The article analyzes how executives of the biggest Brazilian companies have been dealing with the flexible workforce, comparing the management of core personnel versus outsourced personnel. The quantitative research done with 513 presidents, directors and top executives of 179 companies shows an evolution in people management practices in general, although there has been a widening gap in the treatment outsourced workers receive. This gap can be observed in relevant aspects such as financial rewards for goals achieved, commitment to results, autonomy and sharing of learning experiences. While this research shows a growing tendency towards hiring outsourced personnel, the conclusion is that the large Brazilian companies are not yet prepared to manage personnel with multiple contracts.
Outsourcing; managing outsourcing people; flexible workforce; people management; flexible organization
