ABSTRACT
The selection process for instructors at the Brazilian Air Force Officers Improvement School (EAOAR) needs improvement to provide clearer guidance to the Commandant. This article aims to streamline and enhance the process by making it more efficient, less subjective, and more reliable. Researchers employed the Analytic Hierarchy Process (AHP) to determine criteria weights and the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) to rank candidates. They used Three Decision Methods (3DM) Software Web (v.1) for efficient calculations. Results showed that candidates closer to the Positive Ideal Solution (PIS) received favorable indications, while those closer to the Negative Ideal Solution (NIS) faced rejections. The AHP-TOPSIS hybrid approach successfully ranked candidates and expedited the process. Moreover, this approach has broader applications, including assessing candidates for international missions in the Brazilian Navy and Army, and evaluating employee performance in any organization. Future research could explore classification methods like the ELECTRE-TRI.
Keywords:
AHP-TOPSIS methods; Brazilian Air Force; personnel selection
1 INTRODUCTION
The Officers Improvement School (EAOAR), as designated by the Brazilian Instructors of the Inter-American Air Forces Academy (IAAFA), plays a crucial role in providing ongoing training to Subaltern and Intermediate Officers in the Brazilian Air Force (FAB), preparing them to serve as advisors within various military organizations of the Force (Da Silva et al. 2022SILVA C, LL SN & DOS SANTOS M. 2022. Application of AHP and TOPSIS methods for the selection of instructors of the Brazilian Air Force. In: International Symposium on the Analytic Hierarchy Process ISAHP, Web Conference.). The model of this School adheres to the concept of an ambidextrous organization, since it combines the application of already consolidated knowledge with the exploration of new knowledge necessary for student training in an environment with rapid sociocultural, technological, political, and economic changes. In addition, it can combine elevated levels of efficiency, through the standardization of teaching processes, with the flexibility to evolve and innovate in its didactic practices (Adler et al. 2009ADLER P, BENNER M, BRUNNER D, MACDUFFIE J, OSONO E, STAATS B, TAKEUCHI H, TUSHMAN M & WINTER S. 2009. Perspectives on the productivity dilemma. Journal of Operations Management, 27: 99-113.).
Attending the Officers Improvement Course (CAP) offered by EAOAR is a mandatory requirement for those seeking promotion to the Senior Officer rank. The faculty comprises instructors who are chosen from within the training classes themselves (Da Silva et al. 2022SILVA C, LL SN & DOS SANTOS M. 2022. Application of AHP and TOPSIS methods for the selection of instructors of the Brazilian Air Force. In: International Symposium on the Analytic Hierarchy Process ISAHP, Web Conference.). Historically, around two-fifths of CAP graduates have their indication approved by the School Commandant because they have the desired skills as an instructor. This decision-making process allows the renewal of the faculty of the School, seeking an alignment with the intrinsic values of the organization, as suggested by Keeney (1992KEENEY R. 1992. Value-Focused Thinking: A Path to Creative Decision Making. 1 ed. Cambridge, MA: Harvard University Press.).
However, some opportunities for improvement in this process are observed, such as the average of the classes in the evaluation of the disciplines taken in the last five years is 9.314 (on a scale of 0.000 to 10.000) with almost all students remaining with the individual average above 9.000. One interesting observation is that exceptional academic performance alone may not necessarily disqualify the student who ranks last in the class from being considered for the role of instructors in the school. Furthermore, the selection process seems to downplay the importance of other criteria, as they are not fully considered during the decision-making process (Da Silva et al. 2022SILVA C, LL SN & DOS SANTOS M. 2022. Application of AHP and TOPSIS methods for the selection of instructors of the Brazilian Air Force. In: International Symposium on the Analytic Hierarchy Process ISAHP, Web Conference.). It’s worth pointing out that the decision-maker seeks to identify officers who closely match the ideal profile of an instructor while distancing themselves from those who do not.
The objective of this research is to enhance the decision-making procedure by introducing an ordering mechanism that accounts for the significance of all the criteria employed, thereby providing more transparency in the recruitment of new instructors. Considering the emerging demands in the current context, the following guiding question of this research is presented: how does an alternative ordering model allows improving the process of appointing new EAOAR instructors? Therefore, this study is inserted in a problem of multicriteria decision making (MCDM).
In this sense, the initial hypothesis was that the use of a hybrid approach of the Analytic Hierarchy Process (AHP) and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) methods could result in a satisfactory solution to the decision-making problem. The aim of this study is to evaluate and rank 67 candidates who participated in the instructor appointment process for CAP 1/2021 between April and July 2021. The evaluation was based on the six criteria that are currently employed by EAOAR.
In addition to this introduction, this article presents in Section 2 a theoretical framework elaborated from bibliographic research in the Scopus database, on the methods Analytic Hierarchy Process (AHP) and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) applied in personnel selection problems. In Section 3, a framework of the decision-making process is presented, as well as the results found. In Section 4 an analysis of these results is made. Section 5 brings the final considerations and some perspectives on the work. Finally, in Section 6, EAOAR is thanked for the support in the implementation of the methodology.
