Abstract
Purpose
The purpose of this study was to examine the antecedents that influence SME managers’ intentions to engage in corporate social responsibility (CSR) and whether these intentions translate into actual CSR engagement behaviour.
Theoretical framework
This study used the Theory of Planned Behaviour to examine the influence of SME managers’ attitudes, subjective norms and perceived behavioural control on their intention to engage in CSR activities. Trait Theory and Expected Utility Theory were also used to explain the influence of risk orientation and participative leadership style on their attitudes towards CSR.
Design/methodology/approach
Primary data were collected using questionnaires. The data, which consisted of 301 respondents, were analysed using PLS-SEM.
Findings
Risk orientation and participative leadership style had a significant influence on the managers’ attitudes. Attitudes, subjective norms and perceived behavioural control were also found to have a significant effect on their intention to engage in CSR, which subsequently influenced their actual CSR behaviour.
Practical & social implications of research
For policy makers, this study provides a reference for encouraging CSR engagement among SMEs. For managers and owners of SMEs, it identifies the antecedents that are important for a positive attitude towards CSR engagement.
Originality/value
The findings enrich the literature on risk orientation and participative leadership, which are important antecedents of managers’ CSR attitudes. The findings also support the applicability of the Theory of Planned Behaviour in the area of CSR engagement in the context of SMEs.
Keywords:
Corporate social responsibility; SMEs; participative leadership; risk orientation
1 Introduction
Small and medium-sized enterprises (SMEs) play a crucial role in the development of developing nations due to their significant contributions to job creation and economic growth (Zou et al., 2021Zou, Z., Liu, Y., Ahmad, N., Sial, M. S., Badulescu, A., Zia-Ud-Din, M., & Badulescu, D. (2021). What prompts small and medium enterprises to implement CSR? A qualitative insight from an emerging economy. Sustainability, 13(2), 952. http://dx.doi.org/10.3390/su13020952.
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). Additionally, with more than 90 per cent of companies worldwide being SMEs, which provide between 50 and 60 per cent of global employment, they serve as a vital component in the implementation of corporate social responsibility (CSR). While most studies on CSR have focused on larger enterprises (Youssef et al., 2018Youssef, K., Leicht, T., Pellicelli, M., & Kitchen, P. J. (2018). The importance of corporate social responsibility (CSR) for branding and business success in small and medium-sized enterprises (SME) in a business-to-distributor (B2D) context. Journal of Strategic Marketing, 26(8), 723-739. http://dx.doi.org/10.1080/0965254X.2017.1384038.
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), it is essential to recognize the importance of CSR engagement in SMEs. In fact, CSR should be a top priority for SMEs, given that their major customers are increasingly demanding ethical standards of behaviour from their suppliers, thereby exerting pressure on smaller businesses to act responsibly. Moreover, research conducted on large companies suggests that CSR can be a strategic tool to enhance a firm’s competitiveness (Sadou et al., 2017Sadou, A., Alom, F., & Laluddin, H. (2017). Corporate social responsibility disclosures in Malaysia: Evidence from large companies. Social Responsibility Journal, 13(1), 177-202. http://dx.doi.org/10.1108/SRJ-06-2016-0104.
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). Although literature findings indicate a lack of CSR engagement among SMEs (Aras-Beger & Taşkın, 2021Aras-Beger, G., & Taşkın, F. D. (2021). Corporate Social Responsibility (CSR) in Multinational Companies (MNCs), Small-to-Medium Enterprises (SMEs), and small businesses. In D. Crowther & S. Seifi (Eds.), The Palgrave handbook of corporate social responsibility (pp. 791-815). Palgrave Macmillan. http://dx.doi.org/10.1007/978-3-030-42465-7_69.
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), applying CSR in small firms can lead to positive outcomes such as improved organizational culture, employee attraction and retention, enhanced firm image and reputation, customer loyalty, and stakeholder satisfaction (Pastrana & Sriramesh, 2014Pastrana, N. A., & Sriramesh, K. (2014). Corporate social responsibility: Perceptions and practices among SMEs in Colombia. Public Relations Review, 40(1), 14-24. http://dx.doi.org/10.1016/j.pubrev.2013.10.002.
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). Therefore, there is a need to pay more attention to understanding the specificities and contributions of SMEs in relation to CSR (Saveanu et al., 2021Saveanu, T., Badulescu, D., Saveanu, S., Abrudan, M. M., & Badulescu, A. (2021). The role of owner-managers in shaping CSR activity of Romanian SMEs. Sustainability, 13(20), 11546. http://dx.doi.org/10.3390/su132011546.
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).
Most studies in the field of CSR have focused on large companies rather than SMEs (Saveanu et al., 2021Saveanu, T., Badulescu, D., Saveanu, S., Abrudan, M. M., & Badulescu, A. (2021). The role of owner-managers in shaping CSR activity of Romanian SMEs. Sustainability, 13(20), 11546. http://dx.doi.org/10.3390/su132011546.
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), mainly due to the availability of greater resources, visibility and cases of irresponsible behaviour often associated with large multinational companies. Previous studies have not examined SME managers’ intentions to engage in CSR activities and whether such intentions translate into actual engagement in CSR activities. This is particularly the case for SMEs in developing countries due to the limited availability of published data on this group of businesses (Jamali et al., 2017Jamali, D., Lund-Thomsen, P., & Jeppesen, S. (2017). SMEs and CSR in developing countries. Business & Society, 56(1), 11-22. http://dx.doi.org/10.1177/0007650315571258.
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). However, the main decision-makers in the organizations are often responsible for corporate social responsibility (Saveanu et al., 2021Saveanu, T., Badulescu, D., Saveanu, S., Abrudan, M. M., & Badulescu, A. (2021). The role of owner-managers in shaping CSR activity of Romanian SMEs. Sustainability, 13(20), 11546. http://dx.doi.org/10.3390/su132011546.
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), and when it comes to SMEs, the owners’ or managers’ goals drive their participation in CSR-related activities. Therefore, it is relevant to seek answers to the question of what drives these owners’ or managers’ intentions to engage in CSR activities and whether such intentions translate into actual behaviour. With this in mind, the main objective of this study was to examine the antecedents that influence SME managers’ behavioural intentions to engage in CSR activities and whether such intentions lead to actual behaviour. By utilising Ajzen’s (1991)Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. http://dx.doi.org/10.1016/0749-5978(91)90020-T.
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Theory of Planned Behaviour, which offers a well-established framework for understanding peoples’ behavioural intentions, our study is able to accomplish its research goals.
There has been limited research on the impact of subjective norms and perceived behavioural control on CSR behavioural intentions (Feder & Weißenberger, 2019Feder, M., & Weißenberger, B. E. (2019). Understanding the behavioral gap: Why would managers (not) engage in CSR-related activities? Journal of Management Control, 30(1), 95-126. http://dx.doi.org/10.1007/s00187-019-00275-y.
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), despite the fact that attitude towards behaviour has often been reported as the strongest predictor of intentions to carry out a certain activity (Feder & Weißenberger, 2019Feder, M., & Weißenberger, B. E. (2019). Understanding the behavioral gap: Why would managers (not) engage in CSR-related activities? Journal of Management Control, 30(1), 95-126. http://dx.doi.org/10.1007/s00187-019-00275-y.
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). This study addresses this gap by examining the influence of both perceived behavioural control and subjective norms in explaining CSR intentions among SMEs.
