The objective of this study was to analyze professional practices in attending to the health of women in situations of violence, identifying the elements of the work process and their relationship to emancipation from gender oppression. For this, it was investigated among healthcare professionals at a primary care service whether the intentions of the current healthcare policies for women were being implemented within professional practice through work processes designed for this purpose. From a qualitative investigation, the results showed the invisibility of violence in the service and lack of awareness of the gender category and its complexity. Thus, adapting healthcare work processes for attending to women in situations of violence constitutes a major challenge with regard to providing assistance with the potential for emancipation from gender oppression and which is consistent with policy assumptions.
Violence against women; Work process; Healthcare personnel