A COMPREHENSIVE DEEP LEARNING ALGORITHM TO UNDERSTAND THE ROLE OF SOCIAL MEDIA IN CONSUMER PERCEPTION OF GREEN CONSUMPTION

Un algoritmo de aprendizaje profundo comprensivo para comprender el papel de las redes sociales en la percepción del consumidor hacia el consumo verde

ABSTRACT

This research proposes a comprehensive deep-learning algorithm to understand the role of social media in consumer perception of green consumption. After the COVID-19 pandemic, society has shown increased focus on the relationship between people and nature. Achieving sustainable development goals requires promoting green consumption, which necessitates understanding and influencing public attitudes toward sustainability. While previous studies have explored green consumption using behavioral models and surveys, they often overlook the perspective of social media. This study uses deep learning techniques to analyze social media data, including text and video content, to gain insights into consumer behavior and preferences. The study entails collecting data from X (former Twitter) and YouTube, developing deep learning algorithms for text classification, and creating a visualization and reporting system. More specifically, this study aims to analyze the impact of social media information sharing on society’s green purchasing intentions and proposes advanced architectures for text mining specifically the LDA method. This study highlights the valuable insights from analyzing social media discourse on green consumption. Trends, emotional attitudes, and engagement were examined using text mining and sentiment analysis. The study reveals platform-specific differences in sentiment and identifies influential keywords and phrases. The analysis also uncovers emotional responses and key factors associated with the discourse on green consumption. The findings can inform future strategies for promoting sustainable consumption. The study concludes by emphasizing the importance of further research to explore the discrepancies between platforms and harness the implications of these findings for sustainable consumption strategies.

Keywords:
deep learning; social media; sustainability; green consumption; sustainable development goals