APPLYING PROBLEM STRUCTURING METHODS FOR THE MANAGEMENT OF INFRASTRUCTURE PROJECTS IN UNIVERSITIES

ABSTRACT

Brazilian public universities are essential entities to foment technological and scientific development through the generation and transmission of knowledge; the existence of this environment is only possible through the capture, maintenance, and management of organizational resources. Ensuring the availability of such resources is a complex process. Regarding the management of infrastructure projects, the scenario is especially challenging. Considering this context, the main purpose of this article is to apply a multimethodology, based on Strategic Options Development and Analysis (SODA) and Soft Systems Methodology (SSM), to structure the problem of managing infrastructure projects in a Brazilian Public University, using data collected in a previous analysis to explore the perspective of key stakeholders. The decision-making relevant system was chosen to be detailed and explored. Results show that the proposed multimethodology was able to provide essential diagnosis for the decision situation, bringing three main levels of necessary facilitating intervention.

Keywords:
SODA; SSM; university infrastructure