Abstract
With the goal of mapping the psychosocial risks in the Mobile Emergency Service (SAMU) in the Federal District, this study is based on the precepts of Psychodynamic theory (PdT) to think about the relationship between health and work and the implications of the relationship of organization of work, management and workers, involving the notion of intersubjectivity. It is proposed that intersubjectivity can be investigated, even if indirectly, in evaluation tools through empirical categories theoretically based in critical approaches and clinics as the Psychodynamics work and psychoanalysis. As a quantitative tool we decided to apply the Protocol for the evaluation of psychosocial risks (PROART), a tool developed in Brazil, which includes the investigation of four dimensions involving the relation worker-organization of work, namely: prescribed organization of work (established standards and rules); management styles; pathogenic suffering. As a convenience sample, five semi-structured interviews were also carried out to investigate data provided related to the diseases. The results obtained show that the most critical psychosocial risks to the development of the task refer to insufficient work resources, inadequate physical space, reduced staff and injustice in the distribution of tasks. It is also reported the strong control of the rules and the valuation of the hierarchy. The pathogenic suffering refers to emotional exhaustion, expressed by respondents in submitting work to policy decisions, fatigue and wearing out by excess overtime and physical effort in work. The results could support discussions to prevention actions and policies on health and work.
Worker’s Health; SAMU; Protocol of Psychosocial Risks at Work
