Resignifying a Castle: A Look at Health Actions in Network

Abstract

This paper provides a brief background on the mental health network of a large Brazilian city after the Psychiatric Reform, and on the functioning of the Matrix Support device on that network, analyzed through a case of a family of several people diagnosed with serious mental health disorders accompanied by health services of that network. The purpose was to analyze, through the report of a case study, health interventions in the network, and investments needed to quantify the therapeutic project. A qualitative analysis of interventions for services and equipment that make up a network of health care for a large municipality was carried out. The actions took place in coordination with the members of the family. Supervisions, intra and intersectoral meetings were conducted to plan actions with the family, understanding the clinical responsibility of the health teams because of the seriousness of the case. Visits with family members were intensified, so that any intervention was built with these people, not for them. After the first intervention, CAPS team continued to offer the assistance, as well as coordination with the other services involved. We concluded that the intervention in the network was a facilitator for a more integrated action, although it is not the ending point. Sharing knowledge, experiences and approaches about the case, built based on the Matrix Support logic, provided greater empowerment of teams for discussions and for the continuing process. The attention to cases such as that one must be a continuous investment in health and intersectoral network.

Matrix Support; Mental Health; Health Centers; Mental Health Services