Understand how bed management is performed in the hospital. |
1.1 How is the process of managing beds done in the hospital? 1.2 Is there a responsible area? (Kerpedzhiev et al., 2019Kerpedzhiev, G., Manner-Romberg, T., Meindl, O., & Regal, C. (2019). Towards a maturity model: Bed management capabilities in hospitals. Proceedings of the European Conference on Information Systems (ECIS2019), Stockholm-Uppsala, Sweden, 27.; Baru et al., 2015Baru, R. A., Cudney, E. A., Guardiola, I. G., Warner, D. L., & Phillips, R. E. (2015, January). Systematic review of operations research and simulation methods for bed management. Proceedings of the IIE Annual Conference and Expo 2015, Nashville, USA.). 1.3 How is the interface done of the Housekeeping (Cleaning) and Maintenance area with the bed management area for a bed to become open for use? (Raffa et al., 2017Raffa, C., Malik, A. M., & Pinochet, L. H. C. (2017). A tecnologia da informação no apoio à gestão de leitos: Um estudo multicaso em hospitais privados. Revista Administração em Diálogo, 19(3), 1-23. https://doi.org/10.23925/2178-0080.2017v19i3.31356 https://doi.org/10.23925/2178-0080.2017v...
; Cameron et al., 2015Cameron, A., Rodgers, K., Ireland, A., Jamdar, R., & McKay, G. A. (2015). A simple tool to predict admission at the time of triage. Emergency Medicine Journal, 32(3), 174-179. https://doi.org/10.1136/emermed-2013-203200 https://doi.org/10.1136/emermed-2013-203...
). 1.4 How is the process of requesting beds done by the Emergency Care Center, Surgical Center (elective and emergency surgeries), Clinical Hospitalization, and Internal Transfers? (Barado et al., 2012Barado, J., Esparza, L., & Ochoa, S. (2012). A mathematical model for simulating daily bed occupancy in an intensive care unit. Critical Care Medicine, 40(4), 1098-1104. https://doi.org/10.1097/CCM.0b013e3182374828 https://doi.org/10.1097/CCM.0b013e318237...
; Cameron et al., 2015Cameron, A., Rodgers, K., Ireland, A., Jamdar, R., & McKay, G. A. (2015). A simple tool to predict admission at the time of triage. Emergency Medicine Journal, 32(3), 174-179. https://doi.org/10.1136/emermed-2013-203200 https://doi.org/10.1136/emermed-2013-203...
; Raffa et al., 2017). 1.5 What indicators do you monitor regarding the bed management process? (average length of stay, occupancy rate, replacement interval, bed rotation, mean time of bed availability after medical discharge?) (Raffa et al., 2017Raffa, C., Malik, A. M., & Pinochet, L. H. C. (2017). A tecnologia da informação no apoio à gestão de leitos: Um estudo multicaso em hospitais privados. Revista Administração em Diálogo, 19(3), 1-23. https://doi.org/10.23925/2178-0080.2017v19i3.31356 https://doi.org/10.23925/2178-0080.2017v...
; Rocha et al., 2018Rocha, H. A. L., Santos, A. K. L. C., Alcântara, A. C. C., Lima, C. S. S. C., Rocha, S. G. O., Cardoso, R. M., & Cremonin, J. R. (2018). Bed management team with Kanban web-based application. International Journal for Quality in Health Care, 30(9), 708-714. https://doi.org/10.1093/intqhc/mzy108 https://doi.org/10.1093/intqhc/mzy108...
). |
Understand if DT has been applied to assist in the bed management flow. |
2.1 What management tools do you use for bed management? (Barado et al., 2012Barado, J., Esparza, L., & Ochoa, S. (2012). A mathematical model for simulating daily bed occupancy in an intensive care unit. Critical Care Medicine, 40(4), 1098-1104. https://doi.org/10.1097/CCM.0b013e3182374828 https://doi.org/10.1097/CCM.0b013e318237...
; Landa et al., 2018Landa, P., Sonnessa, M., Tànfani, E., & Testi, A. (2018). Multiobjective bed management considering emergency and elective patient flows. International Transactions in Operational Research, 25(1), 91-110. https://doi.org/10.1111/itor.12360 https://doi.org/10.1111/itor.12360...
; Dai & Shi, 2019). 2.2 Do you use real-time data? (Barado et al., 2012Barado, J., Esparza, L., & Ochoa, S. (2012). A mathematical model for simulating daily bed occupancy in an intensive care unit. Critical Care Medicine, 40(4), 1098-1104. https://doi.org/10.1097/CCM.0b013e3182374828 https://doi.org/10.1097/CCM.0b013e318237...
; Landa et al., 2018; Rocha et al., 2018Rocha, H. A. L., Santos, A. K. L. C., Alcântara, A. C. C., Lima, C. S. S. C., Rocha, S. G. O., Cardoso, R. M., & Cremonin, J. R. (2018). Bed management team with Kanban web-based application. International Journal for Quality in Health Care, 30(9), 708-714. https://doi.org/10.1093/intqhc/mzy108 https://doi.org/10.1093/intqhc/mzy108...
; Abedian et al., 2018Abedian, S., Bitaraf, E., & Askari, M. (2018). Advantages of a web-based real-time bed-management system for hospital admission monitoring in Iran. In A. Ugon, D. Karlsson, G. O. Klein, & A. Moen (Eds.), Studies in Health Technology and Informatics (pp. 536-540). IOS Press. https://doi.org/10.3233/978-1-61499-852-5-536 https://doi.org/10.3233/978-1-61499-852-...
; Dai & Shi, 2019). 2.3 Do you consider the tools to be appropriate? Why? (Do they meet the needs of requests for a bed from Emergency Care, Surgical Center, elective hospitalization, internal transfers?) |