ABSTRACT
In this experience report as a therapist in a governmental program on the outskirts of the city of São Paulo, the goal was to understand, focusing on the socionomic methodology, how technicians and users of assistance service managed their day-to-day challenges in the community context. Two socio-dynamics were identified in the observed roles: the first one, named Victimized Bond System (VBS), assumes that most of the responsibility of the events belongs to third parties, involving expectation, guilt, scapegoating and consequent social exclusion; and the so-called Citizen Bond System (CBS), which attributes co-responsibility, involving dialogue and negotiation in search of viable solutions and generating social inclusion. VBS was proved less efficient in overcoming challenges and the socionomic intervention facilitated a transition from VBS to CBS.
KEYBOARDS
Socionomy; Victimization; Citizenship; Social inclusion; Social exclusion
Thumbnail
