Carbon dioxide (CO) Greenhouse gas emissions (GHG) |
Bajec & Tuljak-Suban (2019)Bajec, P., & Tuljak-Suban, D. (2019). An integrated analytic hierarchy process slack based measure-data envelopment analysis model for evaluating the efficiency of logistics service providers considering undesirable performance criteria. Sustainability, 11(8), 2330. http://dx.doi.org/10.3390/su11082330. http://dx.doi.org/10.3390/su11082330...
. |
Cargo damage rate |
Domingues et al. (2015)Domingues, M. L., Reis, V., & Macário, R. (2015). A comprehensive framework for measuring performance in a third-party logistics provider. Transportation Research Procedia, 10, 662-672. http://dx.doi.org/10.1016/j.trpro.2015.09.020. http://dx.doi.org/10.1016/j.trpro.2015.0...
; Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Gong & Yan (2015)Gong, K., & Yan, H. (2015). Performance measurement of logistics service supply chain using bijective soft set. Journal of Advanced Manufacturing Systems, 14(1), 23-40. http://dx.doi.org/10.1142/S0219686715500031. http://dx.doi.org/10.1142/S0219686715500...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Cargo theft |
Domingues et al. (2015)Domingues, M. L., Reis, V., & Macário, R. (2015). A comprehensive framework for measuring performance in a third-party logistics provider. Transportation Research Procedia, 10, 662-672. http://dx.doi.org/10.1016/j.trpro.2015.09.020. http://dx.doi.org/10.1016/j.trpro.2015.0...
. |
Customer complaints |
Domingues et al. (2015)Domingues, M. L., Reis, V., & Macário, R. (2015). A comprehensive framework for measuring performance in a third-party logistics provider. Transportation Research Procedia, 10, 662-672. http://dx.doi.org/10.1016/j.trpro.2015.09.020. http://dx.doi.org/10.1016/j.trpro.2015.0...
; Gong & Yan (2015)Gong, K., & Yan, H. (2015). Performance measurement of logistics service supply chain using bijective soft set. Journal of Advanced Manufacturing Systems, 14(1), 23-40. http://dx.doi.org/10.1142/S0219686715500031. http://dx.doi.org/10.1142/S0219686715500...
; Kamble et al. (2020)Kamble, S. S., Gunasekaran, A., Ghadge, A., & Raut, R. (2020). A performance measurement system for industry 4.0 enabled smart manufacturing system in SMMEs: a review and empirical investigation. International Journal of Production Economics, 229, 107853. http://dx.doi.org/10.1016/j.ijpe.2020.107853. http://dx.doi.org/10.1016/j.ijpe.2020.10...
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
. |
Customer satisfaction |
Olugu et al. (2011)Olugu, E. U., Wong, K. Y., & Shaharoun, A. M. (2011). Development of key performance measures for the automobile green supply chain. Resources, Conservation and Recycling, 55(6), 567-579. http://dx.doi.org/10.1016/j.resconrec.2010.06.003. http://dx.doi.org/10.1016/j.resconrec.20...
; Gong & Yan (2015)Gong, K., & Yan, H. (2015). Performance measurement of logistics service supply chain using bijective soft set. Journal of Advanced Manufacturing Systems, 14(1), 23-40. http://dx.doi.org/10.1142/S0219686715500031. http://dx.doi.org/10.1142/S0219686715500...
; Garcia et al. (2012)Garcia, F. A., Marchetta, M. G., Camargo, M., Morel, L., & Forradellas, R. Q. (2012). A framework for measuring logistics performance in the wine industry. International Journal of Production Economics, 135(1), 284-298. http://dx.doi.org/10.1016/j.ijpe.2011.08.003. http://dx.doi.org/10.1016/j.ijpe.2011.08...
