This exploratory study tried to understand the influence of the operations logistics for the firm´s sustainable development, assuming a context that the firms work together with the public authorities and the society as agents of change of management. The study took place in the major fuel dealer in the Metropolitan Area of São Paulo. The managers and supervisors involved with the operational processes, safety of the work and human resources were interviewed. The content analysis of the interviews revealed a strong relationship of the logistics activities with the sustainable development of this fuel dealer. It was also observed that, besides the economical aspects and the operational processes, a strategic vision needs to consider the social and environmental aspects, which includes the involvement of the organization with their several stakeholders.
Sustainable development; logistics; fuel; exploratory research
