Abstract
The complents school ´s are among the main reasons for referral of children to specialized care. This study aimed to characterize the profile of the school complaints forwarded by the public health services in a city of country São Paulo state in 2010-2011, and to identify and analyze the conduct adopted by practitioners of psychology in attendance for the same demand. Basic Health Units and Integrated Psychosocial Care Center - CIAPS - were the places designated for data collection to be responsible for meeting the child population. The study included documentary analysis records on semi - structured interviews with psychologists working in the spaces referred demand and interview. The results confirmed the literature indicates that the field of school psychology with emphasis on routing male children between seven and ten years old who attend the beginning of the first cycle of elementary school. About the respect to the concepts and professional practices found a predominance of the clinical model and a certain difficulty to implement new ways of working. Despite the theoretical and methodological advances in proposed new conceptions about school problems, they still aren’t sufficiently present in the practice of these professionals.
Psychology; Public Health; School Difficulties; Psychologist Performance