; Kamble et al. (2020)Kamble, S. S., Gunasekaran, A., Ghadge, A., & Raut, R. (2020). A performance measurement system for industry 4.0 enabled smart manufacturing system in SMMEs: a review and empirical investigation. International Journal of Production Economics, 229, 107853. http://dx.doi.org/10.1016/j.ijpe.2020.107853. http://dx.doi.org/10.1016/j.ijpe.2020.10...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
; Barbosa & Musetti (2010)Barbosa, D. H., & Musetti, M. A. (2010). The use of performance measurement system in logistics change process: proposal of a guide. International Journal of Productivity and Performance Management, 4, 339-359.; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Delivery efficiency |
Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Delivery Lead Time |
Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Gong & Yan (2015)Gong, K., & Yan, H. (2015). Performance measurement of logistics service supply chain using bijective soft set. Journal of Advanced Manufacturing Systems, 14(1), 23-40. http://dx.doi.org/10.1142/S0219686715500031. http://dx.doi.org/10.1142/S0219686715500...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Dock-to-stock time |
Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Energy efficiency and utilization |
Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
. |
Freight cost |
Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
; Barbosa & Musetti (2010)Barbosa, D. H., & Musetti, M. A. (2010). The use of performance measurement system in logistics change process: proposal of a guide. International Journal of Productivity and Performance Management, 4, 339-359.. |
Inventory accuracy |
Irfani et al. (2019)Irfani, D. P., Wibisono, D., & Basri, M. H. (2019). Logistics performance measurement framework for companies with multiple roles. Measuring Business Excellence, 23(2), 93-109. http://dx.doi.org/10.1108/MBE-11-2018-0091. http://dx.doi.org/10.1108/MBE-11-2018-00...
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
; Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Garcia et al. (2012)Garcia, F. A., Marchetta, M. G., Camargo, M., Morel, L., & Forradellas, R. Q. (2012). A framework for measuring logistics performance in the wine industry. International Journal of Production Economics, 135(1), 284-298. http://dx.doi.org/10.1016/j.ijpe.2011.08.003. http://dx.doi.org/10.1016/j.ijpe.2011.08...
; Kritchanchai et al. (2018)Kritchanchai, D., Hoeur, S., & Engelseth, P. (2018). Develop a strategy for improving healthcare logistics performance. Supply Chain Forum: An International Journal, 19(1), 55-69. http://dx.doi.org/10.1080/16258312.2017.1416876. http://dx.doi.org/10.1080/16258312.2017....
; Gutierrez et al. (2015)Gutierrez, D. M., Scavarda, L. F., Fiorencio, L., & Martins, R. A. (2015). Evolution of the performance measurement system in the logistics department of a broadcasting company: an action research. International Journal of Production Economics, 160, 1-12. http://dx.doi.org/10.1016/j.ijpe.2014.08.012. http://dx.doi.org/10.1016/j.ijpe.2014.08...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
; Barbosa & Musetti (2010)Barbosa, D. H., & Musetti, M. A. (2010). The use of performance measurement system in logistics change process: proposal of a guide. International Journal of Productivity and Performance Management, 4, 339-359.. |
Inventory cost |
Olugu et al. (2011)Olugu, E. U., Wong, K. Y., & Shaharoun, A. M. (2011). Development of key performance measures for the automobile green supply chain. Resources, Conservation and Recycling, 55(6), 567-579. http://dx.doi.org/10.1016/j.resconrec.2010.06.003. http://dx.doi.org/10.1016/j.resconrec.20...
; Kamble et al. (2020)Kamble, S. S., Gunasekaran, A., Ghadge, A., & Raut, R. (2020). A performance measurement system for industry 4.0 enabled smart manufacturing system in SMMEs: a review and empirical investigation. International Journal of Production Economics, 229, 107853. http://dx.doi.org/10.1016/j.ijpe.2020.107853. http://dx.doi.org/10.1016/j.ijpe.2020.10...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Inventory turnover |
Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Gutierrez et al. (2015)Gutierrez, D. M., Scavarda, L. F., Fiorencio, L., & Martins, R. A. (2015). Evolution of the performance measurement system in the logistics department of a broadcasting company: an action research. International Journal of Production Economics, 160, 1-12. http://dx.doi.org/10.1016/j.ijpe.2014.08.012. http://dx.doi.org/10.1016/j.ijpe.2014.08...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
; Barbosa & Musetti (2010)Barbosa, D. H., & Musetti, M. A. (2010). The use of performance measurement system in logistics change process: proposal of a guide. International Journal of Productivity and Performance Management, 4, 339-359.. |
Levels of environmental responsibilities |
Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
. |
On time delivery |
Domingues et al. (2015)Domingues, M. L., Reis, V., & Macário, R. (2015). A comprehensive framework for measuring performance in a third-party logistics provider. Transportation Research Procedia, 10, 662-672. http://dx.doi.org/10.1016/j.trpro.2015.09.020. http://dx.doi.org/10.1016/j.trpro.2015.0...
