Theoretical and methodological approaches for analyzing street-level bureaucracy

Abstract:

The purpose of this paper is to present theoretical-methodological strategies for the study of street-level bureaucracy. Starting with a literature review, we present the different generations of research on public policy implementation, the role of bureaucracy as an actor in the implementation process, the place of street-level bureaucrats in policy implementation, and bureaucratic discretion as a category of analysis. Finally, we propose a set of theoretical-methodological research strategies for analyzing the role of street-level bureaucrats in policy implementation.

Keywords:
implementation of public policies; street-level bureaucracy; discretion; theoretical-methodological strategies