The objective of this work is to analyze the physical distribution in a company of the wholesale market, with special attention on its vehicle routing and scheduling process. In this manner, a case study in a wholesale, placed in the south of Minas Gerais state, was carried out. This study related the practical aspects of the operational routines established in literature specialized technique. As general conclusion, it can be affirmed that the company despite using diverse concepts and tools to support its physical distribution processes is still hostage of the lack of information in technical simple operational processes, as the accurate road distances between the customers. Consequently, it is observed that the process is rather rationalized other than optimized and, in diverse stages, excessively dependent of practical experience of the involved personnel.
Physical distribution; vehicle routing and scheduling; wholesaler