; Irfani et al. (2019)Irfani, D. P., Wibisono, D., & Basri, M. H. (2019). Logistics performance measurement framework for companies with multiple roles. Measuring Business Excellence, 23(2), 93-109. http://dx.doi.org/10.1108/MBE-11-2018-0091. http://dx.doi.org/10.1108/MBE-11-2018-00...
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
; Rafele (2004)Rafele, C. (2004). Logistic service measurement: a reference framework. Journal of Manufacturing Technology Management, 15(3), 280-290. http://dx.doi.org/10.1108/17410380410523506. http://dx.doi.org/10.1108/17410380410523...
; Olugu et al. (2011)Olugu, E. U., Wong, K. Y., & Shaharoun, A. M. (2011). Development of key performance measures for the automobile green supply chain. Resources, Conservation and Recycling, 55(6), 567-579. http://dx.doi.org/10.1016/j.resconrec.2010.06.003. http://dx.doi.org/10.1016/j.resconrec.20...
; Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Gong & Yan (2015)Gong, K., & Yan, H. (2015). Performance measurement of logistics service supply chain using bijective soft set. Journal of Advanced Manufacturing Systems, 14(1), 23-40. http://dx.doi.org/10.1142/S0219686715500031. http://dx.doi.org/10.1142/S0219686715500...
; Wang et al. (2008)Wang, Y., Potter, A., Mason, R., & Naim, M. (2008). Aligning transport performance measures with customised retail logistics: a structured method and its application. International Journal of Logistics: Research and Applications, 11(6), 457-473. http://dx.doi.org/10.1080/13675560802141721. http://dx.doi.org/10.1080/13675560802141...
; Lai et al. (2002)Lai, K.-H., Ngai, E. W. T., & Cheng, T. C. E., & (2002). Measures for evaluating supply chain performance in transport logistics. Transportation Research, 38(6), 439-456. http://dx.doi.org/10.1016/S1366-5545(02)00019-4. http://dx.doi.org/10.1016/S1366-5545(02)...
; Kritchanchai et al. (2018)Kritchanchai, D., Hoeur, S., & Engelseth, P. (2018). Develop a strategy for improving healthcare logistics performance. Supply Chain Forum: An International Journal, 19(1), 55-69. http://dx.doi.org/10.1080/16258312.2017.1416876. http://dx.doi.org/10.1080/16258312.2017....
; Kamble et al. (2020)Kamble, S. S., Gunasekaran, A., Ghadge, A., & Raut, R. (2020). A performance measurement system for industry 4.0 enabled smart manufacturing system in SMMEs: a review and empirical investigation. International Journal of Production Economics, 229, 107853. http://dx.doi.org/10.1016/j.ijpe.2020.107853. http://dx.doi.org/10.1016/j.ijpe.2020.10...
; Bajec & Tuljak-Suban (2019)Bajec, P., & Tuljak-Suban, D. (2019). An integrated analytic hierarchy process slack based measure-data envelopment analysis model for evaluating the efficiency of logistics service providers considering undesirable performance criteria. Sustainability, 11(8), 2330. http://dx.doi.org/10.3390/su11082330. http://dx.doi.org/10.3390/su11082330...
