F-H-t (46 years old) |
Takes walks at the Hospital. |
No family ties. |
Social Assistant of the Municipal Hospital. |
“Heroic” care from SAMU. Prolonged hospitalization. |
Health care services from SAMU, Municipal Hospital, Regional Hospital, ECU, and BHU. |
No reports |
V-H-a (47 years old) |
Loss of autonomy after stroke. |
Family members, neighbors, and church members take turns providing home care and transportation by private vehicle. |
Follow-up by physician and physiotherapist at home. |
Did not describe care from any specific service provider. |
Care at the University Hospital and the BHU and Home Care. |
No reports |
M-H-i (49 years old) |
Self-care due to hypertension before and after AMI: medication, walking, and diet. |
Daughter provided first aid. The family drove them to the hospital in their own car and helped pay for catheterization in a private hospital. |
Reports good care from physicians and nurses in the hospital. |
Reports good emergency care at the Municipal Hospital. |
Received emergency care at the Municipal Hospital, but waited three months for catheterization. Medicine supply and follow-up of SAH in a BHU. |
No reports |
O-I-a (74 years old) |
Loss of autonomy after stroke. |
Wife caregiver. Family authorization for risk procedure. Family members take turns providing home care. Family members drive them for consultations and exams. Home visits by a neighbor who is a doctor and family friend. Family funds home care by health professionals. |
Follow-up with cardiologist. Home visits by a neurologist. Physiotherapist and Speech Therapist services in home care. Positive evaluation of medical professionals. |
Philanthropic Hospital: urgent care (procedure for blood clot removal). Hospitalization in ICU and infirmary: positive assessment of care. |
Rescue help. Emergency care and hospitalization in Philanthropic Hospital. Delay for vacancy in the ICU. Physiotherapy in Rehabilitation Clinic. |
No reports |
MV-I-a (65 years old) |
Loss of autonomy after stroke. Did not participate in follow-up of hypertension before the event. |
Daughter and granddaughters provide home care. Family members took her to the hospital when she had a stroke and did not authorize a risky surgical procedure. |
Home care by a BHU physician, a physiotherapist, and a nutritionist. |
In visits to the philanthropic hospital during the week, health professionals did not identify the stroke. After diagnosis, she remained hospitalized. |
Emergency care in Philanthropic Hospital. Follow-up by the BHU in home care. Receives medicines, diapers, and enteral nutrition food from SUS. |
No reports |
A-I-i (67 years old) |
Reports previous care with diet and physical activity. Self-controls medication. Quit smoking. |
Family members took them to the hospital when they had the AMI. Son made the administrative procedures for exam scheduling and catheterization. |
Reports good care from physicians and nurses in the hospital. |
Emergency care in Philanthropic Hospital (AMI): fast and efficient. |
Emergency Care: at the Philanthropic Hospital. Reference for catheterization in another municipality. |
No reports |
P-I-t (62 years old) |
No reports |
Neighbor drove him to the ECU at the time of the accident. Wife helps in daily care. |
No reports |
Emergency care at the ECU (trauma) and referred to Philanthropic Hospital (orthopedics). Reports receiving good care in both services. |
First care received at the ECU. Transfer (ambulance) to a Philanthropic Hospital. Outpatient follow-up (Orthopedics). Awaits medical decision on need for surgery and/or physiotherapy. |
No reports |
L-I-t. (75 years old) |
Controls and administers their own medicines. Admits “needing to be more careful” due to age. |
Son helped at the time of the accident and took them to the ECU. Son helps in daily care. |
Names the medical professionals who assisted them. |
ECU: fast service. Philanthropic Hospital: very organized assistance. |
Clinical follow-up for years at a BHU. First emergency care in the ECU: emergency (trauma). Transfer (ambulance) to a Philanthropic Hospital. Surgery and outpatient follow-up (orthopedics). Awaits the start of physical therapy. |
No reports |