Access to the aircraft |
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A.1 The steps of the access should be modified to improve accessibility |
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A.2 The access stair handrail’s height should be modified to improve accessibility |
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A.3 The corridor should be larger to make it possible to circulate with a standard wheelchair |
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A.4 The aircraft’s door should be widened to allow access on a standard wheelchair |
Access to the seat and seat usage |
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S.1 The seats should be larger to improve comfort of passengers with disabilities or reduced mobility |
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S.2 The use of chairs with fixed armrests should be avoided, mainly on the first rows |
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S.3 There should be a way for passengers with reduced mobility sat on the window seat to access the corridor |
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S.4 Means for passengers with visual disabilities to locate their seats should be provided |
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S.5 The seat controls location should be of easy access and the use should be secure |
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S.6 Seat controls should be easier and safer to use through the use of levers for example |
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S.7 More seat recline should be provided when possible for better comfort of passengers with mobility issues |
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S.8 Optional seat cushions should be provided, or passengers should be allowed to use their own cushions to prevent pressure sores/ulcers |
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S.9 Improve drink support for better stability for passengers with mobility issues |
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S.10 Instead of floatable cushions, life vests should be provided for passengers with reduced mobility |
Passenger control unit (PCU) |
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P.1 The PCU and PSU controls should be accessible to all seated passengers |
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P.2 Avoid placing seat and PCU controls in areas of difficult access |
Luggage and assistive equipment stowage |
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L.1 A stowage compartment in an accessible location should be provided (preferentially inside the aircraft cabin) |
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L.2 The luggage stowage must be made so that it prevents damage to wheelchairs |
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L.3 An individual compartment to stow hand luggage should be provided |
Crew announcements and cabin information |
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C.1 Subtitles for crew announcements on the IFE screen should be provided |
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C.2 A better communication system should be provided for passengers with sensorial disabilities |
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C.3 An aural indication should be combined with luminous sings (such as “fasten seat belts” “do not smoke” etc.) to facilitate recognition |
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C.4 Improve contrast and size of visual signs |
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C.5 Provide an aural indication for oxygen masks presence, as well as an audio description of how to use them |
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C.6 Cabin audio description should be provided |
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C.7 A briefing card with safety information with braille should be provided |
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C.8 The “call flight attendant” button should be identified with braille or high relief |
Passenger circulation and cabin space |
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CI.1 An appropriate and secure onboard wheelchair should be provided, or the use of conventional wheelchairs should be made possible |
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CI.2 Aural and visual signs about lavatory occupation should be provided |
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CI.3 A minimum space for guide dog accommodation should be provided |
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CI.4 A solution that allows guide dog retention should be provided |
Lavatory |
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LA.1 A secure and appropriate wheelchair for lavatory access and use should be provided, or the use of conventional wheelchairs should be made possible |
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LA.2 Adequate space and conditions for the passenger to transfer between the onboard wheelchair and the toilet should be provided |
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LA.3 Adequate space and conditions for passengers with reduced mobility to use the sink and other lavatory features should be provided |
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LA.4 Adequate space and conditions for passengers to use the lavatory with a companion should be provided, if necessary |
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LA.5 A door with adequate space for access with an onboard wheelchair should be provided |
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LA.6 Toilet dimensions should be reassessed to improve accessibility |
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LA.7 Means for passengers with visual disabilities to identify the location of the facilities of the lavatory, such as braille or high relief, should be provided |
In-flight entertainment |
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IFE.1 Subtitles (closed-caption) should be provided in the IFE for crew announcements |
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IFE.2 Flight information and entertainment content should be provided in sign language |
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IFE.3 Voice software and high contrast layout should be available on the IFE device |