; Kiisler et al. (2020)Kiisler, A., Solakivi, T., & Hilmola, O.-P. (2020). Estonian logistics market 2018 survey: analysis and findings. LogForum, 16(3), 409-420. http://dx.doi.org/10.17270/J.LOG.2020.468. http://dx.doi.org/10.17270/J.LOG.2020.46...
; Gutierrez et al. (2015)Gutierrez, D. M., Scavarda, L. F., Fiorencio, L., & Martins, R. A. (2015). Evolution of the performance measurement system in the logistics department of a broadcasting company: an action research. International Journal of Production Economics, 160, 1-12. http://dx.doi.org/10.1016/j.ijpe.2014.08.012. http://dx.doi.org/10.1016/j.ijpe.2014.08...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
. |
On time in full |
Domingues et al. (2015)Domingues, M. L., Reis, V., & Macário, R. (2015). A comprehensive framework for measuring performance in a third-party logistics provider. Transportation Research Procedia, 10, 662-672. http://dx.doi.org/10.1016/j.trpro.2015.09.020. http://dx.doi.org/10.1016/j.trpro.2015.0...
. |
Order cycle time |
Domingues et al. (2015)Domingues, M. L., Reis, V., & Macário, R. (2015). A comprehensive framework for measuring performance in a third-party logistics provider. Transportation Research Procedia, 10, 662-672. http://dx.doi.org/10.1016/j.trpro.2015.09.020. http://dx.doi.org/10.1016/j.trpro.2015.0...
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
; Rafele (2004)Rafele, C. (2004). Logistic service measurement: a reference framework. Journal of Manufacturing Technology Management, 15(3), 280-290. http://dx.doi.org/10.1108/17410380410523506. http://dx.doi.org/10.1108/17410380410523...
; Olugu et al. (2011)Olugu, E. U., Wong, K. Y., & Shaharoun, A. M. (2011). Development of key performance measures for the automobile green supply chain. Resources, Conservation and Recycling, 55(6), 567-579. http://dx.doi.org/10.1016/j.resconrec.2010.06.003. http://dx.doi.org/10.1016/j.resconrec.20...
; Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Gong & Yan (2015)Gong, K., & Yan, H. (2015). Performance measurement of logistics service supply chain using bijective soft set. Journal of Advanced Manufacturing Systems, 14(1), 23-40. http://dx.doi.org/10.1142/S0219686715500031. http://dx.doi.org/10.1142/S0219686715500...
; Thunberg & Persson (2014)Thunberg, M., & Persson, F. (2014). Using the SCOR model’s performance measurements to improve construction logistics. Production Planning and Control, 25(13-14), 1065-1078. http://dx.doi.org/10.1080/09537287.2013.808836. http://dx.doi.org/10.1080/09537287.2013....
; Garcia et al. (2012)Garcia, F. A., Marchetta, M. G., Camargo, M., Morel, L., & Forradellas, R. Q. (2012). A framework for measuring logistics performance in the wine industry. International Journal of Production Economics, 135(1), 284-298. http://dx.doi.org/10.1016/j.ijpe.2011.08.003. http://dx.doi.org/10.1016/j.ijpe.2011.08...
; Kamble et al. (2020)Kamble, S. S., Gunasekaran, A., Ghadge, A., & Raut, R. (2020). A performance measurement system for industry 4.0 enabled smart manufacturing system in SMMEs: a review and empirical investigation. International Journal of Production Economics, 229, 107853. http://dx.doi.org/10.1016/j.ijpe.2020.107853. http://dx.doi.org/10.1016/j.ijpe.2020.10...
; Bajec & Tuljak-Suban (2019)Bajec, P., & Tuljak-Suban, D. (2019). An integrated analytic hierarchy process slack based measure-data envelopment analysis model for evaluating the efficiency of logistics service providers considering undesirable performance criteria. Sustainability, 11(8), 2330. http://dx.doi.org/10.3390/su11082330. http://dx.doi.org/10.3390/su11082330...
