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Perception Learning Opportunities of Technical-Administrative Staff in the University Scope

Abstract

This study aimed to identify the perception of learning opportunities and its association with the leadership style of the administrative-technical staff within the university scope, the turnover intention, and the psychological capital at work. For that, this cross-sectional study was conducted with data on age, education level, length of service in the institution, and leadership position of 102 administrative and technical employees, collected by means of a self-administered questionnaire. Perceived learning opportunities, management style, turnover intention, and psychological capital at work were evaluated using scales. The results show that the administrative-technical staff identifies the three management styles and learning opportunities within the university scope. Moreover, they identify themselves as psychological capitals at work and possess low turnover intention. This study is expected to expand the (still scarce) literature on administrative and technical staff in the university context.

Keywords:
Social learning; Social behavior; Staff turnover

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