2 THEORETICAL FRAMEWORK
The Scopus database was chosen to carry out the research on the theoretical framework of this work, as it consists ”in the largest database of abstracts and citations of literature reviewed by peers, with bibliometric tools to monitor, analyze and visualize the research” (Scopus 2016SCOPUS. 2016. Guia de referência rápida. Available at: https://www.periodicos.capes.gov.br/images/documents/ScopusGuia%20de%20refer%C3%AAncia%20r%C3%A1pida10.08.2016. pdf.
https://www.periodicos.capes.gov.br/imag...
). There were searches of documents containing related expressions of the main theoretical axes of the research, in their titles, abstracts and keywords.
The Scopus database received the subsequent search query: TITLE-ABS-KEY ((”Human Talent Selection” OR ”Personnel Selection”) AND (”Analytic Hierarchy Process” OR AHP OR ”Funfamental Scale of Saaty”) AND (”Technique for Order Preference by Similarity to Ideal Solution” OR TOPSIS)). It was possible to observe that, although the terms related to Personnel Selection and the AHP and TOPSIS methods are many found alone in the database, there are only 13 works that address a combination of thematic axes from 2003 to 2022. This finding reveals a theoretical gap that justifies further research on using such methods in people selection problems.
From this generic search in the Scopus database, it was defined that only articles from the last five years, that is, from 2018 to 2022, would be included in the theoretical foundation of this work. Thus, 7 articles were included, as shown in Table 1.
Danişan et al. (2022DANISAN T, OZCAN E & EREN T. 2022. Personnel selection with multi-criteria decision making methods in the ready-to-wear sector. Tehnicki Vjesnik, 29(4): 1347.) addressed the problem of personnel selection for working in a textile factory that requires the use of machines with specific characteristics. To select the most suitable candidate for the job, the authors used multicriteria decision-making methods to ensure an analytical and objective choice. The weights of important criteria for the factory were determined using the AHP (Saaty 1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.), while the Weighted Scoring (WS) method was used for preselection (Russell & Taylor 2003). The TOPSIS (Hwang & Yoon 1981HWANG C & YOON K. 1981. Multiple attributes decision Making Methods and Applications: Methods and Applications a State-of-the-Art Survey. 1 ed. Berlin: Springer.) and Preference Ranking Organization Method for Enrichment Evaluations (PROMETHEE) methods were employed for the correct selection among candidates (Brans et al. 1986BRANS J, VINCKE P & MARESCHAL B. 1986. How to select and how to rank projects: The promethee method. European Journal of Operational Research, 24(2): 228-238.). The study stands out for the combination of methods and criteria evaluated, but in the practical context of EAOAR this combination could frustrate the decision maker, finding the application of the methods complex.
In their study, Nong & Ha (2021NONG N & HA D. 2021. Application of MCDM methods to qualified personnel selection in distribution science: Case of logistics companies. Journal of Distribution Science, 19(8): 25-35.) aimed to propose an integrated MCDM model to support the selection of qualified personnel in the distribution area. The integrated approach of AHP (Saaty 1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.) and TOPSIS (Hwang & Yoon 1981HWANG C & YOON K. 1981. Multiple attributes decision Making Methods and Applications: Methods and Applications a State-of-the-Art Survey. 1 ed. Berlin: Springer.) was used to solve the personnel selection problem, in which a new hybrid model was implemented to help a logistics company identify the most suitable candidates for the role of sales manager.
According to their findings, this Nong & Ha (2021NONG N & HA D. 2021. Application of MCDM methods to qualified personnel selection in distribution science: Case of logistics companies. Journal of Distribution Science, 19(8): 25-35.) model offers decision makers a more efficient and effective solution compared to traditional methods, saving time and improving results. This study advances in understanding human resource management and logistics management by incorporating a range of selection criteria, which can be very useful in the context of EAOAR.
Petridis et al. (2021PETRIDIS K, DROGALAS G & ZOGRAFIDOU E. 2021. Internal auditor selection using a TOPSIS/non-linear programming model. Annals of Operations Research, 296(1-2): 539.) addressed the problem of selecting internal auditors in a Greek multinational company, which requires specific cognitive and behavioral skills. His study proposes the AHP technique (Saaty 1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.) to determine the weights of each criterion, and a structure for the selection of internal auditors using the TOPSIS technique (Hwang & Yoon 1981HWANG C & YOON K. 1981. Multiple attributes decision Making Methods and Applications: Methods and Applications a State-of-the-Art Survey. 1 ed. Berlin: Springer.), which integrates cognitive and behavioral skills to classify candidates. The study also examines the importance of cognitive and behavioral skills that maximize the performance of each candidate. This real case of hybrid application of AHP and TOPSIS methods can also be particularly useful in maximizing the performance of EAOAR instructor candidates.