; Kiisler et al. (2020)Kiisler, A., Solakivi, T., & Hilmola, O.-P. (2020). Estonian logistics market 2018 survey: analysis and findings. LogForum, 16(3), 409-420. http://dx.doi.org/10.17270/J.LOG.2020.468. http://dx.doi.org/10.17270/J.LOG.2020.46...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
; Barbosa & Musetti (2010)Barbosa, D. H., & Musetti, M. A. (2010). The use of performance measurement system in logistics change process: proposal of a guide. International Journal of Productivity and Performance Management, 4, 339-359.; Irfani et al. (2019)Irfani, D. P., Wibisono, D., & Basri, M. H. (2019). Logistics performance measurement framework for companies with multiple roles. Measuring Business Excellence, 23(2), 93-109. http://dx.doi.org/10.1108/MBE-11-2018-0091. http://dx.doi.org/10.1108/MBE-11-2018-00...
. |
Order Fill Rate |
Irfani et al. (2019)Irfani, D. P., Wibisono, D., & Basri, M. H. (2019). Logistics performance measurement framework for companies with multiple roles. Measuring Business Excellence, 23(2), 93-109. http://dx.doi.org/10.1108/MBE-11-2018-0091. http://dx.doi.org/10.1108/MBE-11-2018-00...
; Rafele (2004)Rafele, C. (2004). Logistic service measurement: a reference framework. Journal of Manufacturing Technology Management, 15(3), 280-290. http://dx.doi.org/10.1108/17410380410523506. http://dx.doi.org/10.1108/17410380410523...
; Olugu et al. (2011)Olugu, E. U., Wong, K. Y., & Shaharoun, A. M. (2011). Development of key performance measures for the automobile green supply chain. Resources, Conservation and Recycling, 55(6), 567-579. http://dx.doi.org/10.1016/j.resconrec.2010.06.003. http://dx.doi.org/10.1016/j.resconrec.20...
; Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Lai et al. (2002)Lai, K.-H., Ngai, E. W. T., & Cheng, T. C. E., & (2002). Measures for evaluating supply chain performance in transport logistics. Transportation Research, 38(6), 439-456. http://dx.doi.org/10.1016/S1366-5545(02)00019-4. http://dx.doi.org/10.1016/S1366-5545(02)...
; Kritchanchai et al. (2018)Kritchanchai, D., Hoeur, S., & Engelseth, P. (2018). Develop a strategy for improving healthcare logistics performance. Supply Chain Forum: An International Journal, 19(1), 55-69. http://dx.doi.org/10.1080/16258312.2017.1416876. http://dx.doi.org/10.1080/16258312.2017....
; Kamble et al. (2020)Kamble, S. S., Gunasekaran, A., Ghadge, A., & Raut, R. (2020). A performance measurement system for industry 4.0 enabled smart manufacturing system in SMMEs: a review and empirical investigation. International Journal of Production Economics, 229, 107853. http://dx.doi.org/10.1016/j.ijpe.2020.107853. http://dx.doi.org/10.1016/j.ijpe.2020.10...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Order picking time |
Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Order processing cost |
Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Orders processed/time |
Bajec & Tuljak-Suban (2019)Bajec, P., & Tuljak-Suban, D. (2019). An integrated analytic hierarchy process slack based measure-data envelopment analysis model for evaluating the efficiency of logistics service providers considering undesirable performance criteria. Sustainability, 11(8), 2330. http://dx.doi.org/10.3390/su11082330. http://dx.doi.org/10.3390/su11082330...
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
; Barbosa & Musetti (2010)Barbosa, D. H., & Musetti, M. A. (2010). The use of performance measurement system in logistics change process: proposal of a guide. International Journal of Productivity and Performance Management, 4, 339-359.. |
Orders shipped on time |
Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Outbound space utilization |
Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Out-of-date deliveries |
Domingues et al. (2015)Domingues, M. L., Reis, V., & Macário, R. (2015). A comprehensive framework for measuring performance in a third-party logistics provider. Transportation Research Procedia, 10, 662-672. http://dx.doi.org/10.1016/j.trpro.2015.09.020. http://dx.doi.org/10.1016/j.trpro.2015.0...
