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Risk management, robustness and resilience: mechanisms for stabilizing and improving agility performance

Abstract

Paper aims

This study aims to empirically explore the mechanisms by which supply chain capabilities dedicated to risk management, robustness, and resilience contribute to improved agility performance in times of disruptions from unavoidable risks.

Originality

This is the first empirical research examining the direct and indirect effects of supply chain capabilities related to risk management, robustness, and resilience on improving agility performance in times of disruptions.

Research method

The study considers supply chain risk management as a dynamic capability and supply chain robustness and resilience as operational capabilities that have a mediating role in improving the agility performance of partner firms. Data collected through a survey was used for structural equation modeling and other tests to explore the respective effects of these supply chain capabilities in an environment marked by unavoidable risks, vulnerabilities, and disruptions.

Main findings

The development of a supply chain risk management capability supported by the generation and/or reconfiguration of the operational capabilities inherent in supply chain robustness and supply chain resilience results in improved agility performance for global supply chain partner firms in times of disruptions.

Implications for theory and practice

The results contribute to the theoretical development of issues related to the mechanisms by which supply chain capabilities, particularly risk management, robustness, and resilience work together to improve agility performance and achieve competitive advantage in times of disruptions.

Keywords
Risks; Disruptions; Robustness; Resilience; Agility

1. Introduction

Today's business environment has become increasingly complex and uncertain for a number of reasons, particularly the uncertain business cycle, increasingly demanding customers, the trend toward globalization, improved logistics, shorter product life cycles, and rapid technology development. This environment justifies the increased reliance of firms, according to recent studies, on developing competitive strategies based on the development of capabilities pertaining to supply chain risk management (SCRM), supply chain robustness (SCRob), and supply chain resilience (SCR) (Singh & Singh, 2019Singh, N. P., & Singh, S. (2019). Building supply chain risk resilience: role of big data analytics in supply chain disruption mitigation. Benchmarking, 26(7), 2318-2342. http://dx.doi.org/10.1108/BIJ-10-2018-0346.
http://dx.doi.org/10.1108/BIJ-10-2018-03...
; Ahmed et al., 2020Ahmed, W., Najmi, A., & Khan, A. (2020). Analysing supply chain risk management capabilities through collaborative and integrative approach. International Journal of Business Process Integration and Management, 10(1), 29-41. http://dx.doi.org/10.1504/IJBPIM.2020.113111.
http://dx.doi.org/10.1504/IJBPIM.2020.11...
; Singh & Hong, 2017Singh, N., & Hong, P. (2017). From local to global: developing a business model for Indian MNCs to achieve global competitive advantage. Journal of Asia-Pacific Business, 18(3), 192-219. http://dx.doi.org/10.1080/10599231.2017.1346409.
http://dx.doi.org/10.1080/10599231.2017....
; Huma et al., 2020Huma, S., Ahmed, W., & Najmi, A. (2020). Understanding the impact of supply-side decisions and practices on supply risk management. Benchmarking, 27(5), 1769-1792. http://dx.doi.org/10.1108/BIJ-06-2019-0272.
http://dx.doi.org/10.1108/BIJ-06-2019-02...
). However, few firms simultaneously integrate these capabilities into their global supply chain (GSC) networks to gain competitive advantages over their rivals, especially during times of disruption caused by unavoidable risks (Ahmed et al., 2019Ahmed, W., Najmi, A., Mustafa, Y., & Khan, A. (2019). Developing model to analyze factors affecting firms’ agility and competitive capability: a case of a volatile market. Journal of Modelling in Management, 14(2), 476-491. http://dx.doi.org/10.1108/JM2-07-2018-0092.
http://dx.doi.org/10.1108/JM2-07-2018-00...
; Altay et al., 2018Altay, N., Gunasekaran, A., Dubey, R., & Childe, S. J. (2018). Agility and resilience as antecedents of supply chain performance under moderating effects of organizational culture within the humanitarian setting: a dynamic capability view. Production Planning and Control, 29(14), 1158-1174. http://dx.doi.org/10.1080/09537287.2018.1542174.
http://dx.doi.org/10.1080/09537287.2018....
).

These challenging environments force manufacturing companies to focus on their core business and outsource non-core activities (Zeng, 2003Zeng, A. Z. (2003). Global sourcing: process and design for efficient management. Supply Chain Management, 8(4), 367-379. http://dx.doi.org/10.1108/13598540310490125.
http://dx.doi.org/10.1108/13598540310490...
; Krause et al., 2007Krause, D. R., Handfield, R. B., & Tyler, B. B. (2007). The relationships between supplier development, commitment, social capital accumulation and performance improvement. Journal of Operations Management, 25(2), 528-545. http://dx.doi.org/10.1016/j.jom.2006.05.007.
http://dx.doi.org/10.1016/j.jom.2006.05....
; Sillanpää, 2014Sillanpää, I. (2014). Implementing supply chain strategy (Ph.D. thesis). University of Vaasa, Vaasa.). In effect, internal risks have been reduced, but external risks associated with GSC partners have increased. As a result, manufacturing firms find themselves vulnerable to risks related to man-made and especially natural disasters, which are often uncontrollable (Kurniawan et al., 2017Kurniawan, R., Zailani, S. H., Iranmanesh, M., & Rajagopal, P. (2017). The effects of vulnerability mitigation strategies on supply chain effectiveness: risk culture as moderator. Supply Chain Management, 22(1), 1-15. http://dx.doi.org/10.1108/SCM-12-2015-0482.
http://dx.doi.org/10.1108/SCM-12-2015-04...
). That said, disruptions can often occur with the onset of these uncontrollable events, requiring more vigilance on the part of manufacturing firms (Knemeyer et al., 2009Knemeyer, A. M., Zinn, W., & Eroglu, C. (2009). Proactive planning for catastrophic events in supply chains. Journal of Operations Management, 27(2), 141-153. http://dx.doi.org/10.1016/j.jom.2008.06.002.
http://dx.doi.org/10.1016/j.jom.2008.06....
).

GSC risks can be classified into operational risks and disruption risks (Fahimnia et al., 2018Fahimnia, B., Jabbarzadeh, A., & Sarkis, J. (2018). Greening versus resilience: a supply chain design perspective. Transportation Research Part E, Logistics and Transportation Review, 119, 129-148. http://dx.doi.org/10.1016/j.tre.2018.09.005.
http://dx.doi.org/10.1016/j.tre.2018.09....
; Ivanov, 2018Ivanov, D. (2018). Structural dynamics and resilience in supply chain risk management (Vol. 265). Berlin: Springer. http://dx.doi.org/10.1007/978-3-319-69305-7.
http://dx.doi.org/10.1007/978-3-319-6930...
; Xu et al., 2020Xu, S., Zhang, X., Feng, L., & Yang, W. (2020). Disruption risks in supply chain management: a literature review based on bibliometric analysis. International Journal of Production Research, 58(11), 3508-3526. http://dx.doi.org/10.1080/00207543.2020.1717011.
http://dx.doi.org/10.1080/00207543.2020....
). Operational risks cause ordinary disruptions in supply chain operations, especially fluctuations in lead times and demand. However, disruption risks primarily refer to low frequency, high impact events (Hosseini et al., 2019Hosseini, S., Ivanov, D., & Dolgui, A. (2019). Review of quantitative methods for supply chain resilience analysis. Transportation Research Part E, Logistics and Transportation Review, 125, 285-307. http://dx.doi.org/10.1016/j.tre.2019.03.001.
http://dx.doi.org/10.1016/j.tre.2019.03....
; Kinra et al., 2020Kinra, A., Ivanov, D., Das, A., & Dolgui, A. (2020). Ripple effect quantification by supplier risk exposure assessment. International Journal of Production Research, 58(18), 5559-5578. http://dx.doi.org/10.1080/00207543.2019.1675919.
http://dx.doi.org/10.1080/00207543.2019....
). Therefore, vulnerabilities and disruptions in GSCs are now recognized as unavoidable findings in today's turbulent global business environment (Um & Han, 2021Um, J., & Han, N. (2021). Understanding the relationships between global supply chain risk and supply chain resilience: the role of mitigating strategies. Supply Chain Management, 26(2), 240-255. http://dx.doi.org/10.1108/SCM-06-2020-0248.
http://dx.doi.org/10.1108/SCM-06-2020-02...
). Therefore, disruptions to GSCs caused by uncontrollable risks can threaten their robustness and resilience capabilities and, ultimately, their agility performance (AP) (Kumar & Chandra, 2010Kumar, S., & Chandra, C. (2010). Supply chain disruption by avian flu pandemic for US companies: a case study. Transportation Journal, 49(4), 61-73. http://dx.doi.org/10.2307/40904915.
http://dx.doi.org/10.2307/40904915...
; El Baz & Ruel, 2021El Baz, J., & Ruel, S. (2021). Can supply chain risk management practices mitigate the disruption impacts on supply chains’ resilience and robustness? Evidence from an empirical survey in a Covid-19 outbreak era. International Journal of Production Economics, 233, 107972. http://dx.doi.org/10.1016/j.ijpe.2020.107972. PMid:36567758.
http://dx.doi.org/10.1016/j.ijpe.2020.10...
).

