This article presents a literature review on the models of the new public management and the interactive governance and it provides a reading on the transformations of public administration in the Mozambican State, implemented through the administrative reform, which took place in 2001. It shows the existence of a positive trend towards the creation of new practices aimed at effectiveness, interaction, and public participation in the process for preparing and implementing public policies. However, it also highlights some structural and functional limitations posed by the model adopted, regarding the goals of effectiveness and the achievement of results and participatory processes. It points out that the objectives of creating a new public service, modernized and interactive, require the establishment of horizontal and vertical connections that extend and improve, indeed, the participation of new actors to solve community problems.
public management; administrative reform; interactive governance