. |
Percentage increase in demand flexibility. |
Rafele (2004)Rafele, C. (2004). Logistic service measurement: a reference framework. Journal of Manufacturing Technology Management, 15(3), 280-290. http://dx.doi.org/10.1108/17410380410523506. http://dx.doi.org/10.1108/17410380410523...
; Olugu et al. (2011)Olugu, E. U., Wong, K. Y., & Shaharoun, A. M. (2011). Development of key performance measures for the automobile green supply chain. Resources, Conservation and Recycling, 55(6), 567-579. http://dx.doi.org/10.1016/j.resconrec.2010.06.003. http://dx.doi.org/10.1016/j.resconrec.20...
; Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Gong & Yan (2015)Gong, K., & Yan, H. (2015). Performance measurement of logistics service supply chain using bijective soft set. Journal of Advanced Manufacturing Systems, 14(1), 23-40. http://dx.doi.org/10.1142/S0219686715500031. http://dx.doi.org/10.1142/S0219686715500...
; Thunberg & Persson (2014)Thunberg, M., & Persson, F. (2014). Using the SCOR model’s performance measurements to improve construction logistics. Production Planning and Control, 25(13-14), 1065-1078. http://dx.doi.org/10.1080/09537287.2013.808836. http://dx.doi.org/10.1080/09537287.2013....
; Irfani et al. (2019)Irfani, D. P., Wibisono, D., & Basri, M. H. (2019). Logistics performance measurement framework for companies with multiple roles. Measuring Business Excellence, 23(2), 93-109. http://dx.doi.org/10.1108/MBE-11-2018-0091. http://dx.doi.org/10.1108/MBE-11-2018-00...
. |
Perfect order |
Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Thunberg & Persson (2014)Thunberg, M., & Persson, F. (2014). Using the SCOR model’s performance measurements to improve construction logistics. Production Planning and Control, 25(13-14), 1065-1078. http://dx.doi.org/10.1080/09537287.2013.808836. http://dx.doi.org/10.1080/09537287.2013....
; Garcia et al. (2012)Garcia, F. A., Marchetta, M. G., Camargo, M., Morel, L., & Forradellas, R. Q. (2012). A framework for measuring logistics performance in the wine industry. International Journal of Production Economics, 135(1), 284-298. http://dx.doi.org/10.1016/j.ijpe.2011.08.003. http://dx.doi.org/10.1016/j.ijpe.2011.08...
; Lai et al. (2002)Lai, K.-H., Ngai, E. W. T., & Cheng, T. C. E., & (2002). Measures for evaluating supply chain performance in transport logistics. Transportation Research, 38(6), 439-456. http://dx.doi.org/10.1016/S1366-5545(02)00019-4. http://dx.doi.org/10.1016/S1366-5545(02)...
; Kritchanchai et al. (2018)Kritchanchai, D., Hoeur, S., & Engelseth, P. (2018). Develop a strategy for improving healthcare logistics performance. Supply Chain Forum: An International Journal, 19(1), 55-69. http://dx.doi.org/10.1080/16258312.2017.1416876. http://dx.doi.org/10.1080/16258312.2017....
; Kiisler et al. (2020)Kiisler, A., Solakivi, T., & Hilmola, O.-P. (2020). Estonian logistics market 2018 survey: analysis and findings. LogForum, 16(3), 409-420. http://dx.doi.org/10.17270/J.LOG.2020.468. http://dx.doi.org/10.17270/J.LOG.2020.46...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Picking accuracy |
Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Profit growth rate |
Gong & Yan (2015)Gong, K., & Yan, H. (2015). Performance measurement of logistics service supply chain using bijective soft set. Journal of Advanced Manufacturing Systems, 14(1), 23-40. http://dx.doi.org/10.1142/S0219686715500031. http://dx.doi.org/10.1142/S0219686715500...
