The paper examines the moderating effect that the technological intensity of the environment in which the firm operates exerts in the High Performance Work Systems (HPWS) - firm's operational performance relationship. We study this potential moderating effect in a sample of 593 Spanish manufacturing firms divided in two sub-samples of high (n1=301) and low (n2=292) technology firms. The results show that HPWS (positively) influence firm operational performance in the case of high-tech firms, while no effect is observed for low-tech firms.
Technological intensity; human resources; operational performance