This article presents a simulation-optimization model application for a real case study in the rolling mill roll sector of a steel plant. The purpose of this study was to get a better area/equipment bottleneck management in the production line. The simulation was used together with an ILP (Integer Linear Programming) optimization model, in order to improve customer service in a made-to-order production. As a result of this ILP and Simulation combined approach, the productive process was optimized and both queues and lead-time were reduced, improving customer service.
Integer linear programming (ilp); Simulation-optimization method; Rolling mill rolls; Made-to-order production