Dwivedi et al. (2020DWIVEDI P, CHATURVEDI V & VASHIST J. 2020. Efficient team formation from pool of talent: comparing ahp-lp and topsis-lp approach. Journal of Enterprise Information Management, 33(5): 1293-1318.) developed a model aimed at selecting the best candidates for a supply chain company that planned to expand its business. The study was conducted at a supply chain company in northern India and analyzed 38 candidates. The researchers used integrated methods AHP-LP and TOPSIS-LP to evaluate and implement the personnel selection model. Linear programming (LP) was selected due to its common use in optimization and allocation problems, and the AHP and TOPSIS methods were combined separately with the LP model to determine the optimal solution. The AHP-LP and TOPSIS-LP approaches were compared and integrated to determine the most appropriate model. The results showed that both approaches were feasible to select the best candidate, but AHP was more reliable while TOPSIS was easier to implement. The integrated approach of ranking and optimization proved to be feasible and able to suggest relevant positions to form an efficient team, such as that sought in the process of appointing instructors from EAOAR.
According to Abdel-Basset et al. (2020ABDEL-BASSET M, GAMAL A, SON L & SMARANDACHE F. 2020. A bipolar neutrosophic multi criteria decision making framework for professional selection. Applied Sciences (Switzerland), 10(4).), professional selection is a crucial task for organizations seeking to fill vacancies with the most suitable candidates. The recruitment process involves several individual characteristics, including leadership, analytical skills and personality, among others, which is also observed in the decision-making context of the appointment of new EAOAR instructors. These authors propose a new multicriteria neutral hybrid decision structure for CEOs selection using a collection of Analytical Network Process (ANP) and TOPSIS methods to address this issue. The proposed approach allows an accurate personnel selection and is compared with other related works to validate the results, such as Weight Sum Model (WSM), Weight Product Model (WPM) (Triantaphyllou 2000TRIANTAPHYLLOU E. 2000. Multi-criteria decision making methods. In: Multi-Criteria Decision Making Methods: A Comparative Study. p. 5-21. Berlin/Heidelberg, Germany: Springer.), AHP (Saaty 1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.) Optimization Based on Simple Ratio Analysis (MOORA) (Brauers & Zavadskas 2006BRAUERS W & ZAVADSKAS E. 2006. The moora method and its application to privatization in a transition economy. Control and Cybernetics, 35(2): 445-469.). This corroborates the proposed hybrid use of AHP and TOPSIS methods to select new instructors.
According to Nabeeh et al. (2019NABEEH N, SMARANDACHE F, ABDEL-BASSET M, HA EG & ABOELFETOUH A. 2019. Na integrated neutrosophic-TOPSIS approach and its application to personnel selection: A new trend in brain processing and analysis. IEEE Access, 7: 29734-29744.), personnel selection is crucial to the success of any company, but the process of choosing the most suitable candidate among multiple candidates is complex and confusing for decision makers due to numerous criteria, alternatives and objectives. In their article, these authors propose a solution integrating the Neutrosophical AHP (Abdel-Basset et al. 2017ABDEL-BASSET M, MOHAMED M, ZHOU Y & HEZAM I. 2017. Multi-criteria group decision making based on neutrosophic analytic hierarchy process. Journal of Intelligent and Fuzzy Systems, 33(6): 4055-4066.) with TOPSIS (Hwang & Yoon 1981HWANG C & YOON K. 1981. Multiple attributes decision Making Methods and Applications: Methods and Applications a State-of-the-Art Survey. 1 ed. Berlin: Springer.) for personnel selection. This proposed hybrid method shows a significant improvement in the personnel selection process compared to traditional decision-making methods, especially in relation to resource management and achievement of company goals. However, given the traditional characteristics of the EAOAR decision maker, the sophistication of the Neutrosophical AHP method can create cognitive barriers in the decision-making process.
In their article, Samanlioglu et al. (2018SAMANLIOGLU F, TASKAYA Y, GULEN U & COKCAN O. 2018. A fuzzy AHP-TOPSIS-based group decision-making approach to it personnel selection. International journal of Fuzzy Systems, 20(5): 1576-1591.) discuss the personnel selection process in the IT department of a Turkish dairy company, using the methods Fuzzy AHP (Güngör et al. 2009GÜNGÖR Z, SERHADLIOGLU G & KESEN S. 2009. A fuzzy AHP approach to personnel selection problem. Applied Soft Computing Journal, 9(2): 641-646.) and Fuzzy TOPSIS (Kaya & Kahraman 2011KAYA T & KAHRAMAN C. 2011. Multicriteria decision making in energy planning using a modified fuzzy topsis methodology. Expert Systems with Applications, 38(6): 6585.). Their goal was to select the best candidate for the job by incorporating these methods with Chang’s extension analysis and verbal evaluations of decision makers, using Fuzzy intuitionist numbers (Boran et al. 2011BORAN F, GENÇ S & AKAY D. 2011. Personnel selection based on intuitionistic fuzzy sets. Human Factors and Ergonomics in Manufacturing & Service Industries, 21(5): 493-503.). Hierarchical level weights are used during the group decision-making process, reflecting the importance of verbal evaluations of decision makers. Although this approach is interesting for group decision making, the organizational culture of EAOAR requires an incremental implementation of new decisionmaking methods, so that the decision maker and his advisors gain confidence in the proposed methodology. Thus, the analyst suggests that the hybrid application of traditional AHP and TOPSIS methods should be first consolidated at EAOAR, so that stakeholders become familiar with multicriteria decision-making methods (MCDM) before applying more sophisticated methods.