Additionally, our study seeks to explain how risk orientation and participative leadership affect managers’ attitudes towards corporate social responsibility. While many previous studies have focused on transformational and transactional leadership styles (Raub & Blunschi, 2014Raub, S., & Blunschi, S. (2014). The power of meaningful work: How awareness of CSR initiatives fosters task significance and positive work outcomes in service employees. Cornell Hospitality Quarterly, 55(1), 10-18. http://dx.doi.org/10.1177/1938965513498300.
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), there have been few published papers on other types of leadership styles. Participative leadership is a highly suitable leadership style for small and medium-sized enterprises (SMEs) due to its effectiveness in fostering organizational commitment, job satisfaction, job performance, organizational citizenship behaviour, and team innovation (e.g. Chen et al., 2011Chen, G., Sharma, P. N., Edinger, S. K., Shapiro, D. L., & Farh, J. L. (2011). Motivating and demotivating forces in teams: Cross-level influences of empowering leadership and relationship conflict. The Journal of Applied Psychology, 96(3), 541-557. http://dx.doi.org/10.1037/a0021886. PMid:21171730.
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; Huang et al., 2010Huang, X., Iun, J., Liu, A., & Gong, Y. (2010). Does participative leadership enhance work performance by inducing empowerment or trust? The differential effects on managerial and non-managerial subordinates. Journal of Organizational Behavior, 31(1), 122-143. http://dx.doi.org/10.1002/job.636.
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; Miao et al., 2014Miao, Q., Newman, A., & Huang, X. (2014). The impact of participative leadership on job performance and organizational citizenship behavior: Distinguishing between the mediating effects of affective and cognitive trust. International Journal of Human Resource Management, 25(20), 2796-2810. http://dx.doi.org/10.1080/09585192.2014.934890.
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). Participative leadership can be particularly effective in small and medium-sized enterprises as it promotes interpersonal interaction among group and organizational members (Yan, 2011Yan, J. U. N. (2011). An empirical examination of the interactive effects of goal orientation, participative leadership and task conflict on innovation in small business. Journal of Developmental Entrepreneurship, 16(3), 393-408. http://dx.doi.org/10.1142/S1084946711001896.
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). This leadership style also encourages subordinates to participate in decision making through formal or informal meetings, which improves communication, fosters collaboration, and facilitates conflict resolution (Yan, 2011Yan, J. U. N. (2011). An empirical examination of the interactive effects of goal orientation, participative leadership and task conflict on innovation in small business. Journal of Developmental Entrepreneurship, 16(3), 393-408. http://dx.doi.org/10.1142/S1084946711001896.
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). Furthermore, participative leadership can help build a sense of trust and collaboration within the organization, which is particularly crucial for small and medium-sized enterprises that depend on close-knit teams and interpersonal relationships (Carson et al., 2007Carson, J. B., Tesluk, P. E., & Marrone, J. A. (2007). Shared leadership in teams: An investigation of antecedent conditions and performance. Academy of Management Journal, 50(5), 1217-1234.).
Despite the growing interest in CSR activities among SMEs, previous research has largely neglected the role of risk orientation in shaping the attitudes of owners or managers towards CSR activities (Rashidi Baqhi, 2020Rashidi Baqhi, M. (2020). CEO Risk-Taking Incentives based on Environmental Sustainability. Advances in Mathematical Finance and Applications, 5(3), 261-270.). While studies on the relationship between risk and CSR have primarily been conducted in the context of large multinational corporations (Huang & Liu, 2021Huang, S., & Liu, H. (2021). Impact of COVID-19 on stock price crash risk: Evidence from Chinese energy firms. Energy Economics, 101, 105431. http://dx.doi.org/10.1016/j.eneco.2021.105431. PMid:34876761.
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), it is unclear whether the findings can be generalized to SMEs. This is particularly relevant since most business cases on CSR and risks have been mainly developed for larger companies. However, previous research has indicated that risk tolerance can significantly impact an individual’s attitudes towards specific behaviours (Waddock & Graves, 1997Waddock, S. A., & Graves, S. B. (1997). The corporate social performance–financial performance link. Strategic Management Journal, 18(4), 303-319. http://dx.doi.org/10.1002/(SICI)1097-0266(199704)18:4<303::AID-SMJ869>3.0.CO;2-G.
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). SMEs are known for their limited resources and higher levels of risk compared to larger organizations (Jamali et al., 2017Jamali, D., Lund-Thomsen, P., & Jeppesen, S. (2017). SMEs and CSR in developing countries. Business & Society, 56(1), 11-22. http://dx.doi.org/10.1177/0007650315571258.
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), so it is crucial to investigate how risk orientation affects the attitudes of SME managers or owners towards CSR activities. Moreover, previous research has linked CSR to firm risk (Albuquerque et al., 2019Albuquerque, R., Koskinen, Y., & Zhang, C. (2019). Corporate social responsibility and firm risk: Theory and empirical evidence. Management Science, 65(10), 4451-4469. http://dx.doi.org/10.1287/mnsc.2018.3043.
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), highlighting the need to examine how SME managers’ or owners’ risk orientation influences their intention to engage in CSR activities.
This study aims to make four contributions. First, most existing studies on CSR in SMEs have merely analysed the intention to engage in CSR (Stuart et al., 2021Stuart, A. C., Bedard, J. C., & Clark, C. E. (2021). Corporate social responsibility disclosures and investor judgments in difficult times: The role of ethical culture and assurance. Journal of Business Ethics, 171(3), 565-582. http://dx.doi.org/10.1007/s10551-020-04454-z.
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), while overlooking actual CSR behaviour, which is important as the effectiveness of CSR activities hinges on the actual activities implemented by the firms. Second, this study investigates how the intention to engage in CSR activities is affected by the manager’s attitude towards CSR activities, subjective norms and perceived behavioural control. According to Ajzen’s (1991)Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. http://dx.doi.org/10.1016/0749-5978(91)90020-T.
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Theory of Planned Behaviour, a person’s intention to perform a certain behaviour is influenced by their personal beliefs, social pressures, and the perceived ease or difficulty of performing the behaviour. Furthermore, the strength of a person’s intention to act is a key factor in determining whether they will actually perform the behaviour. Hence, the findings of this study will provide a better understanding of the factors that influence SME owners’ or managers’ intention to engage in CSR activities. Third, this study investigates the influence of risk orientation and participative leadership on attitudes towards CSR activities. Participative leadership is a relatively new area of study in the field of leadership research, and it remains an important construct that needs more investigation (Martin, 2015Martin, R. (2015). A review of the literature of the followership since 2008. SAGE Open, 5(4), 2158244015608421. http://dx.doi.org/10.1177/2158244015608421.
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). Furthermore, by testing the relationship between risk orientation and CSR activities, this study contributes to the CSR literature because it seeks to identify a possible new antecedent of CSR engagement among SME managers. Finally, insights gained from the findings on the type of CSR activities can provide valuable suggestions for SMEs to prioritize the activities that warrant more attention in order to increase their CSR engagement.
The paper is structured as follows. The existing literature is reviewed in the next section, which also contains a discussion of the research hypotheses. Section three then presents the findings following a description of the research methodology. Section four concludes with a list of this study’s limitations and some suggestions for additional research.
