Based on studies which discuss the participation of family members in their children hopitalization, this work intends to study how the relatives of hospitalized children experience the moment of reception, which professional of the staff accompanies them during the first procedures, the kind of information is received and who gives the information, as soon as the child is admitted to the hospital on the account of a disease which needs hospital care. In order to colect data 40 parents were interviewed by semi-structured interviews. Data is analised in terms of methods of content analisys. Results indicate that the parents experience a state of generalized anxiety, they can't name the professional who accompanied them, apart from remembering sporadic information which is related exclusively to their immediate needs.
children hospitalization; companion mothers; families in hospital; parent reception