Given this theoretical foundation, this work applied a hybrid methodological approach, using, as they were originally conceived, the AHP method for establishing weights and TOPSIS for ranking alternatives, that is, the 67 CAP student officers.
3 ANALYTIC HIERARCHY PROCESS (AHP)
The AHP approach involves drawing insights from how people make decisions when faced with complex problems. By adopting this method, one can account for both concrete and abstract aspects of decision-making, as it permits the creation of scales for qualitative factors that rely on the subjective viewpoints of decision-makers (Saaty 1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.).
Saaty (1991SAATY T. 1991. Método de Análise Hierárquica. 1 ed. São Paulo: Makron Books.) claims that the AHP method is based on a hierarchical analysis of variables. The set of alternatives is evaluated according to the decision-maker’s preference structure, based on an inter-criteria evaluation for the definition of value scales (weights). Saaty (1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.) proposed a fundamental scale to transform the decision-maker’s verbal scale into a numerical scale, as shown in Table 2. If one criterion is n times more important than another, then the reciprocal value is . The intra-criterion evaluation is related to the performance of the alternatives in the criteria.
Saaty Fundamental Scale (Saaty, 1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.).
According to Saaty (1991SAATY T. 1991. Método de Análise Hierárquica. 1 ed. São Paulo: Makron Books.), the criteria are compared pair by pair and then the consistency of these comparisons is evaluated. Thus, following the rule of transitivity, let A, B, and C be criteria for a given decision-making problem. If A > B and B > C, then: A > C, ∀ A, B, C ∈ ℝ. Saaty (1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.) admits a maximum inconsistency of 10% . The AHP method enables the calculation of a Consistency Ratio (CR), by comparing the Consistency Index (CI) of the decision-maker’s attributions, with the Consistency Index of a random matrix (RI), according to Equation 1. Saaty (1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.) provided the RI values, as shown in Table 3.
Random consistency indices (Saaty, 1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.).
According Saaty (1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.), for the CI calculation, the λ Max > 0 is considered, which is the highest eigenvalue of the matrix of judgments, according to Equation 2. Saaty and Vargas (2012SAATY T & VARGAS L. 2012. The seven pillars of the analytic hierarchy process. Models, methods, concepts & applications of the analytic hierarchy process. 23-40 pp.) explain that the scale constants derived from the pairwise comparison matrix are obtained by solving the system of homogeneous linear equation, with and a ij > 0. According to Bernasconi, Choirat, and Seri (2010BERNASCONI M, CHOIRAT C & SERI R. 2010. The analytic hierarchy process and the theory of measurement. Management science, 56(4): 699-711., p.701), it is known from the Perron-Frobenius theorem that the system of Equation 3 has a unique solution, the Perron eigenvector. Furthermore, if A = (a ij ) is cardinally consistent, the maximum eigenvalue method provides the correct priority weights, and the maximum eigenvalue is at its minimum value λ max = n. When A = (a ij ) is not cardinally consistent, λ max > n.
According to Costa (2002COSTA H. 2002. Introdução ao método de análise hierárquica: analise multicriterio no auxilio à decisão. 1 ed. Niterói, RJ: Universidade Federal Fluminense.), the Consistency Ratio (CR) is a tool that can be used to evaluate inconsistency resulting from the order of the judgment matrix. If the CR value exceeds 0.10, it may be necessary to review the model and/or the judgments. However, it is important to follow the well-defined steps of the AHP Method to calculate the CR.
Initially, from a structured hierarchy like Figure 1, it is necessary to define a decision matrix, which represents “the number of times an alternative dominates or is dominated by the others” (Araya et al. 2004ARAYA M, CARIGNANO C & GOMES L. 2004. Tomada de decisões em cenarios complexos. 1 ed. Cengage Learning.). In Equation 4, this decision matrix A is represented by the values a ij , where a value a is assigned to a row i, of the alternatives; combined with a column j, of the criteria.
When the hierarchical structure of a decision problem is known, it is possible to perform a pairwise comparison of the decision criteria. Normally, this comparison is carried out based on the judgments of specialists around the analyzed decision-making problem. According to Saaty (1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.), the number of parity comparisons (Npc) made by the decision-maker is calculated by Equation 5.
The square matrix of parity comparisons C, presented in Equation 6, is built based on Saaty’s Fundamental scale (Table 3), where c ij represents the relative importance of attribute c i in relation to attribute c j , so that c ij > 1, if and only if c i is more important than c j ; c ij = 1, if and only if c i is as important as c j ; and , for any pair (i, j), obeying the reciprocity property.
It is important to observe that the basic property of reciprocity is respected, that is, c ij × c ji = 1, ∀i,j ∈ ℕ∗. Furthermore, if c i is K x times more important than c j , and if c i is K y times more important than c k , then c i must be K x x K y times more important than c k in order to obey the proportionality property.
According to Saaty (1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.), after defining the parity comparison matrix of the criteria, it is necessary to carry out a normalization procedure (NAHPij), using Equation 7, where c ij represents the relative importance of c i in relation to c j , and is the sum of the values of each column of the parity comparison matrix. The result of this procedure is a normalized matrix of judgments.