2 Literature review and hypothesis development
2.1 CSR and SMEs
Research on corporate social responsibility (CSR) has increased over the past decade as many companies have started to identify the importance of CSR to their business (Bhattacharyya & Verma, 2020Bhattacharyya, S. S., & Verma, S. (2020). The intellectual contours of corporate social responsibility literature: Co-citation analysis study. The International Journal of Sociology and Social Policy, 40(11-12), 1551-1583. http://dx.doi.org/10.1108/IJSSP-12-2019-0263.
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). The area of research has since expanded to include various CSR issues relating to the environment (Kang et al., 2016Kang, K. H., Lee, S., & Yoo, C. (2016). The effect of national culture on corporate social responsibility in the hospitality industry. International Journal of Contemporary Hospitality Management, 28(8), 1728-1758. http://dx.doi.org/10.1108/IJCHM-08-2014-0415.
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), the economy (Chakraborty & Jha, 2019Chakraborty, A., & Jha, A. (2019). Corporate social responsibility in marketing: A review of the state-of-the-art literature. Journal of Social Marketing, 9(4), 418-446. http://dx.doi.org/10.1108/JSOCM-01-2019-0005.
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), socially responsible production processes, corporate social marketing (Kim & Austin, 2019Kim, S., & Austin, L. (2019). Effects of CSR initiatives on company perceptions among Millennial and Gen Z consumers. Corporate Communications, 25(2), 299-317. http://dx.doi.org/10.1108/CCIJ-07-2018-0077.
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), and philanthropic programmes (Mishra & Schmidt, 2018Mishra, P., & Schmidt, G. B. (2018). How can leaders of multinational organizations be ethical by contributing to corporate social responsibility initiatives? Guidelines and pitfalls for leaders trying to do good. Business Horizons, 61(6), 833-843. http://dx.doi.org/10.1016/j.bushor.2018.07.011.
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). While it has been suggested that CSR can lead to improved financial performance in SMEs (Jain et al., 2016Jain, P., Vyas, V., & Chalasani, D. P. S. (2016). Corporate social responsibility and financial performance in SMEs: A structural equation modelling approach. Global Business Review, 17(3), 630-653. http://dx.doi.org/10.1177/0972150916630827.
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; Bahta et al., 2021Bahta, D., Yun, J., Islam, M. R., & Bikanyi, K. J. (2021). How does CSR enhance the financial performance of SMEs? The mediating role of firm reputation. Economic Research-Ekonomska Istraživanja, 34(1), 1428-1451. http://dx.doi.org/10.1080/1331677X.2020.1828130.
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), previous research has discovered several potential reasons for SMEs’ reluctance with regard to CSR, such as the widespread belief that environmental and social problems are global issues and beyond the responsibility of smaller firms (Brammer et al., 2012Brammer, S., Hoejmose, S., & Marchant, K. (2012). Environmental management in SMEs in the UK: Practices, pressures and perceived benefits. Business Strategy and the Environment, 21(7), 423-434. http://dx.doi.org/10.1002/bse.717.
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), the resources, knowledge and technical constraints of SMEs (Nunes et al., 2019Nunes, J. R. R., Silva, J. E. A. R., Moris, V. A. S., & Giannetti, B. F. (2019). Cleaner production in small companies: Proposal of a management methodology. Journal of Cleaner Production, 218, 357-366. http://dx.doi.org/10.1016/j.jclepro.2019.01.219.
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), or cost concerns (Dincer & Dincer, 2013Dincer, B., & Dincer, C. (2013). Corporate social responsibility decisions: A dilemma for SME executives? Social Responsibility Journal, 9(2), 177-187. http://dx.doi.org/10.1108/SRJ-07-2011-0028.
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).
2.2 Research framework
This study aims to extend the current understanding on owners’ or managers’ CSR intentions and behaviour by using the Theory of Planned Behaviour (TPB). According to TPB, attitudes towards behaviour, subjective norms and perceived behavioural control affect the reason and motivation for engaging in a behaviour. According to TPB, an individuals’ attitude towards a certain behaviour is a major component by which behavioural intention is determined. Attitude refers to the extent to which an individual holds a favourable or unfavourable evaluation of a particular behaviour, considering the expected outcomes of performing that behaviour. If an individual believes that a certain behaviour will lead to positive outcomes, they are likely to evaluate it positively, whereas if they expect negative outcomes, they are likely to have a negative attitude towards it. In the case of SME managers/owners, their attitudes towards engaging in CSR activities will be influenced by their personal values related to CSR (Feder & Weißenberger, 2019Feder, M., & Weißenberger, B. E. (2019). Understanding the behavioral gap: Why would managers (not) engage in CSR-related activities? Journal of Management Control, 30(1), 95-126. http://dx.doi.org/10.1007/s00187-019-00275-y.
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).
Subjective norms are the beliefs that an important person or group of people will approve and support a particular behaviour. These norms are influenced by the perceived social pressure from others for an individual to behave in a certain way and the individual’s motivation to comply with those views (Feder & Weißenberger, 2019Feder, M., & Weißenberger, B. E. (2019). Understanding the behavioral gap: Why would managers (not) engage in CSR-related activities? Journal of Management Control, 30(1), 95-126. http://dx.doi.org/10.1007/s00187-019-00275-y.
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). In this study, the term “subjective norm” refers to the beliefs and attitudes of both internal and external stakeholders towards CSR activities, while “perceived behavioural control” refers to the individual’s beliefs about the factors that may either facilitate or impede their ability to perform a particular behaviour in a given situation, as defined by Ajzen (1991)Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. http://dx.doi.org/10.1016/0749-5978(91)90020-T.
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. Finally, intention refers to “an indication of one’s readiness to perform a given behaviour” (Ajzen, 2011, pAjzen, I. (2011). The theory of planned behaviour: Reactions and reflections. Psychology & Health, 26(9), 1113-1127. http://dx.doi.org/10.1080/08870446.2011.613995. PMid:21929476.
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. 1122), and in this case, CSR intention would refer to the manager’s or owner’s readiness to engage in CSR activities.
The conceptual model used in this study defined actual CSR engagement as the owners’ or managers’ actual engagement in CSR activities. These activities are typically categorized into four types: community, environmental, workplace, and marketplace. Figure 1 illustrates our conceptual model for this study.
Our conceptual model identifies participative leadership and risk orientation as the main antecedents influencing SME managers’ or owners’ attitudes towards CSR activities. We draw on two theoretical frameworks to explain this relationship: Trait Theory and Expected Utility Theory. Trait Theory proposes that leaders possess distinctive traits such as drive, motivation, honesty, confidence, cognitive capacity, and task understanding, which can shape their leadership style and indirectly affect their attitude towards engaging in specific behaviours (Zaccaro et al., 2004Zaccaro, S. J., Kemp, C., & Bader, P. (2004). Leader traits and attributes. In J. Antonakis & D. V. Day (Eds.), The nature of leadership (pp. 101-124). Sage Publications. https://doi.org/10.4135/9781506395029.
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). Participative leaders are leaders who encourage employee involvement in decision-making and problem-solving, rather than making all decisions on their own (Miao et al., 2013Miao, Q., Newman, A., Schwarz, G., & Xu, L. (2013). Participative leadership and the organizational commitment of civil servants in China: The mediating effects of trust in supervisor. British Journal of Management, 24(S1), S76-S92. http://dx.doi.org/10.1111/1467-8551.12025.
