This paper was inspired by the possibility of studying the contributions of Popular Education to the re-organization of Primary Health Care (PHC). A qualitative study was conducted with users and health providers of a Family Health Service in the urban area of Rio Negro, Mato Grosso do Sul state, Brazil. Data was obtained using interviews, field diaries, photo archives, audio, video, publications, reports and blog information. Our findings highlighted an evolution in the health care process, humanization of the relationship between health care providers and patients, as well as in the understanding of providing PHC and professional satisfaction. We concluded that Popular Education is coherent and positive for achieving the objectives of the Family Health Strategy.
Popular Education; Primary Health Care; Family Health; Health promotion