Web-based corporate training has become more frequent as companies continuously need to train their employees under budgetary constraints. However, most companies do not know which are the key factors for these endeavors' success. This article investigates some critical success factors associated with these digital enterprises, using the multiple case study method is used, whereby two cases with opposite outcomes - a success and a failure - are analyzed. Comparing these two cases developed within a large multinational company by using quantitative data analysis based on bi and multivariate linear regressions, as well as comparison of averages, and vis-à-vis the theoretical framework adopted to assess web-based trainings, the study concludes that "goal orientation", "student motivation", and "metacognitive support" are three critical factors in corporate web-based training.
web-based corporate training; e-learning; web-based instruction; distance learning