. |
Return processing cost |
Lai et al. (2002)Lai, K.-H., Ngai, E. W. T., & Cheng, T. C. E., & (2002). Measures for evaluating supply chain performance in transport logistics. Transportation Research, 38(6), 439-456. http://dx.doi.org/10.1016/S1366-5545(02)00019-4. http://dx.doi.org/10.1016/S1366-5545(02)...
. |
Returns and allowances |
Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
. |
Schedule adherence |
Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Gong & Yan (2015)Gong, K., & Yan, H. (2015). Performance measurement of logistics service supply chain using bijective soft set. Journal of Advanced Manufacturing Systems, 14(1), 23-40. http://dx.doi.org/10.1142/S0219686715500031. http://dx.doi.org/10.1142/S0219686715500...
; Wang et al. (2008)Wang, Y., Potter, A., Mason, R., & Naim, M. (2008). Aligning transport performance measures with customised retail logistics: a structured method and its application. International Journal of Logistics: Research and Applications, 11(6), 457-473. http://dx.doi.org/10.1080/13675560802141721. http://dx.doi.org/10.1080/13675560802141...
. |
Stock-out frequency |
Irfani et al. (2019)Irfani, D. P., Wibisono, D., & Basri, M. H. (2019). Logistics performance measurement framework for companies with multiple roles. Measuring Business Excellence, 23(2), 93-109. http://dx.doi.org/10.1108/MBE-11-2018-0091. http://dx.doi.org/10.1108/MBE-11-2018-00...
; Rafele (2004)Rafele, C. (2004). Logistic service measurement: a reference framework. Journal of Manufacturing Technology Management, 15(3), 280-290. http://dx.doi.org/10.1108/17410380410523506. http://dx.doi.org/10.1108/17410380410523...
; Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
; Barbosa & Musetti (2010)Barbosa, D. H., & Musetti, M. A. (2010). The use of performance measurement system in logistics change process: proposal of a guide. International Journal of Productivity and Performance Management, 4, 339-359.; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
. |
Total logistics costs |
Ying et al. (2018)Ying, F., Tookey, J., & Seadon, J. (2018). Measuring the invisible: a key performance indicator for managing construction logistics performance. Benchmarking, 25(6), 1921-1934. http://dx.doi.org/10.1108/BIJ-11-2016-0176. http://dx.doi.org/10.1108/BIJ-11-2016-01...
; Gong & Yan (2015)Gong, K., & Yan, H. (2015). Performance measurement of logistics service supply chain using bijective soft set. Journal of Advanced Manufacturing Systems, 14(1), 23-40. http://dx.doi.org/10.1142/S0219686715500031. http://dx.doi.org/10.1142/S0219686715500...
; Garcia et al. (2012)Garcia, F. A., Marchetta, M. G., Camargo, M., Morel, L., & Forradellas, R. Q. (2012). A framework for measuring logistics performance in the wine industry. International Journal of Production Economics, 135(1), 284-298. http://dx.doi.org/10.1016/j.ijpe.2011.08.003. http://dx.doi.org/10.1016/j.ijpe.2011.08...
; Lai et al. (2002)Lai, K.-H., Ngai, E. W. T., & Cheng, T. C. E., & (2002). Measures for evaluating supply chain performance in transport logistics. Transportation Research, 38(6), 439-456. http://dx.doi.org/10.1016/S1366-5545(02)00019-4. http://dx.doi.org/10.1016/S1366-5545(02)...
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
. |
Transportation accidents |
Domingues et al. (2015)Domingues, M. L., Reis, V., & Macário, R. (2015). A comprehensive framework for measuring performance in a third-party logistics provider. Transportation Research Procedia, 10, 662-672. http://dx.doi.org/10.1016/j.trpro.2015.09.020. http://dx.doi.org/10.1016/j.trpro.2015.0...
; Bajec & Tuljak-Suban (2019)Bajec, P., & Tuljak-Suban, D. (2019). An integrated analytic hierarchy process slack based measure-data envelopment analysis model for evaluating the efficiency of logistics service providers considering undesirable performance criteria. Sustainability, 11(8), 2330. http://dx.doi.org/10.3390/su11082330. http://dx.doi.org/10.3390/su11082330...