Dynamic capability theory stipulates that firms must respond to unexpected events and disruptive risks by integrating, building, and reconfiguring internal and external capabilities to cope with rapidly changing environments (Teece et al., 1997Teece, D., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533. http://dx.doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z.
http://dx.doi.org/10.1002/(SICI)1097-026...
). Indeed, SCRM as a dynamic capability changes the way these firms achieve survival (Helfat & Winter, 2011Helfat, C. E., & Winter, S. G. (2011). Untangling dynamic and operational capabilities: strategy for the (N) ever‐changing world. Strategic Management Journal, 32(11), 1243-1250. http://dx.doi.org/10.1002/smj.955.
http://dx.doi.org/10.1002/smj.955...
). However, the integration and/or reconfiguration of operational capabilities dedicated to managing disruptions induced by unavoidable risks, particularly robustness and resilience, allow GSCs and their partners to survive in times of disruption.

After a review of the literature on risk management, it appears that little research has explored the mechanisms by which supply chain capabilities, particularly SCRM, SCRob, and SCR interact and subsequently impact AP stabilization and improvement during periods of GSC disruptions (Ivanov & Dolgui, 2020Ivanov, D., & Dolgui, A. (2020). Viability of intertwined supply networks: extending the supply chain resilience angles towards survivability. A position paper motivated by Covid-19 outbreak. International Journal of Production Research, 58(10), 2904-2915. http://dx.doi.org/10.1080/00207543.2020.1750727.
http://dx.doi.org/10.1080/00207543.2020....
).

In light of the above, the primary objective of this study is to identify supply chain capabilities dedicated to managing risks, vulnerabilities, and disruptions and to explore the mitigating mechanisms by which these capabilities maintain superior performance in times of disruptions. Using SCRM, as a dynamic capability, and SCRob and SCR, as operational capabilities, this research examines how these capabilities interact to maintain superior AP in times of disruptions? Thus, the key objectives of this research are to:

  • Understand the existing relationships between SCRM capability and those dedicated to disruptions management in GSCs, including SCRob capability and SCR capability;

  • Explore the direct and indirect effects of these supply chain capabilities on improving AP and, consequently, on achieving a sustainable competitive advantage in a disruption environment.

In exploring these objectives, this research makes several important contributions. First, it expands the research literature on the interaction between dynamic capability dedicated to risk and vulnerability management and operational capabilities specialized in mitigating disruptions induced by unavoidable risks. Second, this research uses the dynamic capabilities perspective as a theoretical basis for answering the question of how firms cope with changing environments by leveraging this set of capabilities dedicated to risks and disruptions management (Barreto, 2010Barreto, I. (2010). Dynamic capability: a review of past research and an agenda for the future. Journal of Management, 36(1), 256-280. http://dx.doi.org/10.1177/0149206309350776.
http://dx.doi.org/10.1177/01492063093507...
). Third, there are few empirical studies of supply chain capabilities devoted to the simultaneous management of risks, vulnerabilities, and disruptions, so the research picture is incomplete and still lacks insights for practitioners (Jüttner, 2005Jüttner, U. (2005). Supply chain risk management: understanding the business requirements from a practitioner perspective. International Journal of Logistics Management, 16(1), 120-141. http://dx.doi.org/10.1108/09574090510617385.
http://dx.doi.org/10.1108/09574090510617...
; Scholten et al., 2014Scholten, K., Sharkey-Scott, P., & Fynes, B. (2014). Mitigation processes – antecedents for building supply chain resilience. Supply Chain Management, 19(2), 211-228. http://dx.doi.org/10.1108/SCM-06-2013-0191.
http://dx.doi.org/10.1108/SCM-06-2013-01...
; Um & Han, 2021Um, J., & Han, N. (2021). Understanding the relationships between global supply chain risk and supply chain resilience: the role of mitigating strategies. Supply Chain Management, 26(2), 240-255. http://dx.doi.org/10.1108/SCM-06-2020-0248.
http://dx.doi.org/10.1108/SCM-06-2020-02...
). Indeed, this research demonstrates clear mechanisms for mitigating risks, vulnerabilities, and disruptions arising from unavoidable events through these three supply chain capabilities. This being the case, this research has decision-making and managerial implications in terms of the appropriate choice of collective supply chain capabilities that deserve to be developed, generated, and reconfigured by managers of firms belonging to GSCs.

The rest of the paper will be organized as follows. In Section 1, a literature review will be presented on SCRM, SCRob and SCR capabilities. Also, the research model and hypotheses will be announced. In section 2, the methodology will be discussed particularly the sample, data collection and measurement model. In section 3, the data as well as the results of the structural equation modeling will be discussed (SEM). In section 4, the main results of the research, their theoretical and managerial implications will be debated and the paper will conclude by discussing the limitations of the present research and suggesting future research topics.

2. Theoretical background and hypotheses development

A GSC is a complex network of changes, whose partners must have the survival capabilities to respond to these changes (Choi et al., 2001Choi, T. Y., Dooley, K. J., & Rungtusanatham, M. (2001). Supply networks and complex adaptive systems: control versus emergence. Journal of Operations Management, 19(3), 351-366. http://dx.doi.org/10.1016/S0272-6963(00)00068-1.
http://dx.doi.org/10.1016/S0272-6963(00)...
). It was argued that due to the very nature of GSCs, the capabilities to mitigate risks, vulnerabilities, and disruptions must be developed, generated, or reconfigured by the partner firms.

Indeed, this research proposes a conceptual framework representing the mechanisms by which GSC capabilities related to risk management, robustness, and resilience interact to contribute, in times of disruptions, to the stabilization and improvement of partner firms' AP. First, the dynamic SCRM capability influences the operational capabilities of robustness and resilience. Second, these supply chain operational capabilities act as mediating variables between SCRM capability and partner firms' AP. Third, the relationships between the different supply chain capabilities and AP are discussed in more detail and represented in the research framework shown in Figure 1. Fourth, the hypotheses that arise from the different relationships between the constructs of the model are announced.

Figure 1
Research framework.