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). According to Bryman (2013), aBryman, A. (2013). Leadership and organizations. Routledge. participative leadership style can generate positive emotions among employees as they feel heard within the organization. Additionally, Dodge (1991)Dodge, K. A. (1991). Emotion and social information processing. In J. Garber & K. A. Dodge (Eds.), The development of emotion regulation and dysregulation (pp. 159-181). Cambridge University Press. http://dx.doi.org/10.1017/CBO9780511663963.009.
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argues that emotions play a role in how individuals process information. Therefore, if employees experience positive emotions through participative leadership, they are likely to process information in a positive way and develop favourable perceptions of internal organizational practices, which include CSR activities (Lythreatis et al., 2019Lythreatis, S., Mostafa, A. M. S., & Wang, X. (2019). Participative leadership and organizational identification in SMEs in the MENA Region: Testing the roles of CSR perceptions and pride in membership. Journal of Business Ethics, 156(3), 635-650. http://dx.doi.org/10.1007/s10551-017-3557-8.
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). The next antecedent, risk orientation, refers to an owner’s or a manager’s general level of comfort with uncertain rewards or losses. Expected Utility Theory links risk orientation and SME managers’ attitude to CSR activities. According to this theory, individuals compare the expected utility values of risky and uncertain prospects to decide which to pursue. The theory suggests that the uncertain risk orientation faced by individuals will influence their attitudes when making decisions (Shyti, 2013Shyti, A. (2013). Over-confidence and entrepreneurial choice under ambiguity. HEC Paris Research Paper, 2013-982 (Spe), 1-39. http://dx.doi.org/10.2139/ssrn.2267968.
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; Waddock & Graves, 1997Waddock, S. A., & Graves, S. B. (1997). The corporate social performance–financial performance link. Strategic Management Journal, 18(4), 303-319. http://dx.doi.org/10.1002/(SICI)1097-0266(199704)18:4<303::AID-SMJ869>3.0.CO;2-G.
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).
Thoradeniya et al. (2015)Thoradeniya, P., Lee, J., Tan, R., & Ferreira, A. (2015). Sustainability reporting and the theory of planned behaviour. Accounting, Auditing & Accountability Journal, 28(7), 1099-1137. http://dx.doi.org/10.1108/AAAJ-08-2013-1449.
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explained three reasons why behavioural intentions are intensified towards a specific behaviour. First, a person’s attitude towards the behaviour is personally positive. Second, the person undertakes a particular behaviour as he or she considers the preference of others. Third, the individual believes that he or she is capable of carrying out a specific behaviour. The authors also stated that a person is more likely to carry out a behaviour when he or she has developed the intention to perform the behaviour (Thoradeniya et al., 2015Thoradeniya, P., Lee, J., Tan, R., & Ferreira, A. (2015). Sustainability reporting and the theory of planned behaviour. Accounting, Auditing & Accountability Journal, 28(7), 1099-1137. http://dx.doi.org/10.1108/AAAJ-08-2013-1449.
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).
2.3 Hypothesis development
A participative leader encourages the involvement of employees in both decision-making and problem-solving. Although participative leadership is often seen as a leadership style that takes a longer time for decision-making, harmony is often created within a company when a decision is made collectively and it improves both the employees’ morale and support within the company (Lythreatis et al., 2019Lythreatis, S., Mostafa, A. M. S., & Wang, X. (2019). Participative leadership and organizational identification in SMEs in the MENA Region: Testing the roles of CSR perceptions and pride in membership. Journal of Business Ethics, 156(3), 635-650. http://dx.doi.org/10.1007/s10551-017-3557-8.
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). Participative leaders have a crucial role in motivating and engaging employees to participate in CSR activities, since such leaders confer about the company’s issues prior to making some decisions and encourage the involvement of employees in both decision-making and problem-solving (Miao et al., 2013Miao, Q., Newman, A., Schwarz, G., & Xu, L. (2013). Participative leadership and the organizational commitment of civil servants in China: The mediating effects of trust in supervisor. British Journal of Management, 24(S1), S76-S92. http://dx.doi.org/10.1111/1467-8551.12025.
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). Since CSR is a process that involves the participation of both employees and other stakeholders, particularly employers, it is important to engage employees in discussions about social responsibility, as their beliefs and values are expressed in corporate actions and can facilitate the process (Strand, 2011Strand, R. (2011). Exploring the role of leadership in corporate social responsibility: A review. Journal of Leadership, Accountability and Ethics, 8(4), 84-96.). According to social learning theory (Bandura, 1986Bandura, A. (1986). Social foundations of thought and action. Prentice Hall.), people learn skills from verbal, symbolic, and living role models through their behaviours. Employees often observe and replicate the behaviour of their leaders. When leaders exhibit encouraging signals and welcoming behaviour, employees tend to work more innovatively and discuss new ways and ideas (Dolatabadi & Safa, 2010Dolatabadi, H. R., & Safa, M. (2010). The effect of directive and participative leadership style on employees’ commitment to service quality. International Bulletin of Business Administration, 9(1), 31-42.). Therefore, it is hypothesised that:
Hypothesis 1: There is a positive relationship between SME managers’ participative leadership styles and their attitudes towards CSR activities.
Risk orientation refers to an individual’s tendency to accept or avoid risks and can be influenced by their attitude towards change. Expected utility theory suggests that individuals compare the expected utility values of uncertain prospects and risky choices when making decisions. Studies have found that an individual’s risk orientation or preference has a positive association with their attitudes towards specific behaviours, including engagement in CSR activities (Rashidi Baqhi, 2020Rashidi Baqhi, M. (2020). CEO Risk-Taking Incentives based on Environmental Sustainability. Advances in Mathematical Finance and Applications, 5(3), 261-270.). Specifically, individuals with a high risk orientation may be more willing to engage in CSR activities, seeing the benefits of taking risks. In terms of CSR, risk orientation affects managers’ and owners’ attitudes by shaping their risk propensity and cautiousness. SME managers or owners with a higher risk orientation may be more likely to recognize the exposure of their business to societal issues and perceive CSR as a necessary part of their operations. This is particularly important for SMEs that operate in uncertain production processes (Sienicka & Tyrowicz, 2008Sienicka, A., & Tyrowicz, J. (2008). How much (E)S in CSR? Faculty of Economic Sciences/University of Warsaw. Working papers 2008-04.). Hence, it is hypothesised that:
Hypothesis 2: There is a positive relationship between the SME managers’ risk orientations (risk propensity and cautiousness) and their attitudes towards CSR activities.
Previous research by Salleh et al. (2016)Salleh, M. M., Harun, E. H., & Adzmi, N. A. (2016). Factors affecting Corporate Social Responsibility (CSR) intention among owners/managers of Small and Medium Enterprises (SMEs) in Malaysia: A proposed model. In N. Z. M. Sidek, S. M. Ali & M. Ismail (Eds.), Proceedings of the ASEAN Entrepreneurship Conference 2014 (pp. 125-138). Springer. http://dx.doi.org/10.1007/978-981-10-0036-2_12.
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and Feder and Weißenberger (2019)Feder, M., & Weißenberger, B. E. (2019). Understanding the behavioral gap: Why would managers (not) engage in CSR-related activities? Journal of Management Control, 30(1), 95-126. http://dx.doi.org/10.1007/s00187-019-00275-y.
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has demonstrated that attitude towards CSR activities was a strong predictor of intentions to engage in social responsibility, since a responsible leader is often open to ideas that incorporate multiple types of CSR activities with different intentions and motivations. Therefore, it is plausible that leaders’ attitudes towards CSR activities will play a key role in their intention to engage in CSR activities.
