Information management capability |
Access to information |
1) How does access to information about the internal and external environment occur? |
Information architecture |
2) How is it possible to map information to respond to business needs and directions? |
Information outspread |
3) How does the information outspread to employees, customers, and suppliers occur? |
Infrastructure |
4) How are adjustments in the systems and hardware done in order to meet business needs and directions? |
Integration Capability |
5) How does IT integration capability (access, information input, operations, and sharing) help information management capability (information access, infrastructure, outspreading, and architecture)? |
Integration capability |
Access |
6) How does the company integrate data about internal and external processes? |
Operations |
7) How do information exchange operations take place between different data? |
Input |
8) How can the same data be recovered through different applications in the company? |
Sharing |
9) How and with whom (internal and external) does the company share its data? |
IMC |
10) How does information management (information access, infrastructure, outspreading, and architecture) help IT integration capability (information access, input, operations, and sharing) in the company? |
Flexibility |
Robustness |
11) How does the company adapt, based on information, to unexpected changes in the environment? |
Versatility |
12) How does the company adapt, based on information, to expected changes in the environment? |
Responsivity |
13) How fast can the company respond, based on information, to changes in the environment? |
IMC |
14) How does information management capability (information access, outspread, and architecture) help company flexibility (robustness, versatility, and responsivity)? |
IT integration capability |
15) How does integration capability (information access, outspread, and architecture) improve company flexibility (robustness, versatility, and responsivity)? |
Reconfiguration Capability |
Adapt to new suppliers |
16) How does the company, based on information, reconfigure resources in the supply chain in order to adapt to new suppliers? |
Resource recombination |
17) How does the company, based on information, combine existing resources to meet changes in the environment? |
Market compatibility |
18) How are standards applied by company employees accepted by the market? |
Re-use |
19) How does the company, based on information, re-use resources to better meet market needs? |
IMC |
20) How does information management capability (information access, infrastructure, outspread, and architecture) help the reconfiguration capability of company resources (adaptation to new suppliers, resource combination, market compatibility, and resource re-use)? |
IT integration capability |
21) How does IT integration capability (information access, input, operations, and sharing) improve the company’s resource reconfiguration capability (adaptation to new suppliers, resource combination, market compatibility, and resource re-use)? |
Agility |
Perception |
22) How do mechanisms to monitor client trends and changes in competitors’ actions work? |
Anticipation |
23) How does the company follow changes in the business environment? |
Adaptation |
24) How does the elaboration of a new strategic action in response to changes in the business environment work? |
Response |
25) How does the company respond to changes in the business environment? |
IMC |
26) How does information management capability (information access, infrastructure, outspread, and architecture) improve company agility (perception, anticipation, adaptation, and response)? |
IT integration capability |
27) How does IT integration capability (information access, infrastructure, outspread, and architecture) improve company agility (perception, anticipation, adaptation, and response)? |
Flexibility |
28) How does company flexibility (robustness, versatility, and responsivity) improve company agility (perception, anticipation, adaptation, and response)? |
Reconfiguration capability |
29) How does reconfiguration capability (adaptation to new suppliers, resource combination, market compatibility, and resource re-use) of company resources improve company agility (perception, anticipation, adaptation, and response)? |
Sustainable Competitive Advantage |
Value |
30) How does the information management capability (information access, infrastructure, distribution, and architecture) add value to the company? |
31) How does the capability to perceive and respond (perception, anticipation, adaptation, and response) to changes in the environment add value to the company? |
Heterogeneity |
32) How is it possible to identify differences in the performance of information management strategies implemented between competitors? |
33) How can the capability to perceive and respond (perception, anticipation, adaptation, and response) to changes in the environment help the company to become different from its competitors? |
Immobility |
34) How can the same information management resources be acquired by the competitors? |
35) How can the information management strategy be copied by the competitors? |
36) How can the capability to perceive and respond (perception, anticipation, adaptation, and response) to changes in the environment impair the acquisition of the company’s strategic resources? |