ABSTRACT
Introduction:
Medical literature abounds with metrics to assess the quality of residency programs, yet evaluative tools predominantly focus on the dimensions relevant to residents and preceptors. This overlooks a wide range of stakeholders, whose perspectives are essential for a holistic understanding of program quality. Given this context, this review aimed to map key stakeholders in medical residency, identify and categorize the most prevalent quality assessment metrics found in the literature, and analyze their relevance in relation to the stakeholders’ perspectives.
Method:
Initially, a scoping review of the literature was conducted to identify and categorize stakeholders, as well as to map quality metrics. This was followed by a Delphi panel to assess the relevance of these metrics in relation to the perspectives of the identified stakeholders.
Results:
Fourteen stakeholders were mapped, and seventeen metrics were identified, subsequently divided into four main categories. The metrics “Adaptability” and “Well-being” stood out, being unanimously recognized by all stakeholders as “Favorable” or “Highly Favorable”. Conversely, “Self-assessment” and “Patient Satisfaction” elicited more cautious or negative evaluations. Panelists emphasized that “no single metric can provide an accurate assessment of the quality of a medical residency program on its own”.
Conclusion:
By mapping the stakeholders of medical residency, as well as identifying, categorizing, and analyzing the most prevalent quality assessment metrics, this study broadened the debate on the complexity of perspectives surrounding medical education. The diversity of actors observed justifies distinct evaluations across the various dimensions of quality, reinforcing the conclusion that isolated metrics cannot fully capture the program quality. In practice, the findings underscore the importance of implementing quality assessment frameworks that are balanced and aligned with the expectations and needs of the main stakeholders.
Keywords:
Evaluation Study; Educational Measurement; Medical Residency; Indicators; Stakeholders Participation
Thumbnail