Then, the criteria priority vector V = [v i ] is calculated, through the arithmetic mean of the row values of the normalized judgment matrix, according to Equation 8, where is the sum of the row values; n is the number of decision criteria; and ∑v i = 1 (Saaty 1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.). This priority vector represents the weights of the criteria, but it is still necessary to verify the consistency of the judgments.
Thus, it is necessary to weight the matrix of parity comparisons, or matrix of judgments, using the priority vector of the criteria, obtaining the matrix of weighted judgments, according to Equation 9, where the weights of each criterion V i are multiplied by the values of the respective columns of the matrix of judgments.
Next, the row values of the weighted judgment matrix obtained in Equation 9 (C v ) are added. Each sum of the lines is divided by the corresponding weight of the criteria in priority vector, according to equation 10.
After verifying the consistency of the decision-maker’s judgments, with a CR < 0.1, the intracriterion evaluation of the alternatives must be carried out, filling the decision matrix with the values corresponding to the alternatives’ performances in each criterion. However, the values obtained in monotonic cost criteria must be inverted, that is, if an alternative A i obtains an evaluation a i j in each monotonic cost criterion j, then its inverse must be assigned . The values of the decision matrix must be normalized, a ij through the same procedure presented in Equation 7, considering the elements a ij instead of c ij . In this way, the local preferences of the alternatives in relation to the criteria are obtained.
Then, the normalized decision matrix is multiplied by the priority or weight vector of the criteria, according to Equation 11. The global priority is calculated by the sum of the values obtained by each alternative, in the rows of this matrix (A v ).
The global priority of alternatives by the AHP method is calculated by multiplying the local preferences of the alternatives by the respective weights of the criteria and summing the results (Saaty 1991SAATY T. 1991. Método de Análise Hierárquica. 1 ed. São Paulo: Makron Books.). In other words, the global priority is given by the weighted sum of the relative priorities of the alternatives. This calculation is performed for each alternative and allows its ranking in relation to the other evaluated alternatives. In this work, the AHP method was used only to obtain the value scales of the criteria, that is, the vector of priorities or weights. To calculate the global priority of the alternatives, the TOPSIS method was used.
3.1 Technique for Order Preference by Similarity to Ideal Solution (TOPSIS)
The TOPSIS method was developed by Hwang & Yoon (1981HWANG C & YOON K. 1981. Multiple attributes decision Making Methods and Applications: Methods and Applications a State-of-the-Art Survey. 1 ed. Berlin: Springer.) and, as De Almeida (2013ALMEIDA A. 2013. Processo de Decisão nas Organizações: Construindo Modelos de Decisão Multicritrio. 1 ed. São Paulo: Atlas.) argues, this method situates the alternatives of a decision-making process, in relation to the references of an ideal point and an anti-ideal point. Thus, the best alternative is the one that keeps the minimum distance from the ideal point and the maximum distance from the anti-ideal point.
That is, as it approaches the ideal, an alternative minimizes monotonic cost criteria, while maximizing monotonic profit criteria. In contrast, the worst alternative approaches the anti-ideal since it maximizes monotonic cost criteria and minimizes monotonic profit criteria (Rodrigues et al. 2021RODRIGUES M, DOS SANTOS M & GOMES C. 2021. Ordenação de helicópteros para atendimento offshore a partir do método multicritério AHP-TOPSIS-2N. In: Anais do LIII Simposio Brasileiro de Pesquisa Operacional. João Pessoa, Paraiba, Brasil.).
The TOPSIS method is a type of multicriteria decision-making approach that allows for tradeoffs between different criteria. In other words, even if one alternative performs poorly on one criterion, it may still be considered a good choice if it performs well on other criteria. To determine the best possible ranking of alternatives, TOPSIS relies on Euclidean distances between each alternative and both the ideal and anti-ideal points. This method has been widely used by decision-makers (Hwang & Yoon 1981HWANG C & YOON K. 1981. Multiple attributes decision Making Methods and Applications: Methods and Applications a State-of-the-Art Survey. 1 ed. Berlin: Springer.).
Tiwar & Kumar (2021TIWAR R & KUMAR R. 2021. G-TOPSIS: a cloud service selection framework using Gaussian TOPSIS for rank reversal problem. The Journal of Supercomputing, 17: 523-562.) argue about the calculation steps of the TOPSIS method. Initially, a decision matrix is constructed like that presented in Equation 4. Once the decision matrix is defined, the next step is to calculate the normalized decision matrix. Whereas each criterion is presented on a different scale than the others, Equation 12 is used to scale them on the same scale (Hwang & Yoon 1981HWANG C & YOON K. 1981. Multiple attributes decision Making Methods and Applications: Methods and Applications a State-of-the-Art Survey. 1 ed. Berlin: Springer.).
After defining the normalized decision matrix, Equation 13 is used to calculate the weighting of the normalized decision matrix, to apply the decision-maker’s preferences for different criteria, where v j represents the weight of criterion j (Tiwar & Kumar 2021TIWAR R & KUMAR R. 2021. G-TOPSIS: a cloud service selection framework using Gaussian TOPSIS for rank reversal problem. The Journal of Supercomputing, 17: 523-562.). It should be noted that the TOPSIS method does not generate weights, which must be attributed subjectively by the decision-maker himself, or through the application of another decision-making method. In the case of this work, the weights calculated by the AHP method were applied in this step of the TOPSIS method.
