PM1 |
Monitoring the patients’ waiting time to start treatment |
Kolybaba et al. (2009)Kolybaba, M., Kron, T., Harris, J., O’Brien, P., & Kenny, L. (2009). Survey of radiation oncology centers in Australia: report of the Radiation Oncology Treatment Quality Program. Journal of Medical Imaging and Radiation Oncology, 53(4), 382-395. http://dx.doi.org/10.1111/j.1754-9485.2009.02080.x. PMid:19695046. http://dx.doi.org/10.1111/j.1754-9485.20...
; Norsa’adah et al. (2021)Norsa’adah, B., Rampal, K., & Mohd Amin, R. (2021). Time taken for symptom recognition, first consultation, diagnosis and first definitive treatment and its associated factors among women with breast cancer. Asian Pacific Journal of Cancer Prevention, 22(11), 3623-3631. http://dx.doi.org/10.31557/APJCP.2021.22.11.3623. PMid:34837921. http://dx.doi.org/10.31557/APJCP.2021.22...
; Richard et al. (2010)Richard, M., Parmar, M., Calestagne, P., & McVey, L. (2010). Seeking patient feedback an important dimension of quality in cancer Care. Journal of Nursing Care Quality, 25(4), 344-351. http://dx.doi.org/10.1097/NCQ.0b013e3181d5c055. PMid:20164806. http://dx.doi.org/10.1097/NCQ.0b013e3181...
; Simons et al. (2017)Simons, P., Backes, H., Bergs, J., Emans, D., Johannesma, M., Jacobs, M., Marneffe, W., & Vandijck, D. (2017). The effects of a lean transition on process times, patients and employees. International Journal of Health Care Quality Assurance, 30(2), 103-118. http://dx.doi.org/10.1108/IJHCQA-08-2015-0106. PMid:28256930. http://dx.doi.org/10.1108/IJHCQA-08-2015...
|
PM2 |
Process Map |
Kapur & Potters (2012)Kapur, A., & Potters, L. (2012). Six sigma tools for a patient safety-oriented, quality-checklist driven radiation medicine department. Practical Radiation Oncology, 2(2), 86-96. http://dx.doi.org/10.1016/j.prro.2011.06.010. PMid:24674084. http://dx.doi.org/10.1016/j.prro.2011.06...
; Mancosu et al. (2018)Mancosu, P., Nicolini, G., Goretti, G., De Rose, F., Franceschini, D., Ferrari, C., Reggiori, G., Tomatis, S., & Scorsetti, M. (2018). Applying Lean-Six-Sigma Methodology in radiotherapy: Lessons learned by the breast daily repositioning case. Radiotherapy and Oncology : Journal of the European Society for Therapeutic Radiology and Oncology, 127(2), 326-331. http://dx.doi.org/10.1016/j.radonc.2018.02.019. PMid:29523411. http://dx.doi.org/10.1016/j.radonc.2018....
; Marks et al. (2011)Marks, L., Jackson, M., Xie, L., Chang, S. X., Burkhardt, K. D., Mazur, L., Jones, E. L., Saponaro, P., Lachapelle, D., Baynes, D. C., & Adams, R. D. (2011). The challenge of maximizing safety in radiation oncology. Practical Radiation Oncology, 1(1), 2-14. http://dx.doi.org/10.1016/j.prro.2010.10.001. PMid:24673862. http://dx.doi.org/10.1016/j.prro.2010.10...
; Radicchi et al. (2020)Radicchi, L. A., Toledo, J. C., & Alliprandini, D. H. (2020). Critical success factors for implementation of an incident learning system in radiation oncology department. Reports of Practical Oncology and Radiotherapy : Journal of Greatpoland Cancer Center in Poznan and Polish Society of Radiation Oncology, 25(6), 994-1000. http://dx.doi.org/10.1016/j.rpor.2020.09.014. PMid:33132764. http://dx.doi.org/10.1016/j.rpor.2020.09...
; Schubert et al. (2016)Schubert, L., Liu, A., Gan, G., Amini, A., Hutchison, R., Ernest, J., Thornton, D., Stoehr, S., Hinman, B., Stuhr, K., Westerly, D., Schefter, T., & Fisher, C. (2016). Practical implementation of quality improvement for high-dose-rate brachytherapy. Practical Radiation Oncology, 6(1), 34-43. http://dx.doi.org/10.1016/j.prro.2015.09.003. PMid:26577008. http://dx.doi.org/10.1016/j.prro.2015.09...
