1 |
6 |
• Affects all levels of the organization. |
QMS framework construction method |
It should be deployed throughout the organization. |
10 |
2 |
1 |
• It is well applied in the field of science and technology. |
3 |
3 |
• Should be implemented across the organization. |
4 |
2 |
• It should have the analysis of prospective scenarios simplified. |
It should be simplified. |
4 |
5 |
2 |
• It is difficult to review annually. |
6 |
1 |
• It’s innovative. |
It improves managerial processes. |
44 |
7 |
10 |
• It’s very good, excellent, fundamental, fantastic. |
8 |
3 |
• It is well structured. |
9 |
1 |
• This succeeded in synthesizing the concepts. |
10 |
1 |
• This determines indicators that measure the construction of objectives. |
11 |
1 |
• This is the work of the team of collaborators. |
12 |
5 |
• This better outlined the vision. |
13 |
6 |
• This improved awareness of the organizational context. |
14 |
3 |
• This determines goals that define when objectives are achieved. |
15 |
1 |
• This identified the processes. |
16 |
1 |
• It helps to formally explain the strategies. |
17 |
2 |
• This has a high level of detail and depth. |
18 |
5 |
• This promotes a logical sequence. |
19 |
1 |
• This promotes consensus. |
20 |
1 |
• This reduces the number of indicators. |
21 |
1 |
• This reduces the number of objectives. |
22 |
1 |
• This uses charts and flowcharts to help you understand. |
23 |
4 |
• Lack of support from top management to carry out the necessary actions to achieve the objectives. |
Identification of management failures |
Lack of support from top management. |
6 |
24 |
2 |
• Lack of support from top management to get the necessary resources to achieve the objectives. |
25 |
1 |
• Lack of risk management method. |
Identification of management failures |
Lack of a management method. |
5 |
26 |
2 |
• Lacks a method for determining strategic objectives. |
27 |
1 |
• Lacks a method to plan the required capacities. |
28 |
1 |
• Missing internal audit requirements report. |
29 |
1 |
• Lack of secure document storage system. |
Lack of documented information management. |
7 |
30 |
3 |
• Lack of a document management system. |
31 |
3 |
• Lack of a knowledge management system. |
32 |
2 |
• Know the interested parts. |
Difficulties during the QMS framework implementation |
Lack of knowledge about the interested parts. |
16 |
33 |
6 |
• Achieve the involvement and commitment of top management and other interested parts. |
34 |
4 |
• Build prospective stakeholder scenarios. |
35 |
4 |
• Understand the application in the organizational context. |
36 |
3 |
• Understand the capabilities-based planning phases. |
Lack of knowledge of the QMS framework implementation method |
10 |
37 |
2 |
• Changing concepts and paradigms in the management area. |
38 |
5 |
• Understand how it will be deployed. |
39 |
2 |
• Apply the GUT tool for prioritization. |
Lack of management knowledge. |
24 |
40 |
3 |
• Understand concepts of effectiveness and efficiency. |
41 |
2 |
• Understand concepts of mission, vision and objectives. |
42 |
7 |
• Understand concepts. |
43 |
5 |
• Understand indicators. |
44 |
3 |
• Understand goal. |
45 |
1 |
• Identify the lifecycle. |
46 |
1 |
• Understand the classification of strategic content according to the PESTEL tool. |
47 |
2 |
• Capacity-based planning avoids problems. |
Conclusions and perceptions |
The QMS framework improves management. |
10 |
48 |
2 |
• The adoption of a wrong strategic vision causes problems for the survival of the organization. |
49 |
1 |
• The QMS prevents problems. |
50 |
2 |
• Current strategic planning is opinion-based and lacks a logical structure. |
51 |
1 |
• Knowing the interested parts reduces the uncertainty of building prospective scenarios. |
52 |
2 |
• Organizational needs should be prioritized over the interested parts needs. |