2.1. Dynamic capability view

According to this perspective, dynamic capabilities change the operational capabilities or the broader resource base of the firm and, as a result, cause a change in performance. Indeed, dynamic capabilities cannot explain performance, but rather changes in performance. Furthermore, several researchers have suggested that dynamic capabilities should be observed by the changes they cause in a firm's resource base or operational capabilities (Teece, 2014Teece, D. J. (2014). A dynamic capabilities-based entrepreneurial theory of the multinational enterprise. Journal of International Business Studies, 45(1), 8-37. http://dx.doi.org/10.1057/jibs.2013.54.
http://dx.doi.org/10.1057/jibs.2013.54...
; Teece et al., 2016Teece, D., Peteraf, M., & Leih, S. (2016). Dynamic capabilities and organizational agility: risk, uncertainty, and strategy in the innovation economy. California Management Review, 58(4), 13-35. http://dx.doi.org/10.1525/cmr.2016.58.4.13.
http://dx.doi.org/10.1525/cmr.2016.58.4....
). Indeed, these changes do not necessarily lead to higher performance, especially since performance depends on both the quality of the operational capabilities generated or renewed (Zahra et al., 2006Zahra, S. A., Sapienza, H. J., & Davidsson, P. (2006). Entrepreneurship and dynamic capabilities: a review, model and research agenda. Journal of Management Studies, 43(4), 917-955. http://dx.doi.org/10.1111/j.1467-6486.2006.00616.x.
http://dx.doi.org/10.1111/j.1467-6486.20...
) and the scalability of dynamic capabilities (Helfat & Peteraf, 2009Helfat, C. E., & Peteraf, M. A. (2009). Understanding dynamic capabilities: progress along a developmental path. Strategic Organization, 7(1), 91-102. http://dx.doi.org/10.1177/1476127008100133.
http://dx.doi.org/10.1177/14761270081001...
). Dynamic capabilities allow the firm to alter the resource base, change operational capabilities, and/or initiate change in the organization's external environment (Helfat & Winter, 2011Helfat, C. E., & Winter, S. G. (2011). Untangling dynamic and operational capabilities: strategy for the (N) ever‐changing world. Strategic Management Journal, 32(11), 1243-1250. http://dx.doi.org/10.1002/smj.955.
http://dx.doi.org/10.1002/smj.955...
; Barrales‐Molina et al., 2014Barrales‐Molina, V., Martínez‐López, F. J., & Gázquez‐Abad, J. C. (2014). Dynamic marketing capabilities: toward an integrative framework. International Journal of Management Reviews, 16(4), 397-416. http://dx.doi.org/10.1111/ijmr.12026.
http://dx.doi.org/10.1111/ijmr.12026...
). Ordinary capabilities determine how a firm preserves its survival in the present, while dynamic capabilities enable the firm to change. Ordinary capabilities enable operational efficiency, while dynamic capabilities enable the firm to detect and seize new opportunities in the environment (Teece, 2014Teece, D. J. (2014). A dynamic capabilities-based entrepreneurial theory of the multinational enterprise. Journal of International Business Studies, 45(1), 8-37. http://dx.doi.org/10.1057/jibs.2013.54.
http://dx.doi.org/10.1057/jibs.2013.54...
). However, an empirical distinction between ordinary capabilities that change and dynamic capabilities that provoke change is essential. Based on these arguments, SCRM was considered as a dynamic capability, while robustness and resilience are conceptualized as operational capabilities of GSCs.

2.2. Supply chain risk management capability

SCRM is the capability to manage day-to-day and exceptional risks throughout the supply chain, based on continuous risk assessment, with the goal of reducing vulnerabilities and ensuring continuity. Similarly, SCRM extends traditional risk management approaches through the integration of upstream and downstream risks of SCRM partners.

According to the theory of dynamic capabilities, firms that have been able to develop this dynamic capability in a substantial way can reduce the gap between the information required and that possessed and, consequently, the uncertainties arising from this informational gap. This is because these firms will be able to prevent, respond to, and return risks to the original or even improved state with higher performance (Scholten et al., 2014Scholten, K., Sharkey-Scott, P., & Fynes, B. (2014). Mitigation processes – antecedents for building supply chain resilience. Supply Chain Management, 19(2), 211-228. http://dx.doi.org/10.1108/SCM-06-2013-0191.
http://dx.doi.org/10.1108/SCM-06-2013-01...
; Yang et al., 2021Yang, J., Xie, H., Yu, G., & Liu, M. (2021). Antecedents and consequences of supply chain risk management capabilities: an investigation in the post-coronavirus crisis. International Journal of Production Research, 59(5), 1573-1585. http://dx.doi.org/10.1080/00207543.2020.1856958.
http://dx.doi.org/10.1080/00207543.2020....
).

A high level of SCRM capability enables a focal firm to ensure continuity of operations, production, and delivery of quality products to its customers (Brusset & Teller, 2017Brusset, X., & Teller, C. (2017). Supply chain capabilities, risks, and resilience. International Journal of Production Economics, 184, 59-68. http://dx.doi.org/10.1016/j.ijpe.2016.09.008.
http://dx.doi.org/10.1016/j.ijpe.2016.09...
). The development of this dynamic capability allows, also, companies to anticipate, respond to, and overcome uncontrollable supply chain risks through their prevention and detection before they lead to significant vulnerabilities and disruptions. However, once unavoidable risks generate supply chain disruptions, this dynamic capability dedicated to risk management generates and/or reconfigures operational robustness and resilience capabilities to absorb the negative effects of disruptions induced by unavoidable risks (Tang, 2006Tang, C. S. (2006). Perspectives in supply chain risk management. International Journal of Production Economics, 103(2), 451-488. http://dx.doi.org/10.1016/j.ijpe.2005.12.006.
http://dx.doi.org/10.1016/j.ijpe.2005.12...
; Ali et al., 2017Ali, A., Mahfouz, A., & Arisha, A. (2017). Analysing supply chain resilience: integrating the constructs in a concept mapping framework via a systematic literature review. Supply Chain Management, 22(1), 16-39. http://dx.doi.org/10.1108/SCM-06-2016-0197.
http://dx.doi.org/10.1108/SCM-06-2016-01...
; Yang et al., 2021Yang, J., Xie, H., Yu, G., & Liu, M. (2021). Antecedents and consequences of supply chain risk management capabilities: an investigation in the post-coronavirus crisis. International Journal of Production Research, 59(5), 1573-1585. http://dx.doi.org/10.1080/00207543.2020.1856958.
http://dx.doi.org/10.1080/00207543.2020....
).

2.2.1. Relationship between SCRM and SCRob capabilities

According to the supply chain management (SCM) literature, robustness refers to the capability to withstand various shocks, human errors, and variability in the business environment (Wieland & Wallenburg, 2012Wieland, A., & Wallenburg, C. M. (2012). Dealing with supply chain risks: linking risk management practices and strategies to performance. International Journal of Physical Distribution & Logistics Management, 42(10), 887-905. http://dx.doi.org/10.1108/09600031211281411.
http://dx.doi.org/10.1108/09600031211281...
). The operational capability of robustness plays an important role in mitigating uncontrollable risk-related disruptions upstream through SCRM capability (Kwak et al., 2018Kwak, D. W., Seo, Y. J., & Mason, R. (2018). Investigating the relationship between supply chain innovation, risk management capabilities and competitive advantage in global supply chains. International Journal of Operations & Production Management, 38(1), 2-21. http://dx.doi.org/10.1108/IJOPM-06-2015-0390.
http://dx.doi.org/10.1108/IJOPM-06-2015-...
). This is because robust GSCs are able to withstand, cope with, and control disruptions by buying time to identify and implement the necessary coping mechanisms to mitigate the disruptions induced by unavoidable risks (Kwak et al., 2018Kwak, D. W., Seo, Y. J., & Mason, R. (2018). Investigating the relationship between supply chain innovation, risk management capabilities and competitive advantage in global supply chains. International Journal of Operations & Production Management, 38(1), 2-21. http://dx.doi.org/10.1108/IJOPM-06-2015-0390.
http://dx.doi.org/10.1108/IJOPM-06-2015-...
; Shamout, 2019Shamout, M. D. (2019). Does supply chain analytics enhance supply chain innovation and robustness capability? Organizacija, 52(2), 95-106. http://dx.doi.org/10.2478/orga-2019-0007.
http://dx.doi.org/10.2478/orga-2019-0007...
).