Meanwhile, the subjective norms factor includes norms based on the internal and external stakeholders that signify the intensity of their importance and respect for others to promote or admonish a particular behaviour (Feder & Weißenberger, 2019Feder, M., & Weißenberger, B. E. (2019). Understanding the behavioral gap: Why would managers (not) engage in CSR-related activities? Journal of Management Control, 30(1), 95-126. http://dx.doi.org/10.1007/s00187-019-00275-y.
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). In other words, subjective norms are the societal pressure exerted on individuals and such pressure can come from existing and potential stakeholders. According to Armitage and Conner (2001)Armitage, C. J., & Conner, M. (2001). Efficacy of the theory of planned behaviour: A meta‐analytic review. British Journal of Social Psychology, 40(4), 471-499. http://dx.doi.org/10.1348/014466601164939. PMid:11795063.
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, if individuals perceive that a certain behaviour is highly approved of or even demanded by important groups in their social environment, they are more likely to have a higher intention and perform the behaviour. In a CSR-related context, existing and potential stakeholders are the source of social pressure on businesses (Gadenne et al., 2009Gadenne, D. L., Kennedy, J., & McKeiver, C. (2009). An empirical study of environmental awareness and practices in SMEs. Journal of Business Ethics, 84(1), 45-63. http://dx.doi.org/10.1007/s10551-008-9672-9.
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). Studies by Kumar et al. (2017)Kumar, V., Goyal, P., & Vandana, R. J. G. (2017). Stakeholder classification: A sustainability marketing perspective. In: 2nd International Conference on Evidence Based Management. https://www.researchgate.net/publication/317578069_Stakeholder_Classification_A_Sustainability_Marketing_Perspective#page=123
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and Feder and Weißenberger (2019)Feder, M., & Weißenberger, B. E. (2019). Understanding the behavioral gap: Why would managers (not) engage in CSR-related activities? Journal of Management Control, 30(1), 95-126. http://dx.doi.org/10.1007/s00187-019-00275-y.
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established the relationship between subjective norms and social responsibility, where the social pressure to meet stakeholder norms influenced the managers’ intentions to perform CSR-related activities (Maignan & Ferrell, 2004Maignan, I., & Ferrell, O. C. (2004). Corporate social responsibility and marketing: An integrative framework. Journal of the Academy of Marketing Science, 32(1), 3-19. http://dx.doi.org/10.1177/0092070303258971.
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). Similarly, Salleh et al. (2016)Salleh, M. M., Harun, E. H., & Adzmi, N. A. (2016). Factors affecting Corporate Social Responsibility (CSR) intention among owners/managers of Small and Medium Enterprises (SMEs) in Malaysia: A proposed model. In N. Z. M. Sidek, S. M. Ali & M. Ismail (Eds.), Proceedings of the ASEAN Entrepreneurship Conference 2014 (pp. 125-138). Springer. http://dx.doi.org/10.1007/978-981-10-0036-2_12.
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also found that subjective norms had a positive impact on the owners’ or managers’ intentions to engage in CSR because businesses needed to be mindful of reference groups and people’s perceptions. Hence, subjective norms are expected to influence firms’ intentions to engage in CSR because the social pressure created through stakeholder norms exerts significant pressure on the managers’/owners’ behaviour to conform.
Perceived behavioural control is a construct within TPB that directly influences behavioural intentions (Ajzen, 1991Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. http://dx.doi.org/10.1016/0749-5978(91)90020-T.
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). In the context of this study, perceived behavioural control refers to the extent to which SME managers perceive that their firm is capable of engaging in CSR activities. Within the managerial context of CSR, there are various individual-level barriers that can affect the development of intentions and managerial behaviour, including low employee motivation, limited access to advice, lack of resources, time constraints, and inadequate knowledge (Feder & Weißenberger, 2019Feder, M., & Weißenberger, B. E. (2019). Understanding the behavioral gap: Why would managers (not) engage in CSR-related activities? Journal of Management Control, 30(1), 95-126. http://dx.doi.org/10.1007/s00187-019-00275-y.
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). These barriers may limit owners’ or managers’ intentions to engage in specific CSR activities. Therefore, it is hypothesised that:
Hypothesis 3: There is a positive relationship between SME managers’ attitudes towards CSR activities and their intention to engage in CSR activities.
Hypothesis 4: There is a positive relationship between SME managers’ perceived stakeholder expectations about CSR activities and their intention to engage in CSR activities.
Hypothesis 5: There is a positive relationship between SME managers’ perceived behavioural control regarding CSR activities and their intention to engage in CSR activities.
According to Ajzen (1985)Ajzen, I. (1985). From intentions to actions: A theory of planned behavior. In J. Kuhl & J. Beckmann (Eds.), Action control: From cognition to behavior (pp. 11-39). Springer. http://dx.doi.org/10.1007/978-3-642-69746-3_2.
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, there is a general consensus among social psychologists that most human behaviour is goal oriented. Thus, when people behave according to their intentions, goals or plans, they are usually expected to be rational and act based on available information. Salleh et al. (2016)Salleh, M. M., Harun, E. H., & Adzmi, N. A. (2016). Factors affecting Corporate Social Responsibility (CSR) intention among owners/managers of Small and Medium Enterprises (SMEs) in Malaysia: A proposed model. In N. Z. M. Sidek, S. M. Ali & M. Ismail (Eds.), Proceedings of the ASEAN Entrepreneurship Conference 2014 (pp. 125-138). Springer. http://dx.doi.org/10.1007/978-981-10-0036-2_12.
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concurred that the intention of SME owners or managers to engage in CSR had a favourable impact on actual CSR behaviour. This is supported by the basic assumption of TPB (Ajzen, 1991Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. http://dx.doi.org/10.1016/0749-5978(91)90020-T.
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) that the greater the intention, the greater the likelihood that the behaviour will be performed. This is because intentions are assumed to capture the motivational factors that influence behaviour. It demonstrates how hard people are willing to try and how much work they intend to put into engaging in the behaviour (Guan & Wang, 2019Guan, X., & Wang, D. (2019). Residential self-selection in the built environment-travel behavior connection: Whose self-selection? Transportation Research Part D, Transport and Environment, 67, 16-32. http://dx.doi.org/10.1016/j.trd.2018.10.015.
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). Hence, it is expected that SMEs will be more likely to participate in CSR activities if their owners have the intention to engage in CSR activities. Therefore, it is hypothesised that:
Hypothesis 6: There is a positive relationship between the SME manager’s intentions to engage in CSR activities and their actual engagement in CSR activities.
3 Research methodology
A questionnaire survey was used in this study to gather empirical data from SME owners or managers in Malaysia. All companies were randomly selected from the Federation of Malaysian Manufactures (FMM) directory. The data were collected from companies that had undertaken CSR activities. For this purpose, all companies were asked a screening question before proceeding to the main questions. The screening question required the companies to outline the types of CSR activities (i.e. community, environmental, workplace and marketplace) that they had carried out. In addition, the companies were grouped into micro, small and medium-sized enterprises. SME Corporation Malaysia defined a micro enterprise as having a sales turnover of less than RM 300,000 (approximately USD 70,000) (XE.com, 2023XE.com. (2023). XE currency converter - live rates. XE.com Inc. https://www.xe.com/currencyconverter/convert/?Amount=50000000&From=MYR&To=USD
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) or fewer than five full-time employees, a small enterprise as having a sales turnover between RM 300,000 (USD 70,000) and RM 15 million (USD 3.5 million) or between five and seventy-five full-time employees, and a medium enterprise as having a sales turnover between RM 15 million (USD 3.5 million) and RM 50 million (USD 11.7 million) or between seventy-five and two hundred full-time employees (SME Corp, 2018SME Corp. (2018). SME Developments and Outlook. SME Annual Report 2017/18. http://www.smecorp.gov.my/index.php/en/laporan-tahunan/3342-laporan-tahunan-pks-2017-18
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). A total of 1,545 questionnaires were distributed, of which 362 firms responded. However, 61 questionnaires were unusable due to missing values and inconsistent responses given by the respondents. Hence, the final sample size for this research was 301 firms.
