Abstract
This article presents the report of the experience performed with the participants of the TranspareSer group, formed by transgender people from Poços de Caldas, MG, from the services performed in the public equipment of CRAS. The TranspareSer group aimed to enable the realization of the demand of its members related to the change of civil registration, so that they could achieve congruence between the gender identity and the name recorded in their documents. The change of the civil registration is understood as a strategy of social inclusion and recognition of the rights of this population. The group was coordinated by the psychologist of CRAS and this professional experience was the object of reflection in his post-graduate training at the master’s level. The analysis of this experience sought to understand the institutional crossings, both at the singular and group levels, and the construction of the autonomy of its participants, in view of the appropriation of the group space and the refusal to be treated as subjects of protected rights. The autonomy of the group could be perceived through the creation of its own rules, the reconfiguration of the group from the entry of new members and the change of position of the group coordinator. The group process evaluated in a procedural way indicates as results the change of the civil registration already achieved by some of its members with both singular and group effects and the construction of a new project aimed at transforming the group into an NGO with the objective of offering psychosocial, legal and medical assistance support to transgender people.
Transsexuals; Social Assistance; Public Policies; Psychology; Group Process