The next step is to calculate the ideal and anti-ideal solutions, that is, the positive ideal solution (PIS) and the negative ideal solution (NIS), using Equations 14 and 15, where J + and J − represent the sets of benefit and cost criteria, respectively, and i = 1, 2, 3, . . . , n (Hwang & Yoon 1981HWANG C & YOON K. 1981. Multiple attributes decision Making Methods and Applications: Methods and Applications a State-of-the-Art Survey. 1 ed. Berlin: Springer.). The profit or benefit criteria are those you want to maximize, and the cost criteria are those whose values should be minimized. The parameters and represent the value of the j th criterion of PIS and NIS, respectively (Tiwar & Kumar 2021TIWAR R & KUMAR R. 2021. G-TOPSIS: a cloud service selection framework using Gaussian TOPSIS for rank reversal problem. The Journal of Supercomputing, 17: 523-562.).
Then, the Euclidean distance between each alternative and the and the is calculated, through Equations 16 and 17, where j = 1, 2, 3, . . . , m (Tiwar & Kumar 2021TIWAR R & KUMAR R. 2021. G-TOPSIS: a cloud service selection framework using Gaussian TOPSIS for rank reversal problem. The Journal of Supercomputing, 17: 523-562.).
Finally, the proximity index ξ i is calculated, using Equation 18, where i = 1, 2, 3, . . . , n. In this way, it is possible to rank the alternatives in descending order of the value of ξ i .
4 MATERIALS AND METHODS
According to Lakatos & Marconi (2009LAKATOS E & MARCONI M. 2009. Metodologia cientifica. 5 ed. São Paulo: Atlas .), this research can be considered a construct and quantitative, as it seeks to optimize the ranking of students who graduated from CAP, in the decisionmaking process of nominating new instructors, expressing the results and procedures through quantitative variables.
As for the technique, as argued by Gil (2017GIL A. 2017. Como elaborar projetos de pesquisa. 6 ed. São Paulo: Atlas .), this research can be classified as bibliographical, since a theoretical review related to the state of the art of the AHP and TOPSIS methods were necessary. This is also research that deals with a case study that deals with the selection process of new instructors in the context of the Brazilian Air Force (Da Silva et al. 2022SILVA C, LL SN & DOS SANTOS M. 2022. Application of AHP and TOPSIS methods for the selection of instructors of the Brazilian Air Force. In: International Symposium on the Analytic Hierarchy Process ISAHP, Web Conference.).
Yin (2005YIN R. 2005. Estudo de caso: planejamento e metodos. 3 ed. Porto Alegre: Bookman.) stresses that case studies are usually the best strategy when questioning the “how” and “why”; when circumstances are beyond your control, and the emphasis is on studying social dynamics and related phenomena. The focus in phenomenology is addressed through the example of the EAOAR instructor selection problem. EAOAR provided the anonymized data of 67 Student Officers from the CAP Class 1-2021, referring to their performance in the six current decision criteria. The organization provided these data through a Term of Consent for the Use of Data (TCUD). As suggested by De Almeida (2013ALMEIDA A. 2013. Processo de Decisão nas Organizações: Construindo Modelos de Decisão Multicritrio. 1 ed. São Paulo: Atlas.), the framework of this decision-making process followed three phases and twelve steps, which are explained below.
In the preliminary phase, the decision-maker in this process was characterized, who is the Commandant of EAOAR, a Colonel of the Air Force Aviation Officers, who is responsible, among other things, for “imprinting the teaching provided at EAOAR with the doctrinal guidance emanating from the Air Force General Staff (EMAER)” (Brasil 2020BRASIL. 2020. Portaria nº 773/GC3, de 17 de julho de 2020. Aprova a reedição do “Regulamento da Escola de Aperfeiçoamento de Oficiais da Aeronáutica (ROCA 21-87)”. Boletim do Comando da Aeronáutica, 773(129): 17.). Thus, to appoint new instructors, the decision-maker has a Teaching Advisory (ASENS), “a collegiate body that will be called upon to deliberate on matters related to student Officers and other administrative and academic matters, at the Commandant’s discretion” (Brasil 2021BRASIL. 2021. Comando da Aeronáutica. Diretoria de Ensino da Aeronáutica. Portaria no 1/SDGCE, de 08 de janeiro de 2021. Aprova a reedição do “Regimento Interno da Escola de Aperfeiçoamento de Oficiais da Aeronáutica (RICA 21-164)”. Boletim do Comando da Aeronáutica , 11.).
ASENS is thus composed of the Commandant of the School, plus the Head of the Teaching Division; the Commandant of the Student Corps; the Head of the Administrative Section; the Head of the Governance Office; the Head of the Pedagogical Advisory; and the Head of the Psychopedagogical Advisory. It should be noted that, although assisted by the other actors, the decision to appoint new instructors is the prerogative of the School Commandant.