In light of the above, robustness is a capability of the supply chain to withstand changes without adapting its initial stable configuration. A robust supply chain remains effective for all plausible futures (Klibi et al., 2010Klibi, W., Martel, A., & Guitouni, A. (2010). The design of robust value-creating supply chain networks: a critical review. European Journal of Operational Research, 203(2), 283-293. http://dx.doi.org/10.1016/j.ejor.2009.06.011.
http://dx.doi.org/10.1016/j.ejor.2009.06...
) by maintaining the same situation before and after changes occur (Asbjørnslett, 2008Asbjørnslett, B. E. (2008). Assessing the vulnerability of supply chains. In G.A. Zsidisin & B. Ritchie (Eds.), Supply chain risk: a handbook of assessment, management & performance (pp. 15-33). New York: Springer.). Indeed, the robust supply chain is insensitive to noise factors (Mo & Harrison, 2005Mo, Y., & Harrison, T. P. (2005). A conceptual framework for robust supply chain design under demand uncertainty. In J. Geunes & P. M. Pardalos (Eds.), Supply chain optimization (pp. 243-263). Boston: Springer. http://dx.doi.org/10.1007/0-387-26281-4_8.
http://dx.doi.org/10.1007/0-387-26281-4_...
). Therefore, a robust supply chain resists rather than responds to changes (Husdal, 2010Husdal, J. (2010). A conceptual framework for risk and vulnerability in virtual enterprise networks. In S. Ponis (Ed.), Managing risk in virtual enterprise networks: implementing supply chain principles (pp. 1-27). Hershey: IGI Global. http://dx.doi.org/10.4018/978-1-61520-607-0.ch001.
http://dx.doi.org/10.4018/978-1-61520-60...
). Therefore, it is hypothesized that:

  • H1. SCRM capability has a direct positive effect on SCRob capability.

2.2.2. Relationship between SCRM and SCR capabilities

Highly resilient GSCs have a priori an enhanced SCRM capability that generates or reconfigures operational resilience in response to disruptions induced by unavoidable risks. This SCR capability allows for continuity during severe disruptions caused by uncontrollable events, including Covid-19 and the Russian-Ukrainian war (Azadegan et al., 2020Azadegan, A., Parast, M.M., Lucianetti, L., Nishant, R., & Blackhurst, J. (2020). Supply chain disruptions and business continuity: an empirical assessment. Decision Sciences, 51(1), 38-73. http://dx.doi.org/10.1111/deci.12395.
http://dx.doi.org/10.1111/deci.12395...
; Yang et al., 2021Yang, J., Xie, H., Yu, G., & Liu, M. (2021). Antecedents and consequences of supply chain risk management capabilities: an investigation in the post-coronavirus crisis. International Journal of Production Research, 59(5), 1573-1585. http://dx.doi.org/10.1080/00207543.2020.1856958.
http://dx.doi.org/10.1080/00207543.2020....
). Also, Jüttner & Maklan (2011)Jüttner, U., & Maklan, S. (2011). Supply chain resilience in the global financial crisis: an empirical study. Supply Chain Management, 16(4), 246-259. http://dx.doi.org/10.1108/13598541111139062.
http://dx.doi.org/10.1108/13598541111139...
argued that there is an already recognized relationship between GSC resilience, vulnerabilities, and SCRM, while proposing that these three concepts are complementary for a well-designed supply chain. On the other hand, Heckmann et al. (2015)Heckmann, I., Comes, T., & Nickel, S. (2015). A critical review on supply chain risk–definition, measure and modeling. Omega, 52, 119-132. http://dx.doi.org/10.1016/j.omega.2014.10.004.
http://dx.doi.org/10.1016/j.omega.2014.1...
created a framework for SCRM where supply chain risks are considered by these authors as a concept in its primary state, while the resulting disruptions are considered as effects requiring, among other things, an SCR capability for their management. Resilience can be seen as an outcome of the SCRM concept (Pereira et al., 2014Pereira, C. R., Christopher, M., & Silva, A.L. (2014). Achieving supply chain resilience: the role of procurement. Supply Chain Management, 19(5-6), 626-642. http://dx.doi.org/10.1108/SCM-09-2013-0346.
http://dx.doi.org/10.1108/SCM-09-2013-03...
). Indeed, the generation or reconfiguration of the GSC resilience capability must build on the knowledge already created during the development of the SCRM capability (Ribeiro & Barbosa-Povoa, 2018Ribeiro, J. P., & Barbosa-Povoa, A. (2018). Supply chain resilience: definitions and quantitative modelling approaches–a literature review. Computers & Industrial Engineering, 115, 109-122. http://dx.doi.org/10.1016/j.cie.2017.11.006.
http://dx.doi.org/10.1016/j.cie.2017.11....
). Therefore, it is hypothesized that:

  • H2. SCRM capability has a direct positive effect on SCR capability.

2.2.3. Relationship between SCRM capability and agility performance

The SCM literature has conceptualized agility at several levels ranging from a paradigm to a strategy to a capability (Narasimhan et al., 2006Narasimhan, R., Swink, M., & Kim, S. W. (2006). Disentangling leanness and agility: an empirical investigation. Journal of Operations Management, 24(5), 440-457. http://dx.doi.org/10.1016/j.jom.2005.11.011.
http://dx.doi.org/10.1016/j.jom.2005.11....
; Tallon & Pinsonneault, 2011Tallon, P. P., & Pinsonneault, A. (2011). Competing perspectives on the link between strategic information technology alignment and organizational agility: insights from a mediation model. Management Information Systems Quarterly, 35(2), 463-486. http://dx.doi.org/10.2307/23044052.
http://dx.doi.org/10.2307/23044052...
; Sarkis et al., 2007Sarkis, J., Talluri, S., & Gunasekaran, A. (2007). A strategic model for agile virtual enterprise partner selection. International Journal of Operations & Production Management, 27(11), 1213-1234. http://dx.doi.org/10.1108/01443570710830601.
http://dx.doi.org/10.1108/01443570710830...
; Yusuf et al., 2014Yusuf, Y. Y., Gunasekaran, A., Musa, A., Dauda, M., El-Berishy, N. M., & Cang, S. (2014). A relational study of supply chain agility, competitiveness and business performance in the oil and gas industry. International Journal of Production Economics, 147, 531-543. http://dx.doi.org/10.1016/j.ijpe.2012.10.009.
http://dx.doi.org/10.1016/j.ijpe.2012.10...
; Sangari & Razmi, 2015Sangari, M. S., & Razmi, J. (2015). Business intelligence competence, agile capabilities, and agile performance in supply chain: an empirical study. International Journal of Logistics Management, 26(2), 356-380. http://dx.doi.org/10.1108/IJLM-01-2013-0012.
http://dx.doi.org/10.1108/IJLM-01-2013-0...
). This research focuses on its level of performance, the results and measures of AP generally relate to improved product customization, reduced new product development and turnaround time, reduced system change time and cost, and efficient increase and decrease in operations (Sarkis et al., 2007Sarkis, J., Talluri, S., & Gunasekaran, A. (2007). A strategic model for agile virtual enterprise partner selection. International Journal of Operations & Production Management, 27(11), 1213-1234. http://dx.doi.org/10.1108/01443570710830601.
http://dx.doi.org/10.1108/01443570710830...
; Narasimhan et al., 2006Narasimhan, R., Swink, M., & Kim, S. W. (2006). Disentangling leanness and agility: an empirical investigation. Journal of Operations Management, 24(5), 440-457. http://dx.doi.org/10.1016/j.jom.2005.11.011.
http://dx.doi.org/10.1016/j.jom.2005.11....
; Paulraj & Chen, 2007bPaulraj, A., & Chen, I. J. (2007b). Strategic buyer–supplier relationships, information technology and external logistics integration. The Journal of Supply Chain Management, 43(2), 2-14. http://dx.doi.org/10.1111/j.1745-493X.2007.00027.x.
http://dx.doi.org/10.1111/j.1745-493X.20...
; Jajja et al., 2018Jajja, M. S. S., Chatha, K. A., & Farooq, S. (2018). Impact of supply chain risk on agility performance: mediating role of supply chain integration. International Journal of Production Economics, 205, 118-138. http://dx.doi.org/10.1016/j.ijpe.2018.08.032.
http://dx.doi.org/10.1016/j.ijpe.2018.08...
).