. |
Vehicle capacity used |
Domingues et al. (2015)Domingues, M. L., Reis, V., & Macário, R. (2015). A comprehensive framework for measuring performance in a third-party logistics provider. Transportation Research Procedia, 10, 662-672. http://dx.doi.org/10.1016/j.trpro.2015.09.020. http://dx.doi.org/10.1016/j.trpro.2015.0...
; Irfani et al. (2019)Irfani, D. P., Wibisono, D., & Basri, M. H. (2019). Logistics performance measurement framework for companies with multiple roles. Measuring Business Excellence, 23(2), 93-109. http://dx.doi.org/10.1108/MBE-11-2018-0091. http://dx.doi.org/10.1108/MBE-11-2018-00...
; Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Bajec & Tuljak-Suban (2019)Bajec, P., & Tuljak-Suban, D. (2019). An integrated analytic hierarchy process slack based measure-data envelopment analysis model for evaluating the efficiency of logistics service providers considering undesirable performance criteria. Sustainability, 11(8), 2330. http://dx.doi.org/10.3390/su11082330. http://dx.doi.org/10.3390/su11082330...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
. |
Vehicle loading/unloading time |
Domingues et al. (2015)Domingues, M. L., Reis, V., & Macário, R. (2015). A comprehensive framework for measuring performance in a third-party logistics provider. Transportation Research Procedia, 10, 662-672. http://dx.doi.org/10.1016/j.trpro.2015.09.020. http://dx.doi.org/10.1016/j.trpro.2015.0...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
. |
Warehouse capacity utilization |
Domingues et al. (2015)Domingues, M. L., Reis, V., & Macário, R. (2015). A comprehensive framework for measuring performance in a third-party logistics provider. Transportation Research Procedia, 10, 662-672. http://dx.doi.org/10.1016/j.trpro.2015.09.020. http://dx.doi.org/10.1016/j.trpro.2015.0...
; Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Gong & Yan (2015)Gong, K., & Yan, H. (2015). Performance measurement of logistics service supply chain using bijective soft set. Journal of Advanced Manufacturing Systems, 14(1), 23-40. http://dx.doi.org/10.1142/S0219686715500031. http://dx.doi.org/10.1142/S0219686715500...
; Gutierrez et al. (2015)Gutierrez, D. M., Scavarda, L. F., Fiorencio, L., & Martins, R. A. (2015). Evolution of the performance measurement system in the logistics department of a broadcasting company: an action research. International Journal of Production Economics, 160, 1-12. http://dx.doi.org/10.1016/j.ijpe.2014.08.012. http://dx.doi.org/10.1016/j.ijpe.2014.08...
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
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Warehouse labor productivity |
Wudhikarn et al. (2018)Wudhikarn, R., Chakpitak, N., & Neubert, G. (2018). A literature review on performance measures of logistics management: an intellectual capital perspective. International Journal of Production Research, 56(13), 4490-4520. http://dx.doi.org/10.1080/00207543.2018.1431414. http://dx.doi.org/10.1080/00207543.2018....
; Staudt et al. (2015)Staudt, F. H., Alpan, G., Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse performance measurement: a literature review. International Journal of Production Research, 53(18), 5524-5544. http://dx.doi.org/10.1080/00207543.2015.1030466. http://dx.doi.org/10.1080/00207543.2015....
; Keebler & Plank (2009)Keebler, J. S., & Plank, R. E. (2009). Logistics performance measurement in the supply chain: a benchmark. Benchmarking, 16(6), 785-798. http://dx.doi.org/10.1108/14635770911000114. http://dx.doi.org/10.1108/14635770911000...
; Moons et al. (2019)Moons, K., Waeyenbergh, G., Pintelon, L., Timmermans, P., & Ridder, D. D. (2019). Performance indicator selection for operating room supply chains: an application of ANP. Operations Research for Health Care, 23, 100229. http://dx.doi.org/10.1016/j.orhc.2019.100229. http://dx.doi.org/10.1016/j.orhc.2019.10...
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