Information needs and uses: the influence of the cognitive, affective and situational aspects on the information behavior of managers

The objective was to detach the influence of the cognitive, affective and situational aspects on the information behavior of managers. It was purposed a model based on a perceptive approach, anomalous state of knowledge, sense-making, construtivist search information and value-added and information use processes. A qualitative study with to six managers of the great three organizations located in Belo Horizonte was carried using the 'time-line' interview. The results brought us toward the applicability of the model and the methodology adopted.

Information needs and uses; Information behavior; Cognitive aspects; Affective aspects; Situational aspects