According to Yauch (2011)Yauch, C. A. (2011). Measuring agility as a performance outcome. Journal of Manufacturing Technology Management, 22(3), 384-404. http://dx.doi.org/10.1108/17410381111112738.
http://dx.doi.org/10.1108/17410381111112...
, agility should be judged by performance measures. The focus on AP in this research finds legitimacy in the organizational need to perform on agility measures during turbulent times in the organization's internal and external business environment (Sharifi & Zhang, 2001Sharifi, H., & Zhang, Z. (2001). Agile manufacturing in practice-application of a methodology. International Journal of Operations & Production Management, 21(5-6), 772-794. http://dx.doi.org/10.1108/01443570110390462.
http://dx.doi.org/10.1108/01443570110390...
; Sangari & Razmi, 2015Sangari, M. S., & Razmi, J. (2015). Business intelligence competence, agile capabilities, and agile performance in supply chain: an empirical study. International Journal of Logistics Management, 26(2), 356-380. http://dx.doi.org/10.1108/IJLM-01-2013-0012.
http://dx.doi.org/10.1108/IJLM-01-2013-0...
; Gligor et al., 2016Gligor, D. M., Holcomb, M. C., & Feizabadi, J. (2016). An exploration of the strategic antecedents of firm supply chain agility: the role of a firm’s orientations. International Journal of Production Economics, 179, 24-34. http://dx.doi.org/10.1016/j.ijpe.2016.05.008.
http://dx.doi.org/10.1016/j.ijpe.2016.05...
).

Previous studies have adopted various combinations of performance indicators to measure AP (Narasimhan et al., 2006Narasimhan, R., Swink, M., & Kim, S. W. (2006). Disentangling leanness and agility: an empirical investigation. Journal of Operations Management, 24(5), 440-457. http://dx.doi.org/10.1016/j.jom.2005.11.011.
http://dx.doi.org/10.1016/j.jom.2005.11....
). As such, Paulraj & Chen (2007b)Paulraj, A., & Chen, I. J. (2007b). Strategic buyer–supplier relationships, information technology and external logistics integration. The Journal of Supply Chain Management, 43(2), 2-14. http://dx.doi.org/10.1111/j.1745-493X.2007.00027.x.
http://dx.doi.org/10.1111/j.1745-493X.20...
used flexibility, time, delivery and responsiveness as four critical factors of AP. Other authors have associated cycle time, speed and reliability of delivery, customization, new product introduction, and flexibility (Narasimhan et al., 2006Narasimhan, R., Swink, M., & Kim, S. W. (2006). Disentangling leanness and agility: an empirical investigation. Journal of Operations Management, 24(5), 440-457. http://dx.doi.org/10.1016/j.jom.2005.11.011.
http://dx.doi.org/10.1016/j.jom.2005.11....
; Swafford et al., 2008Swafford, P. M., Ghosh, S., & Murthy, N. (2008). Achieving supply chain agility through IT integration and flexibility. International Journal of Production Economics, 116(2), 288-297. http://dx.doi.org/10.1016/j.ijpe.2008.09.002.
http://dx.doi.org/10.1016/j.ijpe.2008.09...
). Supporting the previous literature, AP in this research refers to a combination of metrics measuring supply chain responsiveness to market needs in the areas of design, delivery, and flexibility (Sangari & Razmi, 2015Sangari, M. S., & Razmi, J. (2015). Business intelligence competence, agile capabilities, and agile performance in supply chain: an empirical study. International Journal of Logistics Management, 26(2), 356-380. http://dx.doi.org/10.1108/IJLM-01-2013-0012.
http://dx.doi.org/10.1108/IJLM-01-2013-0...
; Yauch, 2011Yauch, C. A. (2011). Measuring agility as a performance outcome. Journal of Manufacturing Technology Management, 22(3), 384-404. http://dx.doi.org/10.1108/17410381111112738.
http://dx.doi.org/10.1108/17410381111112...
; Narayanan et al., 2015Narayanan, S., Narasimhan, R., & Schoenherr, T. (2015). Assessing the contingent effects of collaboration on agility performance in buyer–supplier relationships. Journal of Operations Management, 33-34(1), 140-154. http://dx.doi.org/10.1016/j.jom.2014.11.004.
http://dx.doi.org/10.1016/j.jom.2014.11....
). These dimensions of performance play a critical role in assessing how partner firms in a GSC alter their operational states under uncertain and changing demands, and especially during periods of disruption (Narasimhan et al., 2006Narasimhan, R., Swink, M., & Kim, S. W. (2006). Disentangling leanness and agility: an empirical investigation. Journal of Operations Management, 24(5), 440-457. http://dx.doi.org/10.1016/j.jom.2005.11.011.
http://dx.doi.org/10.1016/j.jom.2005.11....
; Yauch, 2011Yauch, C. A. (2011). Measuring agility as a performance outcome. Journal of Manufacturing Technology Management, 22(3), 384-404. http://dx.doi.org/10.1108/17410381111112738.
http://dx.doi.org/10.1108/17410381111112...
).

Since the SCRM capability is viewed in this research as a dynamic capability embodying the mechanism for surviving disruptions in the GSC, it is expected to reduce the inherent risk vulnerabilities in a reactive and proactive manner. This capability is reactive in the sense that it monitors changes in the supply chain, customer needs, technology, partner strategies, and competitors and updates the risk assessment accordingly (Hallikas et al., 2004Hallikas, J., Karvonen, I., Pulkkinen, U., Virolainen, V., & Tuominen, M. (2004). Risk management processes in supplier networks. International Journal of Production Economics, 90(1), 47-58. http://dx.doi.org/10.1016/j.ijpe.2004.02.007.
http://dx.doi.org/10.1016/j.ijpe.2004.02...
; Wieland & Wallenburg, 2012Wieland, A., & Wallenburg, C. M. (2012). Dealing with supply chain risks: linking risk management practices and strategies to performance. International Journal of Physical Distribution & Logistics Management, 42(10), 887-905. http://dx.doi.org/10.1108/09600031211281411.
http://dx.doi.org/10.1108/09600031211281...
). In addition, the SCRM capability also proactively reduces vulnerabilities by identifying potential risks and assessing their impact and likelihood before they occur. Therefore, it is hypothesized that:

  • H3. SCR capability has a significant mediating role between SCRM capability and AP.

2.3. Supply chain robustness capability and agility performance

The SCM literature has viewed SCRob as a proactive rather than reactive strategic investment (Durach et al., 2015Durach, C. F., Wieland, A., & Machuca, J. A. (2015). Antecedents and dimensions of supply chain robustness: a systematic literature review. International Journal of Physical Distribution & Logistics Management, 45(1-2), 118-137. http://dx.doi.org/10.1108/IJPDLM-05-2013-0133.
http://dx.doi.org/10.1108/IJPDLM-05-2013...
; Wieland & Wallenburg, 2012Wieland, A., & Wallenburg, C. M. (2012). Dealing with supply chain risks: linking risk management practices and strategies to performance. International Journal of Physical Distribution & Logistics Management, 42(10), 887-905. http://dx.doi.org/10.1108/09600031211281411.
http://dx.doi.org/10.1108/09600031211281...
) and defined it as a capability to maintain performance during volatile phases (Meepetchdee & Shah, 2007Meepetchdee, Y., & Shah, N. (2007). Logistical network design with robustness and complexity considerations. International Journal of Physical Distribution & Logistics Management, 37(3), 201-222. http://dx.doi.org/10.1108/09600030710742425.
http://dx.doi.org/10.1108/09600030710742...
). Indeed, GSC robustness is the capability to “resist or avoid change.” Both dimensions of this definition (resilience and avoidance) are evident in terms of supply chain performance outcomes in the face of disruption. In other words, a robust supply chain will not experience significant performance degradation in response to disruptions (Mackay et al., 2020Mackay, J., Munoz, A., & Pepper, M. (2020). Conceptualising redundancy and flexibility towards supply chain robustness and resilience. Journal of Risk Research, 23(12), 1541-1561. http://dx.doi.org/10.1080/13669877.2019.1694964.
http://dx.doi.org/10.1080/13669877.2019....
).

