Basic Functions of Mobile Devices |
Turning on and off the mobile device |
4.6 |
5 |
±1.08 |
5 |
5 |
Charging the mobile device when the battery is low. |
4.9 |
5 |
±0.71 |
5 |
5 |
Navigating through menus using the touchscreen display |
4.1 |
5 |
±1.44 |
4 |
5 |
Using the on-screen keyboard for typing |
4.7 |
5 |
±0.52 |
5 |
5 |
Copying and pasting texts using touchscreen input |
3.9 |
4 |
±1.24 |
3 |
5 |
Adjusting the volume of the mobile device |
4.7 |
5 |
±0.58 |
5 |
5 |
Adjusting the screen brightness |
4.5 |
5 |
±1.08 |
4 |
5 |
Adjusting the text size (font/letter) |
3.8 |
4 |
±1.30 |
3 |
5 |
Connecting to a Wi-Fi network |
4.4 |
5 |
±0.94 |
4 |
5 |
Subscale average: |
4.4 |
|
|
|
|
|
Questions |
Mean |
Median |
Standard Deviation |
Q1 |
Q3 |
Communication |
Opening emails |
4.6 |
5 |
±0.88 |
4 |
5 |
Sending emails |
4.3 |
5 |
±0.94 |
4 |
5 |
Sending the same email to multiple people simultaneously |
3.3 |
4 |
±1.65 |
1 |
5 |
Storing email addresses in an agenda or contact list |
2.8 |
3 |
±1.55 |
1 |
4 |
Viewing images sent via email |
3.9 |
4 |
±1.13 |
3 |
5 |
Sending images via email |
3.3 |
4 |
±1.65 |
1 |
5 |
Posting messages on social media platforms (e.g., Facebook, Twitter, Instagram) |
3.4 |
4 |
±1.46 |
3 |
5 |
Using instant messaging applications (e.g., WhatsApp, Messenger, text message, Telegram) |
4.3 |
5 |
±1.05 |
4 |
5 |
Making video calls (e.g., Skype, FaceTime, Google Meet, Zoom, WhatsApp video call) |
4.1 |
4 |
±0.96 |
4 |
5 |
Subscale average: |
3.8 |
|
|
|
|
|
Questions |
Mean |
Median |
Standard Deviation |
Q1 |
Q3 |
Data and File Storage. |
Transferring files (e.g., music, images, documents) from my mobile device to my computer |
2.3 |
2 |
±1.47 |
1 |
4 |
Transferring files (e.g., music, images, documents) from my computer to my mobile device |
2.4 |
2 |
±1.52 |
1 |
4 |
Storing information in a way that allows me to access my files from anywhere - cloud (e.g., Google Drive, Microsoft OneDrive, Dropbox) |
2.3 |
2 |
±1.40 |
1 |
3 |
Subscale average: |
2.4 |
|
|
|
|
|
Questions |
Mean |
Median |
Standard Deviation |
Q1 |
Q3 |
Internet |
Using search engines (e.g., Google, Bing) |
3.8 |
4 |
±1.28 |
3 |
5 |
Searching for information on local community services on the internet |
3.6 |
4 |
±1.43 |
3 |
5 |
Searching for information on my hobbies and interests on the internet |
3.7 |
4 |
±1.49 |
3 |
5 |
Searching for health-related information on the internet |
4.3 |
4 |
±0.92 |
4 |
5 |
Reading news online |
4.4 |
5 |
±0.72 |
4 |
5 |
Shopping online |
3.0 |
3 |
±1.50 |
2 |
4 |
Bookmarking websites to find them again (saving as favorites) |
2.8 |
4 |
±1.60 |
1 |
4 |
Saving texts and images I find on the internet |
3.3 |
4 |
±1.41 |
3 |
4 |
Subscale average: |
3.6 |
|
|
|
|
|
Questions |
Mean |
Median |
Standard Deviation |
Q1 |
Q3 |
Calendar |
Inserting events and appointments into the calendar |
2.3 |
1 |
±1.49 |
1 |
4 |
Checking the date and time of past and future appointments |
2.1 |
1 |
±1.38 |
1 |
3 |
Setting up alerts to remind me of events and appointments |
2.5 |
3 |
±1.57 |
1 |
4 |
Subscale average: |
2.3 |
|
|
|
|
|
Questions |
Mean |
Median |
Standard Deviation |
Q1 |
Q3 |
Entertainment |
Using the online "store" of the mobile device to find games and other forms of entertainment (e.g.; using the Apple App Store or Google Play Store) |
3.1 |
4 |
±1.61 |
1 |
4 |
Watching movies and videos |
4.2 |
4 |
±1.08 |
4 |
5 |
Listening to music |
3.4 |
4 |
±1.54 |
3 |
5 |
Reading a book |
2.7 |
3 |
±1.71 |
1 |
4 |
Taking photos and recording videos |
4.2 |
4 |
±0.97 |
4 |
5 |
Subscale average: |
3.5 |
|
|
|
|
|
Questions |
Mean |
Median |
Standard Deviation |
Q1 |
Q3 |
Privacy |
Setting up a password to lock/unlock the mobile device |
3.4 |
4 |
±1.56 |
2 |
5 |
Deleting images and videos stored on the mobile device |
4.2 |
4 |
±0.99 |
4 |
5 |
Erasing all browsing history and temporary files |
3.2 |
4 |
±1.64 |
1 |
5 |
Restoring the mobile device to factory settings. wiping all account information |
1.8 |
1 |
±1.30 |
1 |
3 |
Subscale average: |
3.1 |
|
|
|
|
|
Questions |
Mean |
Median |
Standard Deviation |
Q1 |
Q3 |
Troubleshooting and Software Management |
Restarting the mobile device when it is frozen or not functioning properly |
3.5 |
4 |
±1.41 |
3 |
5 |
Updating games and other applications |
2.9 |
4 |
±1.63 |
1 |
4 |
Closing games and other applications |
3.4 |
4 |
±1.58 |
3 |
5 |
Deleting games and other applications |
3.4 |
4 |
±1.62 |
2 |
5 |
Updating the operating system of the device |
2.7 |
3 |
±1.60 |
1 |
4 |
Subscale average: |
3.1 |
|
|
|
|