; Simons et al. (2017)Simons, P., Backes, H., Bergs, J., Emans, D., Johannesma, M., Jacobs, M., Marneffe, W., & Vandijck, D. (2017). The effects of a lean transition on process times, patients and employees. International Journal of Health Care Quality Assurance, 30(2), 103-118. http://dx.doi.org/10.1108/IJHCQA-08-2015-0106. PMid:28256930. http://dx.doi.org/10.1108/IJHCQA-08-2015...
|
PM3 |
Check list |
Hendee & Herman (2011)Hendee, W., & Herman, M. (2011). Improving patient safety in radiation oncology. Medical Physics, 38(1), 78-82. http://dx.doi.org/10.1118/1.3522875. PMid:21361177. http://dx.doi.org/10.1118/1.3522875...
; International Atomic Energy Agency (2019)International Atomic Energy Agency - IAEA. (2019). Updates on patient safety in radiotherapy. Retrieved in 2022, July 19, from https://rpop.iaea.org/SAFRON/Default.aspx https://rpop.iaea.org/SAFRON/Default.asp...
; Kapur & Potters (2012)Kapur, A., & Potters, L. (2012). Six sigma tools for a patient safety-oriented, quality-checklist driven radiation medicine department. Practical Radiation Oncology, 2(2), 86-96. http://dx.doi.org/10.1016/j.prro.2011.06.010. PMid:24674084. http://dx.doi.org/10.1016/j.prro.2011.06...
; Liu et al. (2019)Liu, S., Bush, K. K., Bertini, J., Fu, Y., Lewis, J. M., Pham, D. J., Yang, Y., Niedermayr, T. R., Skinner, L., Xing, L., Beadle, B. M., Hsu, A., & Kovalchuk, N. (2019). Optimizing efficiency and safety in external beam radiotherapy using automated plan check (APC) tool and six sigma methodology. Journal of Applied Clinical Medical Physics, 20(8), 56-64. http://dx.doi.org/10.1002/acm2.12678. PMid:31423729. http://dx.doi.org/10.1002/acm2.12678...
; Marks et al. (2011)Marks, L., Jackson, M., Xie, L., Chang, S. X., Burkhardt, K. D., Mazur, L., Jones, E. L., Saponaro, P., Lachapelle, D., Baynes, D. C., & Adams, R. D. (2011). The challenge of maximizing safety in radiation oncology. Practical Radiation Oncology, 1(1), 2-14. http://dx.doi.org/10.1016/j.prro.2010.10.001. PMid:24673862. http://dx.doi.org/10.1016/j.prro.2010.10...
; Fong de Los Santos et al. (2015)Fong de Los Santos, L. E., Evans, S., Ford, E. C., Gaiser, J. E., Hayden, S. E., Huffman, K. E., Johnson, J. L., Mechalakos, J. G., Stern, R. L., Terezakis, S., Thomadsen, B. R., Pronovost, P. J., & Fairobent, L. A. (2015). Medical physics practice guideline: development, implementation, use and maintenance of safety checklists. Journal of Applied Clinical Medical Physics, 16(3), 5431. http://dx.doi.org/10.1120/jacmp.v16i3.5431. PMid:26103502. http://dx.doi.org/10.1120/jacmp.v16i3.54...
; Schubert et al. (2016)Schubert, L., Liu, A., Gan, G., Amini, A., Hutchison, R., Ernest, J., Thornton, D., Stoehr, S., Hinman, B., Stuhr, K., Westerly, D., Schefter, T., & Fisher, C. (2016). Practical implementation of quality improvement for high-dose-rate brachytherapy. Practical Radiation Oncology, 6(1), 34-43. http://dx.doi.org/10.1016/j.prro.2015.09.003. PMid:26577008. http://dx.doi.org/10.1016/j.prro.2015.09...
|
PM4 |
Failure prevention and analysis method |
Chera et al. (2015)Chera, B. S., Mazur, L., Buchanan, I., Kim, H. J., Rockwell, J., Milowsky, M. I., & Marks, L. B. (2015). Improving patient safety in clinical oncology applying lessons from normal accident theory. JAMA Oncology, 1(7), 958-964. http://dx.doi.org/10.1001/jamaoncol.2015.0891. PMid:26182183. http://dx.doi.org/10.1001/jamaoncol.2015...