Furthermore, robustness is an adaptive capability (Walker et al., 2004Walker, B., Holling, C. S., Carpenter, S. R., & Kinzig, A. (2004). Resilience, adaptability and transformability in social–ecological systems. Ecology and Society, 9(2), 5. http://dx.doi.org/10.5751/ES-00650-090205.
http://dx.doi.org/10.5751/ES-00650-09020...
) that allows systems to detect and respond to perturbations (Erol et al., 2010Erol, O., Sauser, B. J., & Mansouri, M. (2010). A framework for investigation into extended enterprise resilience. Enterprise Information Systems, 4(2), 111-136. http://dx.doi.org/10.1080/17517570903474304.
http://dx.doi.org/10.1080/17517570903474...
). In other words, robustness refers to the degree of sensitivity of the GSC to perturbations (Zhou et al., 2017Zhou, Y., Sheu, J. B., & Wang, J. (2017). Robustness assessment of urban road network with consideration of multiple hazard events. Risk Analysis, 37(8), 1477-1494. http://dx.doi.org/10.1111/risa.12802. PMid:28437867.
http://dx.doi.org/10.1111/risa.12802...
). Robustness ensures that a GSC has a capability to “yield” to a perturbation (Haimes et al., 1998Haimes, Y. Y., Matalas, N. C., Lambert, J. H., Jackson, B. A., & Fellows, J. F. (1998). Reducing vulnerability of water supply systems to attack. Journal of Infrastructure Systems, 4(4), 164-177. http://dx.doi.org/10.1061/(ASCE)1076-0342(1998)4:4(164).
http://dx.doi.org/10.1061/(ASCE)1076-034...
). In other words, the perturbation will “consume” or absorb the existing robustness capability up to a certain point, beyond which the supply chain's performance suffers degradation.

Generating or reconfiguring a GSC's robustness capability requires additional financial investments (Wieland & Wallenburg, 2012Wieland, A., & Wallenburg, C. M. (2012). Dealing with supply chain risks: linking risk management practices and strategies to performance. International Journal of Physical Distribution & Logistics Management, 42(10), 887-905. http://dx.doi.org/10.1108/09600031211281411.
http://dx.doi.org/10.1108/09600031211281...
) induced by the integration of redundancies, including multiple suppliers and unused production or transportation capacity resources (Hohenstein et al., 2015Hohenstein, N. O., Feisel, E., Hartmann, E., & Giunipero, L. (2015). Research on the phenomenon of supply chain resilience: a systematic review and paths for further investigation. International Journal of Physical Distribution & Logistics Management, 45(1-2), 90-117. http://dx.doi.org/10.1108/IJPDLM-05-2013-0128.
http://dx.doi.org/10.1108/IJPDLM-05-2013...
). Robustness is the capability to proactively manage perturbations in the GSC, which helps stabilize the performance of the supply chain and its partners (Wieland & Wallenburg, 2012Wieland, A., & Wallenburg, C. M. (2012). Dealing with supply chain risks: linking risk management practices and strategies to performance. International Journal of Physical Distribution & Logistics Management, 42(10), 887-905. http://dx.doi.org/10.1108/09600031211281411.
http://dx.doi.org/10.1108/09600031211281...
).

A robust supply chain is designed to maintain supply chain performance during periods of perturbation caused by unavoidable risks (Kouvelis et al., 2006Kouvelis, P., Chambers, C., & Wang, H. (2006). Supply chain management research and production and operations management: review, trends, and opportunities. Production and Operations Management, 15(3), 449-469. http://dx.doi.org/10.1111/j.1937-5956.2006.tb00257.x.
http://dx.doi.org/10.1111/j.1937-5956.20...
). This research argues that the SCRob capability can absorb any performance degradation caused by perturbations, which can make it unnecessary to generate or reconfigure SCR capability (Mackay et al., 2020Mackay, J., Munoz, A., & Pepper, M. (2020). Conceptualising redundancy and flexibility towards supply chain robustness and resilience. Journal of Risk Research, 23(12), 1541-1561. http://dx.doi.org/10.1080/13669877.2019.1694964.
http://dx.doi.org/10.1080/13669877.2019....
). Therefore, it is hypothesized that:

  • H4. SCRob capability has a direct positive effect on the AP.

2.4. Supply chain resilience capability and agility performance

Like robustness, resilience is also considered an adaptive capability (Walker et al., 2004Walker, B., Holling, C. S., Carpenter, S. R., & Kinzig, A. (2004). Resilience, adaptability and transformability in social–ecological systems. Ecology and Society, 9(2), 5. http://dx.doi.org/10.5751/ES-00650-090205.
http://dx.doi.org/10.5751/ES-00650-09020...
) that allows systems to detect and respond to perturbations (Erol et al., 2010Erol, O., Sauser, B. J., & Mansouri, M. (2010). A framework for investigation into extended enterprise resilience. Enterprise Information Systems, 4(2), 111-136. http://dx.doi.org/10.1080/17517570903474304.
http://dx.doi.org/10.1080/17517570903474...
). The concept of “resilience” is an emerging theme in the SCM literature. While there are many definitions of the concept, the essential attributes of resilience can be reduced to a capability to withstand the effect of a perturbation-to the point where the threshold toward the failure pool is not exceeded-and to recover within an acceptable time frame (Haimes, 2009Haimes, Y. Y. (2009). On the complex definition of risk: a systems-based approach. Risk Analysis, 29(12), 1647-1654. http://dx.doi.org/10.1111/j.1539-6924.2009.01310.x. PMid:19948003.
http://dx.doi.org/10.1111/j.1539-6924.20...
; Dubey et al., 2021Dubey, R., Gunasekaran, A., Childe, S. J., Wamba, S.F., Roubaud, D., & Foropon, C. (2021). Empirical investigation of data analytics capability and organizational flexibility as complements to supply chain resilience. International Journal of Production Research, 59(1), 110-128. http://dx.doi.org/10.1080/00207543.2019.1582820.
http://dx.doi.org/10.1080/00207543.2019....
) and within elastic limits (Rice & Caniato, 2003Rice, J. B., & Caniato, F. (2003). Building a secure and resilient supply network. Supply Chain Management Review, 7(5), 22-30.). Resilience has been refined in this research as an operational decision to ensure GSC recovery (Munoz & Dunbar, 2015Munoz, A., & Dunbar, M. (2015). On the quantification of operational supply chain resilience. International Journal of Production Research, 53(22), 6736-6751. http://dx.doi.org/10.1080/00207543.2015.1057296.
http://dx.doi.org/10.1080/00207543.2015....
). Indeed, resilience should be combined with strategic SCRM capability (Wieland & Wallenburg, 2013Wieland, A., & Wallenburg, C. M. (2013). The influence of relational competencies on supply chain resilience: a relational view. International Journal of Physical Distribution & Logistics Management, 43(4), 300-320. http://dx.doi.org/10.1108/IJPDLM-08-2012-0243.
http://dx.doi.org/10.1108/IJPDLM-08-2012...
; van der Vegt et al., 2015van der Vegt, G. S., Essens, P., Wahlström, M., & George, G. (2015). Managing risk and resilience. Academy of Management Journal, 58(4), 971-980. http://dx.doi.org/10.5465/amj.2015.4004.
http://dx.doi.org/10.5465/amj.2015.4004...
) as an operational means to address problems arising from poor risk management practices (Kamalahmadi & Parast, 2016Kamalahmadi, M., & Parast, M. M. (2016). A review of the literature on the principles of enterprise and supply chain resilience: major findings and directions for future research. International Journal of Production Economics, 171, 116-133. http://dx.doi.org/10.1016/j.ijpe.2015.10.023.
http://dx.doi.org/10.1016/j.ijpe.2015.10...
).

This research argues that resilience emerges when robustness is exceeded, and therefore any investment in the resilience capability of a highly robust GSC becomes wasteful. The decoupling point between “useful” and “useless” resiliency initiatives requires knowing the magnitude of a disruption and the corresponding robustness capability (Mackay et al., 2020Mackay, J., Munoz, A., & Pepper, M. (2020). Conceptualising redundancy and flexibility towards supply chain robustness and resilience. Journal of Risk Research, 23(12), 1541-1561. http://dx.doi.org/10.1080/13669877.2019.1694964.
http://dx.doi.org/10.1080/13669877.2019....
). Therefore, it is hypothesized that:

  • H5. SCR capability has a direct positive effect on the AP.

