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Projeto de um sistema de garantia de qualidade para empresa do setor têxtil

A basic project for a quality control for a medium-size textile industry is shown here. Both the development and implantation of the system are also discussed. The systems approach, and the Checkland's methodology (1) in particular, is used to analyze the development of an organized structure which will be responsible for the quality assurance of the product and services offered by the industry. In this article, we want not only to show a pratical application of a system theoretical methodology but also to present feasible options to select strategies for the quality system organization in industrial companies.

quality control; system; structure; implantation


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