; International Atomic Energy Agency (2019)International Atomic Energy Agency - IAEA. (2019). Updates on patient safety in radiotherapy. Retrieved in 2022, July 19, from https://rpop.iaea.org/SAFRON/Default.aspx https://rpop.iaea.org/SAFRON/Default.asp...
; Kapur & Potters (2012)Kapur, A., & Potters, L. (2012). Six sigma tools for a patient safety-oriented, quality-checklist driven radiation medicine department. Practical Radiation Oncology, 2(2), 86-96. http://dx.doi.org/10.1016/j.prro.2011.06.010. PMid:24674084. http://dx.doi.org/10.1016/j.prro.2011.06...
; Kolybaba et al. (2009)Kolybaba, M., Kron, T., Harris, J., O’Brien, P., & Kenny, L. (2009). Survey of radiation oncology centers in Australia: report of the Radiation Oncology Treatment Quality Program. Journal of Medical Imaging and Radiation Oncology, 53(4), 382-395. http://dx.doi.org/10.1111/j.1754-9485.2009.02080.x. PMid:19695046. http://dx.doi.org/10.1111/j.1754-9485.20...
; Mancosu et al. (2018Mancosu, P., Nicolini, G., Goretti, G., De Rose, F., Franceschini, D., Ferrari, C., Reggiori, G., Tomatis, S., & Scorsetti, M. (2018). Applying Lean-Six-Sigma Methodology in radiotherapy: Lessons learned by the breast daily repositioning case. Radiotherapy and Oncology : Journal of the European Society for Therapeutic Radiology and Oncology, 127(2), 326-331. http://dx.doi.org/10.1016/j.radonc.2018.02.019. PMid:29523411. http://dx.doi.org/10.1016/j.radonc.2018....
, 2021Mancosu, P., Signori, C., Clerici, E., Comito, T., D’Agostino, G. R., Franceschini, D., Franzese, C., Lobefalo, F., Navarria, P., Paganini, L., Reggiori, G., Tomatis, S., & Scorsetti, M. (2021). Critical re-evaluation of a failure mode effect analysis in a radiation therapy department after ten years. Practical Radiation Oncology, 11(3), e329-e338. http://dx.doi.org/10.1016/j.prro.2020.11.002. PMid:33197646. http://dx.doi.org/10.1016/j.prro.2020.11...
); Fong de Los Santos et al. (2015)Fong de Los Santos, L. E., Evans, S., Ford, E. C., Gaiser, J. E., Hayden, S. E., Huffman, K. E., Johnson, J. L., Mechalakos, J. G., Stern, R. L., Terezakis, S., Thomadsen, B. R., Pronovost, P. J., & Fairobent, L. A. (2015). Medical physics practice guideline: development, implementation, use and maintenance of safety checklists. Journal of Applied Clinical Medical Physics, 16(3), 5431. http://dx.doi.org/10.1120/jacmp.v16i3.5431. PMid:26103502. http://dx.doi.org/10.1120/jacmp.v16i3.54...
; Simons et al. (2017)Simons, P., Backes, H., Bergs, J., Emans, D., Johannesma, M., Jacobs, M., Marneffe, W., & Vandijck, D. (2017). The effects of a lean transition on process times, patients and employees. International Journal of Health Care Quality Assurance, 30(2), 103-118. http://dx.doi.org/10.1108/IJHCQA-08-2015-0106. PMid:28256930. http://dx.doi.org/10.1108/IJHCQA-08-2015...
|
PM5 |
Degree of autonomy and empowerment of employees |
American Society for Radiation Oncology (2019)American Society for Radiation Oncology - ASRO. (2019). Safety is no accident: a framework for quality radiation oncology care. Retrieved in 2022, July 19, from https://www.astro.org/uploadedfiles/main_site/clinical_practice/patient_safety/blue_book/safetyisnoaccident.pdf https://www.astro.org/uploadedfiles/main...
|
PM6 |
Employee training |
American Society for Radiation Oncology (2019)American Society for Radiation Oncology - ASRO. (2019). Safety is no accident: a framework for quality radiation oncology care. Retrieved in 2022, July 19, from https://www.astro.org/uploadedfiles/main_site/clinical_practice/patient_safety/blue_book/safetyisnoaccident.pdf https://www.astro.org/uploadedfiles/main...