3. Research methodology

Initially, survey data were collected and then confirmatory factor analysis (CFA) was used to assess the validity and reliability of the measurement models corresponding to each construct in the research model. CFA, as a technique for examining relationships between proposed item measures and an associated latent construct (Kim & Mueller, 1978Kim, J. O., & Mueller, C. W. (1978). Factor analysis: statistical methods and practical issues (Vol. 14). Beverly Hills: Sage. http://dx.doi.org/10.4135/9781412984256.
http://dx.doi.org/10.4135/9781412984256...
), is an appropriate tool because the associations between proposed item measures and constructs have been specified. Since our data are from a sample and not a population, our results will not, therefore, prove causality but rather support the proposed hypotheses. Furthermore, unlike regression, which considers only a single dependent variable and an aggregate error term, SEM is useful for examining causal relationships and dealing with multiple dependent variables as well as the error terms of all dependent and independent variables in a structural model (Kline, 2011Kline, R. B. (2011). Principles and practice of structural equation modeling. New York: The Guilford Press.). Since this research aims to test multiple relationships between several constructs simultaneously, SEM seems to be an appropriate tool for analyzing our structural model after ensuring acceptable levels of validity and reliability of the measurement scales. Indeed, this section will discuss the method of data collection and sample constitution as well as the development of the measurement model.

3.1. Sample and data collection

The study used a survey to collect data from foreign firms operating in Morocco. Through a pilot test interview, pre-data was collected from three manufacturing firms located in industrial acceleration zones to ensure that the questions were understandable to the respondent without any uncertainty or confusion due to their native language. For the English and Spanish questionnaires, following Craig and Douglas's method (Craig & Douglas, 1999Craig, C. S., & Douglas, S. P. (1999). International marketing research. New York: Wiley.), one professional translator translated the original version of the questionnaire into French and another person then translated it back into English and Spanish. The two translators then agreed on a version of the questionnaire in three languages.

Using a database from the Ministry of Industry and Trade, an online survey was conducted in 2022 to test the hypotheses. The initial sample included informants involved in general management and business functions related to SCM in foreign manufacturing companies based in Morocco. After eliminating mailing errors, the sample contained 750 contacts. Only responses with less than 10% missing values were accepted. The EM algorithm (Dempster et al., 1977Dempster, A. P., Laird, N. M., & Rubin, D. B. (1977). Maximum likelihood from incomplete data via the EM algorithm. Journal of the Royal Statistical Society. Series B. Methodological, 39(1), 1-22. http://dx.doi.org/10.1111/j.2517-6161.1977.tb01600.x.
http://dx.doi.org/10.1111/j.2517-6161.19...
) was used for responses with 0.6% missing values. At the end of the survey period, 160 completed questionnaires were well received by respondents, representing a response rate of 21.3%. This is, in effect, a medium sample size (Kline, 2011Kline, R. B. (2011). Principles and practice of structural equation modeling. New York: The Guilford Press.) and a number of observations greater than the free model parameters as a condition for structural model identification (Fabrigar et al., 2010Fabrigar, L. R., Porter, R. D., & Norris, M. E. (2010). Some things you should know about structural equation modeling but never thought to ask. Journal of Consumer Psychology, 20(2), 221-225. http://dx.doi.org/10.1016/j.jcps.2010.03.003.
http://dx.doi.org/10.1016/j.jcps.2010.03...
; Hair Junior et al., 2010Hair Junior, J. F., William, C. B., Barry, J. B., & Rolph, E. A. (2010). Multivariate data analysis: international version. 7th ed. London: Pearson.; Kline, 2011Kline, R. B. (2011). Principles and practice of structural equation modeling. New York: The Guilford Press.). Table 1 categorizes the respondent firms by the product sector. Based on a procedure suggested by Armstrong & Overton (1977)Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail survey. Journal of Marketing Research, 14(3), 396-402. http://dx.doi.org/10.1177/002224377701400320.
http://dx.doi.org/10.1177/00222437770140...
regarding the likelihood of late response bias, the results of t-tests suggested no difference at the 0.05 level between early and late respondents, indicating a minimal risk of response bias. Harman's one-factor test was used to check common method bias.

Table 1
Respondents’ profile summary.

A principal component factor analysis was conducted on all the items in the study, resulting in five factors with eigenvalues above 1. As no single factor was apparent in the un-rotated factor structure, the common method variance problem was not a major issue.

3.2. Measurement model

The survey instrument used a seven-point Likert scale (1-strongly disagree or not at all and 7- Strongly agree or a very large extent). After thorough review of the extant literature on the field of SCRM, robustness, resilience, agility performance, the measurement items for the theoretical constructs in the conceptual model are adapted from prior studies. This approach allows for the development of formative and composite measures in the context of this study. Therefore, the measurement items can affect the construct with which they are affiliated and which they measure, just as each construct is reflected and represented by its measurement items (Bollen & Lennox, 1991Bollen, K., & Lennox, R. (1991). Conventional wisdom on measurement: a structural equation perspective. Psychological Bulletin, 110(2), 305-314. http://dx.doi.org/10.1037/0033-2909.110.2.305.
http://dx.doi.org/10.1037/0033-2909.110....
). The measurement items used in this study are presented in Table 2.

Table 2
Measures, reliability, and validity.

Four items from Donadoni et al. (2018)Donadoni, M., Caniato, F., & Cagliano, R. (2018). Linking product complexity, disruption and performance: the moderating role of supply chain resilience. Supply Chain Forum: An International Journal, 19(4), 300-310. http://dx.doi.org/10.1080/16258312.2018.1551039.
http://dx.doi.org/10.1080/16258312.2018....
and Yang et al. (2021)Yang, J., Xie, H., Yu, G., & Liu, M. (2021). Antecedents and consequences of supply chain risk management capabilities: an investigation in the post-coronavirus crisis. International Journal of Production Research, 59(5), 1573-1585. http://dx.doi.org/10.1080/00207543.2020.1856958.
http://dx.doi.org/10.1080/00207543.2020....
were adapted to measure SCRM reflecting a partner company's capability to prevent, detect, respond to, and restore supply chain risks. SCRob capability was measured by four items adapted from Asbjørnslett (2008)Asbjørnslett, B. E. (2008). Assessing the vulnerability of supply chains. In G.A. Zsidisin & B. Ritchie (Eds.), Supply chain risk: a handbook of assessment, management & performance (pp. 15-33). New York: Springer., Meepetchdee & Shah (2007)Meepetchdee, Y., & Shah, N. (2007). Logistical network design with robustness and complexity considerations. International Journal of Physical Distribution & Logistics Management, 37(3), 201-222. http://dx.doi.org/10.1108/09600030710742425.
http://dx.doi.org/10.1108/09600030710742...
and El Baz & Ruel (2021)El Baz, J., & Ruel, S. (2021). Can supply chain risk management practices mitigate the disruption impacts on supply chains’ resilience and robustness? Evidence from an empirical survey in a Covid-19 outbreak era. International Journal of Production Economics, 233, 107972. http://dx.doi.org/10.1016/j.ijpe.2020.107972. PMid:36567758.
http://dx.doi.org/10.1016/j.ijpe.2020.10...
. SCR capability consists of seven elements adapted from Soni et al. (2014)Soni, U., Jain, V., & Kumar, S. (2014). Measuring supply chain resilience using a deterministic modeling approach. Computers & Industrial Engineering, 74, 11-25. http://dx.doi.org/10.1016/j.cie.2014.04.019.
http://dx.doi.org/10.1016/j.cie.2014.04....
, Jain et al. (2017)Jain, V., Kumar, S., Soni, U., & Chandra, C. (2017). Supply chain resilience: model development and empirical analysis. International Journal of Production Research, 55(22), 6779-6800. http://dx.doi.org/10.1080/00207543.2017.1349947.
http://dx.doi.org/10.1080/00207543.2017....
, Brusset & Teller (2017)Brusset, X., & Teller, C. (2017). Supply chain capabilities, risks, and resilience. International Journal of Production Economics, 184, 59-68. http://dx.doi.org/10.1016/j.ijpe.2016.09.008.
http://dx.doi.org/10.1016/j.ijpe.2016.09...
, and Um & Han (2021)Um, J., & Han, N. (2021). Understanding the relationships between global supply chain risk and supply chain resilience: the role of mitigating strategies. Supply Chain Management, 26(2), 240-255. http://dx.doi.org/10.1108/SCM-06-2020-0248.
http://dx.doi.org/10.1108/SCM-06-2020-02...
. AP is operationalized by four items adapted from Swafford et al. (2008)Swafford, P. M., Ghosh, S., & Murthy, N. (2008). Achieving supply chain agility through IT integration and flexibility. International Journal of Production Economics, 116(2), 288-297. http://dx.doi.org/10.1016/j.ijpe.2008.09.002.
http://dx.doi.org/10.1016/j.ijpe.2008.09...
reflecting the speed at which a firm's supply chain can be responsive to customer expectations.