The survey was divided into three sections (Appendix A
APPENDIX A
Summary of scale items
Attitude towards CSR activities
1. It is good for my company to engage in CSR.
2. It is rewarding for my company to engage in CSR.
3. It is valuable for my company to engage in CSR.
4. It is meaningful for my company to engage in CSR.
Subjective norms
1. Most stakeholders (employees, community, supplier etc.) think that my company should engage in CSR.
2. Most internal stakeholders (employees/management) would approve of my company’s engagement in CSR.
3. Most organizations whose opinions are valued by my company engage in CSR.
4. Many companies like mine engage in CSR.
Perceived behavioural control
1. It is easy for my company to engage in CSR.
2. It is possible for my company to engage in CSR
3. The decision to engage in CSR is under my company’s authority.
4. The decision to engage in CSR is under my company’s control.
Intention to engage
1. My company is committed to engaging in/continuing its CSR activities.
2. My company plans to engage in /continue its CSR activities.
3. My company has the intention to engage in/continue its CSR activities.
4. My company is willing to engage in/continue its CSR activities.
CSR activities
1. My company ensures adequate steps are taken against discrimination in the workplace.
2. My company encourages employees to develop skills and long-term careers.
3. My company saves money by reducing its environmental impact.
4. My company reduces its environmental impact by saving energy.
5. My company has a policy to ensure honesty and quality in all its contracts, dealings and advertising.
6. My company ensures timely payment of suppliers’ invoices.
7. My company offers training opportunities to people from the local community.
8. My company tries to purchase locally.
Leadership style
1. As a leader, I ask my employees for their views/opinions.
2. As a leader, I encourage my employees to speak up about matters that are important to them.
3. As a leader, I take careful note of my employees’ contributions.
4. As a leader, I give my employees opportunities to ask questions.
5. As a leader, I constructively criticize my employees.
6. As a leader, I willingly explain when my employees ask questions.
7. As a leader, I encourage work group members to express ideas and suggestion.
8. As a leader, I listen to the work group’s ideas and suggestions.
9. As a leader, I use the work group’s suggestions to make decisions that affect employees.
10. As a leader, I give all work group members a chance to voice their opinions.
11. As a leader, I consider the work group’s ideas when I disagree with my employees.
12. As a leader, I make decisions that are based only on my own ideas.
Risk orientation
1. I’m quite cautious when I make plans and when I act on them.
2. I follow the motto “nothing ventured, nothing gained”.
3. I am not inclined to make adventurous decisions.
4. If a task seems interesting, I’ll choose to do it even if I’m not sure whether I’ll manage it.
5. I don’t like to risk anything; I would rather be on the safe side.
6. Even when I know that my chances are limited, I try my luck.
7. In my work, I only set small goals so that I can achieve them without difficulty.
8. I express my opinion even if most people have opposite views.
9. My decisions are always made carefully and accurately.
10. I like to take on tasks that can demonstrate my competence, despite the risk of making mistakes.
11. I tend to imagine the unfavourable outcomes of my actions.
12. Success makes me take bigger risks.
). The first section identified the CSR activities currently practised by the companies. Meanwhile, the second section comprised the items for all variables that were measured using a 7-point Likert scale ranging from 1 (Strongly Disagree) to 7 (Strongly Agree). The measurement items for participative leadership (12 items) were obtained from Chhophel (2015)Chhophel, T. (2015). Participative behaviour of organisational leaders: The perspective of the Bhutanese corporate sector [Doctoral dissertation]. Queensland University of Technology., while risk orientation (12 items) was adapted from Rohrmann (2008)Rohrmann, B. (2008). Risk perception, risk attitude, risk communication, risk management: A conceptual appraisal. In 15th International Emergency Management Society Annual Conference, 2008, 1-10.. Meanwhile, the TPB variables of attitude towards CSR activities (4 items), subjective norms (4 items), perceived behavioural control (4 items) and intention to engage in CSR activities (4 items) were adapted from Thoradeniya et al. (2015)Thoradeniya, P., Lee, J., Tan, R., & Ferreira, A. (2015). Sustainability reporting and the theory of planned behaviour. Accounting, Auditing & Accountability Journal, 28(7), 1099-1137. http://dx.doi.org/10.1108/AAAJ-08-2013-1449.
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, whereas the CSR activities (8 items) construct was adapted from Ailawadi et al. (2014)Ailawadi, K. L., Neslin, S. A., Luan, Y. J., & Taylor, G. A. (2014). Does retailer CSR enhance behavioral loyalty? A case for benefit segmentation. International Journal of Research in Marketing, 31(2), 156-167. http://dx.doi.org/10.1016/j.ijresmar.2013.09.003.
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. The final section of the questionnaire consisted of several questions to determine the companies’ year of establishment, type, size, annual profit and the total years of engaging in CSR activities. These questions were included to provide a better overview of the firms that participated in the survey.
4 Analyses and results
The data were analysed using PLS-SEM and the data analysis procedures were carried out in two stages. The first stage involved the descriptive analysis to provide general descriptions of the respondents and SMEs that participated in the study. Meanwhile, the second stage analysed the relationships between the antecedents and behavioural intention to engage in CSR.
4.1 Descriptive analysis
Table 1 displays the various types of CSR activities that were examined, which included community, environmental, workplace and marketplace activities. The findings of this study revealed that SMEs were most involved in CSR activities related to the marketplace, with 536 responses, followed by community activities with 470 responses, workplace activities with 450 responses, and environmental activities with 326 responses. Since each company may have participated in more than one CSR activity, the total number of responses recorded for each activity exceeded the sample size of 301. In other words, the companies were given the option to choose more than one type of CSR activity from the list provided in the questionnaire, since their actual CSR engagement could encompass more than one type of activity.
The data in this study were collected from Malaysian SMEs in a variety of manufacturing industries, including those that produced food and drink, tobacco, textiles, apparel, leather goods, wood and furniture, paper and printing, petroleum, chemicals, rubber and plastics, non-metallic and mineral products, basic metals and fabricated metals, electrical and electronic equipment, as well as the transportation industry. The sample comprised 301 companies, ranging in age from less than 5 years to more than 20 years. The majority of these companies had been established for less than 5 years (56.81%) and were small firms with an annual profit between RM 300,000 and RM 15 million (51.83%). In addition, most of the firms have been engaging in CSR activities for 1 to 5 years (38.70%). Table 2 shows the distribution of the firms surveyed across various categories.