EAOAR’s institutional values underlie the fundamental objective of the decision-making process, which is to indicate new instructors, chosen because they have characteristics aligned with the institution. Briefly, these values are (1) integrity guided by ethics, honesty, and uprightness of character; (2) respect for people, rules, and regulations in force; (3) constant improvement; (4) team spirit; and (5) love of teaching. In addition, there are means-objectives that directly impact the fundamental objectives, and that help to establish six criteria or attributes, against which each student officer (alternative) is evaluated, which represent how much the objectives are achieved (Keeney 1992KEENEY R. 1992. Value-Focused Thinking: A Path to Creative Decision Making. 1 ed. Cambridge, MA: Harvard University Press.). Table 4 clarifies these six criteria.
Criteria for nominating Instructors (Da Silva et al. 2022SILVA C, LL SN & DOS SANTOS M. 2022. Application of AHP and TOPSIS methods for the selection of instructors of the Brazilian Air Force. In: International Symposium on the Analytic Hierarchy Process ISAHP, Web Conference.).
In the context of this deterministic decision-making problem, the range of possible actions was defined by a distinct set of options denoted as A = {a 1 , a 2 , a 3 , . . . , a 67}, which corresponded to the Officer student candidates eligible for nomination. It’s worth noting that this set remained constant and unaltered throughout the decision-making process. In addition, all 67 student officers were submitted to the decision-making process, and a final desirable number of nominations was not defined a priori, characterizing a global set of alternatives.
For simplification, this decision problem was not considered a classification problem, because the inclusion [or not] in the class of those indicated to instructor was the prerogative of the Commandant of EAOAR. Then, as suggested by Roy (1996ROY B, S R & TAYLOR B. 1996. Multicriteria Methodology for Decision Aiding. New York. Russell: Springer.), the type of ranking problem was established (P.γ), since the set of actions was presented to the decision maker, ordered from the best to the worst alternative, and the EAOAR Commandant oversaw classifying [or not] the candidates for the function of instructor. This aspect of the decision-making problem is important as the decision maker wants to know how far [or close] each Student Officer is from PIS and NIS. Thus, the matrix of consequences for the selection of EAOAR instructors was defined, as shown in Table 5, which shows the performance of each Student Officer (Sn) in the decision-making criteria (Cm).
Taking as reference the Saaty Fundamental Scale, as shown in Table 2, they were initially asked about ”which criterion would be more important, one or the other”? And the next question was: ”how much is this criterion more important than the other”? Table 6 presents the pairwise comparisons of the criteria with the preferences of these instructors (DMi) and the aggregate preferences.
The instructors who advised the Commandant made 15 parity comparisons, according to Equation 5. It was also found that the decision-maker’s preference structure incorporates preference and indifference relationships, justifying an additive aggregation model and a compensatory approach. In this way, the modelling of preferences was built using the AHP method. The intercriteria evaluation was carried out by eliciting the weights using Saaty’s Fundamental Scale (Saaty 1980SAATY T. 1980. The Analytic Hierarchy Process. 1 ed. New York: McGraw Hill.). Geometric mean was used to aggregate the parity comparison matrices to maintain their reciprocity.
Then, the aggregate preference matrix was normalized according to Equation 7. Thus, the priority vector of the criteria was calculated, using Equation 8 and the consistency ratio (CR), using Equation 1. Table 7 shows the values of the normalized comparison matrix, the priority vector of the criteria and CR < 0.10.
Uncontrolled factors were identified as, possibly, the existence of biases in the subjective evaluations of the IOTG, the OTCC and the COHO. Furthermore, the School may suffer external political pressure to increase or decrease the number of student officers appointed. However, uncontrolled factors were not considered in the scope of this model, for simplification.
In the intra-criterion evaluation, value functions based on the natural scales of the criteria were used, using the normalization of the TOPSIS method. The alternatives were evaluated using the Three Decision Methods (3DM) Software Web application, developed by Bozza et al. (2020BOZZA G, RUY M, SANTOS M, MOREIRA M, ROCHA JUNIOR C & GOMES C. 2020. Three decision methods (3dm) software web (v.1). Computer program registration: INPI br512020002204-9, IME.). This assessment made it possible to order student officers according to their Euclidean distances in relation to the PIS and NIS. Table 8 shows the results of , and ξ and the final ranking of Student Officers can be seen in Table 9.
Once the AHP-TOPSIS method was used to rank the available alternatives, the resulting order was kept confidential and subsequently compared to the decision-maker’s actual choices. This was done to assess the robustness between the ranking and the ultimate decisions made (Da Silva et al. 2022SILVA C, LL SN & DOS SANTOS M. 2022. Application of AHP and TOPSIS methods for the selection of instructors of the Brazilian Air Force. In: International Symposium on the Analytic Hierarchy Process ISAHP, Web Conference.). This ranking was presented to the EAOAR Commandant, and later compared with the actual nominations of the candidates, as can be seen in Table 10.
The analysis of results was carried out using the R programming language to calculate the statistics of the application of the hybrid AHP-TOPSIS method (R Core Team 2022TEAM R. 2022. R: A Language and Environment for Statistical Computing. R Foundation for Statistical Computing.). It is observed that, when only the students’ results are considered, there is no significant difference between the highest and lowest grade. However, after running the hybrid AHP-TOPSIS method, a great gap between these results is observed (Max-Min), although the students are not the same in both cases.
