Family members of mental health service users who take everyday care are often subjected to objective and subjective burden. Practical strategies to deal with the task of care and solidarity actions between family members can help improve the quality of life of caregivers and users. This study describes and analyzes strategy developed with Psychosocial Care Centers (CAPS), in collaboration with the family, in order to better know the experience of overload and support self-help initiatives, health education and promotion of autonomy. The collection and analysis of data used qualitative methodology, such as observation and focus groups. Preliminary results identify high levels of overload, good response of family participation in self-help groups and health education activities, and the need to improve and intensify actions developed by CAPS for support and guidance of the family.
mental health care; health education; family burden; public mental healthcare