4. Data analysis and results

4.1. Reliability and validity

This research conducted CFA to determine composite measure reliability (CR), as well as convergent and discriminant validity. The study used CFA because it has an a priori theory of the relationship between measurement items and their constructs, which allows the SEM to be used as an approach to test both the model and the hypotheses. SEM facilitates examination of the overall causal fit of a holistic model (Liao, 2001Liao, T. W. (2001). Classification and coding approach to part family information under a fuzzy environment. Fussy Sets System, 122(3), 425-441. http://dx.doi.org/10.1016/S0165-0114(00)00033-6.
http://dx.doi.org/10.1016/S0165-0114(00)...
) as well as mediation effects. All items with a saturation above 0.5 were used from the list of dependent and independent variables for content validity. Table 2 reports the factor loadings, CR and average variance extracted (AVE). The measurement model offered an acceptable fit to the data (x2/df = 221,934/140 = 1.585, GFI = 0.879, SRMR = 0.066, RMSEA = 0.061, CFI = 0.958). CR showed acceptable internal consistency (CRs > 0.852) while convergent validity was assured, as all the loadings were similar to or greater than 0.5, with acceptable AVE values (> 0.595).

All the constructs fulfill Fornell & Larcker (1981)Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. http://dx.doi.org/10.1177/002224378101800104.
http://dx.doi.org/10.1177/00222437810180...
criterion as the square roots of AVEs for particular constructs have higher values than the respective other constructs. Therefore, the study constructs have validated Fornell and Larcker criterion for discriminant validity (Table 3).

Table 3
Inter-construct correlation estimates and related AVEs.

4.2. Path analyses

Path analysis is the advanced method of multiple regression analysis. Its implications differ from ordinary least squares analysis. In multiple regression analysis, the number of dependent variables is limited to one, whereas in SEM path analysis, the number of dependent, moderator and mediator variables is not limited. Therefore, SEM path analysis is more sophisticated and has advanced methodological rigor (Fornell & Bookstein, 1982Fornell, C., & Bookstein, F. L. (1982). Two structural equation models: LISREL and PLS applied to consumer exit-voice theory. Journal of Marketing Research, 19(4), 440-452. http://dx.doi.org/10.1177/002224378201900406.
http://dx.doi.org/10.1177/00222437820190...
; Wetzels et al., 2009Wetzels, M., Odekerken-Schroder, G., & Van Oppen, C. (2009). Using PLS path modeling for assessing hierarchical construct models: guidelines and empirical illustration. Management Information Systems Quarterly, 33(1), 177-195. http://dx.doi.org/10.2307/20650284.
http://dx.doi.org/10.2307/20650284...
; Wong, 2013Wong, K. K. K. (2013). Partial least squares structural equation modeling (PLS-SEM) techniques using SmartPLS. Marketing Bulletin, 24(1), 1-32.). The results related to direct and indirect effects are summarized in Table 4 and Figure 2.

Table 4
Results of the path analysis and hypothesis testing.
Figure 2
Research model results.

Based on the direct effect of path analysis, it was found that SCRM capability (0.756, p < 0.001) has a significant positive relationship with SCRob capability. SCRM capability (0.527, p < 0.001) has a positive and statistically significant relationship with SCR capability. SCR capability (0.171, p < 0.10) has a positive and statistically significant influence on AP. However, SCRob capability (-0.045, p > 0.10) has a negative but directly non-significant relationship with AP. Regarding indirect effects, the effect of SCRM capability on AP was mediated by SCR capability. Therefore, it has (0.056, p < 0.10) a positive and statistically significant indirect relationship with AP.

5. Discussion, implications and conclusion

5.1. Major findings

In support of dynamic capability theory, this study examines how dynamic SCRM capability directly affects operational capabilities, specifically SCRob and SCR, and indirectly affects AP. As such, the main results show that SCRM capability improves, in order of importance, SCRob capability and SCR capability (Direct effects). However, SCRM capability does not directly improve AP, but rather through the exclusive mediation of SCR capability in an environment marked by perturbations in GSCs (Indirect effect).

Furthermore, it is clear from the standardized direct effects obtained that the SCRM capability is strongly correlated with the proactive capability of SCRob relative to its correlation with the reactive capability of SCR during periods of disruptions caused by unavoidable risks. These results argue that SCR emerges when SCRob is exceeded, and therefore investment in these disruptions management capabilities should be rationalized in this order of priority.

By virtue of the results of this study, it is important to note that the SCRob capability can absorb any degradation of the AP caused by perturbations without contributing to its improvement, justifying the lack of a significant effect of this capability on the AP. Indeed, it can be inferred that SCRob is a stabilizing capability for AP, however, SCR is an enhancing capability for AP during periods of GSC perturbations due to uncontrollable events.

5.2. Theoretical and managerial implications

Certainly, there are many implications that can be advanced to fill in the gaps in the literature and provide appropriate guidance for addressing GSC challenges. In particular, the results appear to have comprehensive implications for operations and supply chain practitioners.

First, these results offer guidance on the mechanisms by which supply chain capabilities interact together to contribute to operations continuity and AP stabilization and improvement during periods of unavoidable risks, high vulnerabilities, and GSC disruptions.

Second, the results of this study revealed the importance of a demarcation between risk and vulnerability management and disruption management as well as the mitigation scope of the different supply chain capabilities addressed in this study. Indeed, the SCRM, SCRob and SCR capabilities are considered complementary and inseparable, depending on the nature of the risks and the extent of the disruptions.

Third, the investment in capabilities dedicated to the management of risks, vulnerabilities and disruptions must be progressively implemented in SCRM, SCRob and SCR in order to rationalize the financial costs involved.

5.3. Limitations and future directions

The study has several limitations. First, it did not examine the impact of effective risk, vulnerability, and disruption mitigation capabilities on financial performance alongside agility performance to inform managers about the trade-off between financial cost and agility gain. Second, for the sake of generalization and simplicity, the data was consolidated for all manufacturing activities; however, the results may differ by industry type. Third, the mechanisms by which the capabilities to manage risks, vulnerabilities and disruptions in service supply chains deserve to be studied in a separate research in the future. Fourth, risk, vulnerability and disruption management capabilities should be linked to big data analytics and artificial intelligence, which can be explored in future research. Finally, incorporating other dynamic capabilities and resources related to GSC risks and disruptions management would make the research model more comprehensive and reflective of an integrated vision for researchers and practitioners.

  • How to cite this article: Barhmi, A. (2023). Risk management, robustness and resilience: mechanisms for stabilizing and improving agility performance. Production, 33, e20220119. https://doi.org/10.1590/0103-6513.20220119

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Publication Dates

  • Publication in this collection
    14 Apr 2023
  • Date of issue
    2023

History

  • Received
    19 Nov 2022
  • Accepted
    07 Mar 2023
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