Then, the Shapiro-Wilk normality test was performed, assuming as H 0: Gaussian distribution of data, if p−value > 0.05; and H 1: data that does not follow a normal distribution, if p−value ≤ 0.05. The values of W = 0.93376 and p −value = 0.001482 led to the rejection of H 0 and the acceptance of the non-normality of the data distribution.
This analysis led to the use of the Wilcoxon paired non-parametric test for data analysis, assuming that H 0: the median difference in grades = 0, if p−value > 0.05; and H 1: the median difference of grades ̸= 0, if p −value ≤ 0.05. The values of V = 2278 and p −value = 1, 145x10−12 allowed us to conclude that the students’ grade after applying the AHP-TOPSIS method was statistically lower than the grade before its application, and that there was a significant difference in the ordering of the alternatives, which were previously ranked only based on the MFINC, but were later ranked with the AHP-TOPSIS method. Figures 2 and 3 show the boxplot of the data before and after the methods, respectively.
5 ANALYSIS OF RESULTS
Table 9 shows the results of the new TOPSIS ordering. Based on the 27th individual (S11), with a coefficient equal to 0.4957, it is possible to draw a threshold profile, above which the alternatives are closer to PIS and farther from NIS. On the other hand, the alternatives ordered below the individual S11 are more distant from the PIS and closer to the NIS.
Table 10 shows that 88.89% of the 27 candidates above the S11 individual were appointed to the instructor role. This percentage could be higher, because the S35 candidate was rejected, although ranked in 10th place, because factors external to the proposed model influenced the Commandant in his decision. In addition, only 70.00% of the remaining candidates received nomination from the EAOAR Commandant. It is also possible to observe that none of the last 6 candidates received nominations and that the majority of those not nominated composed the 4th quartile, that is, closer to the NIS.
The results of the study showed that candidates who were closest to PIS were named more frequently, while those closest to NIS received more rejections. This indicates that the use of a hybrid approach combining the AHP and TOPSIS methods was successful in classifying the alternatives, which in turn facilitated a more impartial and comprehensive evaluation of the candidates.
For example, when comparing Tables 5 and 10, it is noticed that the last candidate of the ranking obtained the 13th highest final average of the CAP and, if the decision-making process was conducted in a skewed way on this criterion, possibly the candidate S13 would have been indicated. In addition, it is observed that the candidate S66, with the second worst final average of the CAP, was ranked as 12th by the TOPSIS method, valuing its overall evaluation in all decision criteria.
In this sense, the objective of this work was achieved, considering that it was possible to answer how an alternative ordering model allow to improve the process of appointing new EAOAR instructors, ordering the 67 students of the CAP 1/2021 class, candidates for instructor appointment, in the period between April and July 2021.
6 CONCLUSIONS
This new approach to the problem may give greater robustness to the analyzes, in addition to providing greater security to the decision-maker. Results revealed that candidates closest to the PIS received more favourable indications, while those closer to the NIS received more rejections. The AHP and TOPSIS hybrid approach successfully ranked candidates and accelerated the process, making it more reliable and faster. It is understood that the approach of this work can be improved, in the sense of ratifying the objectives and criteria involved in the decision-making problem, through a multimethodological approach, including completely the VFT method proposed by Keeney (1992KEENEY R. 1992. Value-Focused Thinking: A Path to Creative Decision Making. 1 ed. Cambridge, MA: Harvard University Press.).
In addition, in human resources management of the Brazilian Navy and the Brazilian Army, the hybrid approach AHP-TOPSIS can be especially useful to evaluate candidates for missions abroad, for example those promoted by the United Nations (UN). This methodology can help the High Command of these institutions to decide on which candidates to designate for such missions, ranking the alternatives according to their suitability to work, based on a set of predetermined criteria.
This hybrid approach can also be used to assess the performance of employees of any organization, civilian or military. Leaders can use AHP and TOPSIS methods in combination to identify areas of employee focus and job improvement opportunities. This methodology can also help identify training and personnel development needs. Thus, this approach is a useful tool for data-based decision making, contributing to the reduction of prejudices and subjectivity in the evaluation process, improving the overall effectiveness of the hiring and performance evaluation processes.
Finally, it is important to highlight that this work focuses on the hybrid application of ranking methods, assuming the limitation of the final classification of candidates, prerogative of the EAOAR Commandant. However, as a suggestion for future work, other studies may consider the classification problem and apply, for example, the methods of the ELECTRE family.
Acknowledgements
We thank EAOAR, in the person of its Commandant, for the support in the implementation of this methodology, especially for the kindness of providing the anonymized data of the Student Officers, without whom this work would not be possible.
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Data availability
Data citations
SCOPUS. 2022. Database. Available at: https://www.elsevier.com/pt-br/solutions/scopus
Publication Dates
-
Publication in this collection
24 June 2024 -
Date of issue
2024
History
-
Received
26 Apr 2023 -
Accepted
02 July 2023