; International Atomic Energy Agency (2007)International Atomic Energy Agency - IAEA. (2007). Comprehensive audits of radiotherapy practices: a tool for quality improvement. Vienna: Quality Assurance Team for Radiation Oncology (QUATRO).; Kolybaba et al. (2009)Kolybaba, M., Kron, T., Harris, J., O’Brien, P., & Kenny, L. (2009). Survey of radiation oncology centers in Australia: report of the Radiation Oncology Treatment Quality Program. Journal of Medical Imaging and Radiation Oncology, 53(4), 382-395. http://dx.doi.org/10.1111/j.1754-9485.2009.02080.x. PMid:19695046. http://dx.doi.org/10.1111/j.1754-9485.20...
; World Health Organization (1988)World Health Organization - WHO. (1988). Quality assurance in radiotherapy. Geneva: WHO.
|
PM7 |
Patient satisfaction survey |
Kolybaba et al. (2009)Kolybaba, M., Kron, T., Harris, J., O’Brien, P., & Kenny, L. (2009). Survey of radiation oncology centers in Australia: report of the Radiation Oncology Treatment Quality Program. Journal of Medical Imaging and Radiation Oncology, 53(4), 382-395. http://dx.doi.org/10.1111/j.1754-9485.2009.02080.x. PMid:19695046. http://dx.doi.org/10.1111/j.1754-9485.20...
; Martin et al. (2007)Martin, L., Nelson, E., Lloyd, R., & Nolan, T. (2007). Whole system measures (IHI Innovation Series White Paper). Massachusetts: Institute for Healthcare Improvement. Retrieved in 2022, July 19, from http://www.ihi.org/IHI/Results/WhitePapers/WholeSystemMeasuresWhitePaper.htm http://www.ihi.org/IHI/Results/WhitePape...
; Richard et al. (2010)Richard, M., Parmar, M., Calestagne, P., & McVey, L. (2010). Seeking patient feedback an important dimension of quality in cancer Care. Journal of Nursing Care Quality, 25(4), 344-351. http://dx.doi.org/10.1097/NCQ.0b013e3181d5c055. PMid:20164806. http://dx.doi.org/10.1097/NCQ.0b013e3181...
; Simons et al. (2017)Simons, P., Backes, H., Bergs, J., Emans, D., Johannesma, M., Jacobs, M., Marneffe, W., & Vandijck, D. (2017). The effects of a lean transition on process times, patients and employees. International Journal of Health Care Quality Assurance, 30(2), 103-118. http://dx.doi.org/10.1108/IJHCQA-08-2015-0106. PMid:28256930. http://dx.doi.org/10.1108/IJHCQA-08-2015...
|
PM8 |
Using Standard Operating Procedure |
American Society for Radiation Oncology (2019)American Society for Radiation Oncology - ASRO. (2019). Safety is no accident: a framework for quality radiation oncology care. Retrieved in 2022, July 19, from https://www.astro.org/uploadedfiles/main_site/clinical_practice/patient_safety/blue_book/safetyisnoaccident.pdf https://www.astro.org/uploadedfiles/main...
; Baume (2002)Baume, P. (2002). Report of the radiation oncology inquiry: a vision for radiotherapy. Canberra: Commonwealth of Australia.; International Atomic Energy Agency (2008)International Atomic Energy Agency - IAEA. (2008). Setting up a radiotherapy programme STI/PUP 1296. Vienna.; Kapur & Potters (2012)Kapur, A., & Potters, L. (2012). Six sigma tools for a patient safety-oriented, quality-checklist driven radiation medicine department. Practical Radiation Oncology, 2(2), 86-96. http://dx.doi.org/10.1016/j.prro.2011.06.010. PMid:24674084. http://dx.doi.org/10.1016/j.prro.2011.06...
; Marks et al. (2011)Marks, L., Jackson, M., Xie, L., Chang, S. X., Burkhardt, K. D., Mazur, L., Jones, E. L., Saponaro, P., Lachapelle, D., Baynes, D. C., & Adams, R. D. (2011). The challenge of maximizing safety in radiation oncology. Practical Radiation Oncology, 1(1), 2-14. http://dx.doi.org/10.1016/j.prro.2010.10.001. PMid:24673862. http://dx.doi.org/10.1016/j.prro.2010.10...
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