4.2 Reliability analysis
Cronbach’s alpha was also employed in this study to assess the accuracy of the findings. It was found that the eight items under CSR activities had a Cronbach’s alpha value of 0.81, while the four items under intention obtained a Cronbach’s alpha value of 0.95. Furthermore, the variables attitude towards CSR activities, subjective norms and perceived behavioural control had four items with Cronbach's alpha values of 0.90, 0.88 and 0.90, while the Cronbach’s alpha values for participatory leadership style and risk orientation were 0.89 and 0.86 respectively. Since each of these metrics met the minimum Cronbach’s alpha criteria of 0.70, it was determined that they were all very reliable.
4.3. Common method bias
When the discrepancies in responses are sparked by a single source of respondents, common method bias (CMB) is known to be a major source of measurement error. Since the responses for all constructs came from a single source (i.e., owners or managers of SMEs), there was concern about common method variance. One of the simplest ways to test if CMB has affected the study is to use Harman’s single factor score, where all items are required to be subjected to factor analysis. Based on Harman’s single factor technique, CMB is not present if the total variance for a single factor is shown to be less than 50% (Aguirre-Urreta & Hu, 2019Aguirre-Urreta, M. I., & Hu, J. (2019). Detecting common method bias: Performance of the Harman’s single-factor test. ACM SIGMIS database: the DATABASE for Advances in Information Systems, 50(2), 45-70. http://dx.doi.org/10.1145/3330472.3330477.
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). The results showed that the single factor explained 31.9% of the overall variance, indicating that the data in this study were free from common method bias.
4.4 Partial Least Squares Structural Equation Modelling (PLS-SEM)
PLS-SEM was used in this study for two main reasons. First, it was employed as this study was not meant for theory testing, theory confirmation, or a comparison and testing of alternative theories. Second, the PLS-SEM method enables the inclusion of numerous latent variables and indicators for a more intricate conceptual framework. The SmartPLS analysis was conducted based on two steps: the measurement and structural models. The reflective manifest variables were analysed in the measurement model. Participative leadership, risk orientation, attitude towards CSR activities, subjective norms, perceived behavioural control, intention and behaviour were all considered as reflective constructs in this study because they were uni-dimensional, and their meanings were unaffected by the exclusion of any particular item (access at supplementary material).
4.4.1 Reflective measurement model assessment
When assessing the reflective measurement model, indicator loadings, internal consistency reliability, convergent validity and discriminant validity were all assessed. First, the results indicated that all of the constructs had fulfilled the minimum requirement except for one item in the participative leadership construct (i.e., item C112), which was removed from the construct (see Table 3). Second, as depicted in Table 3, the composite reliability (CR) values for all constructs were above 0.70, hence indicating satisfactory internal consistency. Third, the average variance extracted (AVE) values were above the threshold of 0.50 (Hair et al., 2017Hair Jr., J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modeling. Sage Publications.), thus indicating that convergent validity was established. Next, the heterotrait-monotrait ratio (HTMT) of the correlations approach was used to evaluate discriminant validity. Table 4 show that the HTMT ratios were below the cautious cut-off of 0.85. As recommended by Franke and Sarstedt (2019)Franke, G., & Sarstedt, M. (2019). Heuristics versus statistics in discriminant validity testing: A comparison of four procedures. Internet Research, 29(3), 430-447. http://dx.doi.org/10.1108/IntR-12-2017-0515.
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, we used the bootstrapping technique to further check the findings. The results revealed that the upper bound of the HTMT confidence interval was below 0.85, which strengthened the claim that discriminant validity had been established.
4.4.2 Analysing the structural model
Analysing the structural model involved the estimation and statistical testing of the hypothesised relationships between all constructs. According to Hair et al. (2017)Hair Jr., J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modeling. Sage Publications., the process of assessing the structural model required six steps. Since the sixth step was optional (Hair et al., 2017Hair Jr., J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modeling. Sage Publications.) and involved estimating the effect size (q2), only the first five steps were used for analysis purposes in this study.
Collinearity issues were examined before assessing other steps. The results showed that the VIF ranged from 1.00 to 2.41 and was less than 5.00 (Hair et al., 2017Hair Jr., J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modeling. Sage Publications.). The significance of a proposed relationship between constructs was then determined by analysing the significance and relevance of the path coefficient using bias-corrected and accelerated bootstrapping with 5,000 subsamples (Hair et al., 2017Hair Jr., J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modeling. Sage Publications.). As shown by the path coefficient results, all hypothesized relationships were found to be significant with p-values of less than 0.05, proving the validation of all the developed hypotheses (H1 to H6). Furthermore, the antecedents of participative leadership and risk orientation significantly influenced attitude towards CSR activities (p < 0.05). In terms of the factors, attitude towards CSR activities, subjective norms and perceived behavioural control significantly influenced the SME owner’s or manager’s intention to engage in CSR (p < 0.05). Finally, the relationship between intention to engage in CSR and actual engagement in CSR activities was also found to be significant (p < 0.05).
Next, it was important to consider the coefficient of determination R2. It is frequently used to indicate how much of an endogenous construct’s variance can be accounted for by all of its connected exogenous constructs (Hair et al., 2017Hair Jr., J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modeling. Sage Publications.). According to Cohen (1988)Cohen, M. A. (1988). Some new evidence on the seriousness of crime. Criminology, 26(2), 343-353. http://dx.doi.org/10.1111/j.1745-9125.1988.tb00845.x.
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, an R2 with a value of 0.26 is considered substantial, 0.13 is considered moderate, while 0.02 indicates weak predictive accuracy. In this study, all of the constructs showed substantial predictive accuracy, except for attitude towards CSR activities, which showed moderate predictive accuracy (0.14) (see Table 5). From an effect size (f2) perspective (see Table 6), we used the f2 values of 0.35, 0.15 and 0.02 as the guidelines for substantial, medium and small effect sizes of the predictor variables (Cohen, 1988Cohen, M. A. (1988). Some new evidence on the seriousness of crime. Criminology, 26(2), 343-353. http://dx.doi.org/10.1111/j.1745-9125.1988.tb00845.x.
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).
Accordingly, we obtained a small effect for attitude towards CSR activities (f2 = 0.05), a medium effect for subjective norms (f2 = 0.126) and a medium effect for perceived behavioural control (f2 = 0.13). On the other hand, participative leadership (f2 = 0.13) had a medium effect and risk orientation (f2 = 0.03) obtained a small effect. The final analysis was to check the predictive relevance (Q2) in the path model, which was calculated using the blindfolding procedure. Hair et al. (2017)Hair Jr., J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modeling. Sage Publications. suggested that the main criterion for interpreting the Q2 score was that the value had to be greater than 0 for the exogenous constructs to have predictive relevance on the endogenous constructs. Based on the outcome, it was found that the Q2 values for all constructs were greater than 0, thus meeting the requirement.
5 Discussion and implications
Hypotheses H1 and H2 predicted that the antecedents, i.e. participative leadership and risk orientation, would have direct effects on the SME managers’ or owners’ attitude towards CSR engagement. The results in Figure 2 support H1 and H2 as a positive and statistically significant relationship was found between participative leadership (p < 0.05) and owner/manager risk orientation (p < 0.05) with SME managers’ or owners’ attitude towards CSR. Although the results revealed that both participative leadership and risk orientation were positively related to SMEs’ attitude towards CSR activities, the former was found to be a more influential predictor variable with a greater effect (f2 = 0.13). This finding is similar to previous studies (Camilleri, 2016Camilleri, M. A. (2016). Reconceiving corporate social responsibility for business and educational outcomes. Cogent Business & Management, 3(1), 1142044. http://dx.doi.org/10.1080/23311975.2016.1142044.
http://dx.doi.org/10.1080/23311975.2016....
