1468-2370.20...
, Rasula et al. (2008)Rasula, J., Vuksiae, V. B., & Stemberger, M. I. (2008). The integrated knowledge management maturity model. Zagreb International Review of Economics & Business, 11(2), 47-62., Oliveira et al. (2010)Oliveira, M., Pedron, C. D., & Maçada, A. C. G. (2010). Knowledge management implementation in stages: the case of organizations in Brazil. In Proceedings of the European Conference on Knowledge Management (pp. 1-8). Southampton: ACPI., Lin (2011)Lin, H. (2011). Antecedents of the stage-based knowledge management evolution. Journal of Knowledge Management, 15(1), 136-155. http://dx.doi.org/10.1108/13673271111108747. http://dx.doi.org/10.1108/13673271111108...
, Oliva (2014)Oliva, F. L. (2014). Knowledge management barriers, practices and maturity model. Journal of Knowledge Management, 18(6), 1053-1074. http://dx.doi.org/10.1108/JKM-03-2014-0080. http://dx.doi.org/10.1108/JKM-03-2014-00...
, Fashami & Babaei (2017)Fashami, C. S., & Babaei, M. (2017). A behavioral maturity model to establish knowledge management in an organization engineering. Technology & Applied Science Research, 7(3), 1725-1731.
|
Organizational knowledge
|
6 |
Lee et al. (2001)Lee, J. H., Kim, Y. G., & Yu, S. (2001). Stage model for knowledge management. In Proceedings of the Annual Hawaii International Conference on System Sciences (pp. 1-10). USA: Computer Society Press., Lee & Kim (2001Lee, J. H., & Kim, Y. G. (2001). A stage model of organizational knowledge management: a latent content analysis. Expert Systems with Applications, 20(4), 299-311. http://dx.doi.org/10.1016/S0957-4174(01)00015-X. http://dx.doi.org/10.1016/S0957-4174(01)...
, 2005Lee, D. Y., & Kim, Y. G. (2005). Validation of the knowledge management stage model: a triangulation approach. In Proceedings of the Annual Hawaii International Conference on System Sciences. USA: IEEE.), Isaai & Amin-Moghadan (2006)Isaai, M. T., & Amin-Moghadan, A. (2006). A framework to assessment and promotion of knowledge management maturity model enterprise: modeling and case study. In Proceedings of the International Conference on Management of Innovation and Technology (pp. 163-165). USA: IEEE., Phelps et al. (2007)Phelps, R., Adams, R., & Bessant, J. (2007). Life cycles of growing organizations: a review with implications for knowledge and learning. International Journal of Management Reviews, 9(1), 1-30. http://dx.doi.org/10.1111/j.1468-2370.2007.00200.x. http://dx.doi.org/10.1111/j.1468-2370.20...
, Oliveira et al. (2010)Oliveira, M., Pedron, C. D., & Maçada, A. C. G. (2010). Knowledge management implementation in stages: the case of organizations in Brazil. In Proceedings of the European Conference on Knowledge Management (pp. 1-8). Southampton: ACPI.
|
Learning
|
6 |
Kulkarni & Louis (2003)Kulkarni, U., & Louis, R. S. (2003). Organizational self-assessment of knowledge management maturity. In Proceedings of the Americas Conference on Information Systems. USA: AMCIS., Aggestam (2006)Aggestam, L. (2006). Towards a maturity model for learning organizations: the role of knowledge management. In Proceedings of the International Conference on Database and Expert Systems Applications (pp. 141-145). USA: IEEE Computer Science. http://dx.doi.org/10.1109/DEXA.2006.138. http://dx.doi.org/10.1109/DEXA.2006.138...
, Rasula et al. (2008)Rasula, J., Vuksiae, V. B., & Stemberger, M. I. (2008). The integrated knowledge management maturity model. Zagreb International Review of Economics & Business, 11(2), 47-62., Grundstein (2008)Grundstein, M. (2008). Assessing the enterprise’s knowledge management maturity level. International Journal of Knowledge and Learning, 4(5), 415-426. http://dx.doi.org/10.1504/IJKL.2008.022060. http://dx.doi.org/10.1504/IJKL.2008.0220...
, Oliveira et al. (2010)Oliveira, M., Pedron, C. D., & Maçada, A. C. G. (2010). Knowledge management implementation in stages: the case of organizations in Brazil. In Proceedings of the European Conference on Knowledge Management (pp. 1-8). Southampton: ACPI., Abu Naser et al. (2016a)Abu Naser, S. S., Al Shobaki, M. J., & Abu Amuna, Y. M. (2016a). Knowledge management maturity in universities and its impact on performance excellence: comparative study. Journal of Scientific and Engineering Research, 3, 4-14.
|
Strategy
|
5 |
Phelps et al. (2007)Phelps, R., Adams, R., & Bessant, J. (2007). Life cycles of growing organizations: a review with implications for knowledge and learning. International Journal of Management Reviews, 9(1), 1-30. http://dx.doi.org/10.1111/j.1468-2370.2007.00200.x. http://dx.doi.org/10.1111/j.1468-2370.20...
, Kruger & Johnson (2010)Kruger, C. J., & Johnson, R. D. (2010). Principles in knowledge management maturity: a South African perspective. Journal of Knowledge Management, 14(4), 540-556. http://dx.doi.org/10.1108/13673271011059518. http://dx.doi.org/10.1108/13673271011059...
, Kruger & Snyman (2007), Rasula et al. (2008)Rasula, J., Vuksiae, V. B., & Stemberger, M. I. (2008). The integrated knowledge management maturity model. Zagreb International Review of Economics & Business, 11(2), 47-62., Arias-Pérez et al. (2016)Arias-Pérez, J., Tavera-Mesias, J., & Castano-Serna, D. (2016). Building a knowledge management maturity model for a multinational food company from an emerging economy. El Profesional de la Información, 25(1), 88-102.
|
Measuring
|
3 |
Isaai & Amin-Moghadan (2006)Isaai, M. T., & Amin-Moghadan, A. (2006). A framework to assessment and promotion of knowledge management maturity model enterprise: modeling and case study. In Proceedings of the International Conference on Management of Innovation and Technology (pp. 163-165). USA: IEEE., Kruger & Johnson (2010)Kruger, C. J., & Johnson, R. D. (2010). Principles in knowledge management maturity: a South African perspective. Journal of Knowledge Management, 14(4), 540-556. http://dx.doi.org/10.1108/13673271011059518. http://dx.doi.org/10.1108/13673271011059...
, Kruger & Snyman (2007)Kruger, C. J., & Snyman, M. M. M. (2007). Guideline for assessing the knowledge management maturity of organizations. South African Journal of Information, 9(3), 1-11. http://dx.doi.org/10.4102/sajim.v9i3.34. http://dx.doi.org/10.4102/sajim.v9i3.34...
|