The study being maintained in the model of theory of the competencies management has the objective to explore, describe and change the system of how activities are being developed in a small consulting business. Being oriented by authors who have proposed the operation of the concept of competencies in organizations, a frame was built for the reference of the cells of organization in a way that it would be transparent and consistent with management. The frames are composed as the basis of the strategy and objectives desired by the organization. Not only this proposal aims to explore and describe, but also to change, the study used as the basis a action research. The search process and the results have shown, at first, that the structure of a company by its competencies creates some initial conflicts, mainly because the change is so radical and the particularities of the concept. Once the concept is internalized by the components in the organization, the problems decrease and the implementation happens.
Structure; Competencies; Small business; Change; Learning