; Lythreatis et al., 2019Lythreatis, S., Mostafa, A. M. S., & Wang, X. (2019). Participative leadership and organizational identification in SMEs in the MENA Region: Testing the roles of CSR perceptions and pride in membership. Journal of Business Ethics, 156(3), 635-650. http://dx.doi.org/10.1007/s10551-017-3557-8.
http://dx.doi.org/10.1007/s10551-017-355...
) where participative leadership was found to have a consistent relationship with owners’ or managers’ attitude. Lythreatis et al. (2019)Lythreatis, S., Mostafa, A. M. S., & Wang, X. (2019). Participative leadership and organizational identification in SMEs in the MENA Region: Testing the roles of CSR perceptions and pride in membership. Journal of Business Ethics, 156(3), 635-650. http://dx.doi.org/10.1007/s10551-017-3557-8.
http://dx.doi.org/10.1007/s10551-017-355...
believed that participative leadership is one of the forerunners in leadership research in terms of its effect on the attitude of owners or managers, since this type of leadership provides benefits for workplace CSR in terms of employees’ job satisfaction, job performance, organizational behaviour, as well as team innovation. Despite the small effect size (f2) on attitude towards CSR activities, risk orientation (f2 = 0.05) is still regarded as a valuable approach in many CSR studies, since minimising risks to business survival and partnership opportunities can still be achieved through sharing information in social networks.
Intention to participate in CSR was hypothesised to be directly influenced by attitude towards CSR activities, subjective norms and perceived behavioural control in hypotheses H3, H4, and H5. The analysis results supported these hypotheses (H3, H4, and H5: p < 0.05). Of the three antecedents used in this study, subjective norms were found to be the most influential variable on intention (f2 = 0.36). This is consistent with the study conducted by Zhang et al. (2013)Zhang, B., Yang, S., & Bi, J. (2013). Enterprises’ willingness to adopt/develop cleaner production technologies: An empirical study in Changshu, China. Journal of Cleaner Production, 40, 62-70. http://dx.doi.org/10.1016/j.jclepro.2010.12.009.
http://dx.doi.org/10.1016/j.jclepro.2010...
, who also found that the presence of several high-profile pressure groups increased a firm’s intention to adopt CSR activities. Lastly, hypothesis H6 predicted the relationship between SME owners’ or managers’ intention to engage in CSR and their actual involvement in CSR activities. The results showed a positive and statistically significant relationship between these two constructs, thus supporting H6 (p < 0.05, f2 = 0.63). These results are similar to those reported by Salleh et al. (2016)Salleh, M. M., Harun, E. H., & Adzmi, N. A. (2016). Factors affecting Corporate Social Responsibility (CSR) intention among owners/managers of Small and Medium Enterprises (SMEs) in Malaysia: A proposed model. In N. Z. M. Sidek, S. M. Ali & M. Ismail (Eds.), Proceedings of the ASEAN Entrepreneurship Conference 2014 (pp. 125-138). Springer. http://dx.doi.org/10.1007/978-981-10-0036-2_12.
http://dx.doi.org/10.1007/978-981-10-003...
, who found that intention is a necessary precursor to actual behaviour. The overall picture provided by these results implies a positive correlation between owners’ or managers’ CSR intention and their actual behaviour.
5.1 Theoretical and empirical implications
The findings from this study make several contributions to the current literature. First, this research extends the Theory of Planned Behaviour (TPB) in the context of CSR in SMEs by including all components of TPB and establishing a link between the variables. Our study found that all TPB variables suggested by Ajzen (1991)Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. http://dx.doi.org/10.1016/0749-5978(91)90020-T.
http://dx.doi.org/10.1016/0749-5978(91)9...
were generally useful in investigating firms’ engagement in CSR in the SME context, with subjective norms, perceived behavioural control, intention to engage, and firm behaviour having a positive and substantial effect on CSR engagement and actual CSR behaviour. However, the construct of attitude towards CSR activities showed only a moderate effect on SME managers’ or owners’ intention to engage in CSR activities. Our findings support the importance of subjective norms and perceived behavioural control to CSR intention, in line with Feder and Weißenberger (2019)Feder, M., & Weißenberger, B. E. (2019). Understanding the behavioral gap: Why would managers (not) engage in CSR-related activities? Journal of Management Control, 30(1), 95-126. http://dx.doi.org/10.1007/s00187-019-00275-y.
http://dx.doi.org/10.1007/s00187-019-002...
, who suggested that attitude generally has a significant relationship with behavioural intention, but the evidence regarding subjective norms and perceived behavioural control varies.
Second, it is one of the few studies to investigate the influence of participative leadership on managers’ or owners’ attitudes towards CSR initiatives. Participative leadership is a relatively new area of study in the field of leadership research and remains a paramount construct that requires more investigation (Martin, 2015Martin, R. (2015). A review of the literature of the followership since 2008. SAGE Open, 5(4), 2158244015608421. http://dx.doi.org/10.1177/2158244015608421.
http://dx.doi.org/10.1177/21582440156084...
). Our study extends the leadership literature by demonstrating the positive effect of a participative leadership style on the attitude of SME owners or managers towards performing CSR activities (Allen et al., 2017Allen, G. W., Attoh, P. A., & Gong, T. (2017). Transformational leadership and affective organizational commitment: Mediating roles of perceived social responsibility and organizational identification. Social Responsibility Journal, 13(3), 585-600. http://dx.doi.org/10.1108/SRJ-11-2016-0193.
http://dx.doi.org/10.1108/SRJ-11-2016-01...
; Goswami et al., 2018Goswami, A., O’Brien, K. E., Dawson, K. M., & Hardiman, M. E. (2018). Mechanisms of corporate social responsibility: The moderating role of transformational leadership. Ethics & Behavior, 28(8), 644-661. http://dx.doi.org/10.1080/10508422.2018.1467764.
http://dx.doi.org/10.1080/10508422.2018....
). Third, our results show that the risk orientation of SME owners or managers significantly influences their attitude towards CSR activities, which further supports that managers in SMEs are more likely to take risks if CSR activities are perceived as low risk, and these managers will have a positive attitude towards CSR activities. Finally, our findings show that SMEs do engage in CSR-related activities, and the owners or managers are aware of the different types of CSR activities. The most common CSR activity was marketplace CSR, followed by community CSR, workplace CSR, and environmental CSR. Our study answers the call by Jamali et al. (2017)Jamali, D., Lund-Thomsen, P., & Jeppesen, S. (2017). SMEs and CSR in developing countries. Business & Society, 56(1), 11-22. http://dx.doi.org/10.1177/0007650315571258.
http://dx.doi.org/10.1177/00076503155712...
for more attention to be paid to understanding SMEs’ potential specificities and contributions in relation to CSR.
5.2 Practical implications
Participative leadership and risk orientation had the smallest effect on attitudes in predicting intentions to engage in CSR activities. However, it is recommended that SMEs consider hiring participative leaders in their companies as a way of encouraging the adoption of such leadership approaches and forming better bonds with employees. This contributes significantly to companies, as satisfied employees display positive attitudes and behaviours at work, thereby helping the respective companies achieve their goals.
Regarding risk orientation, most SMEs were found to have adopted a risk-averse attitude towards engaging in CSR causes. SMEs are encouraged to increase their understanding of risks and to hire risk-taking leaders. Having a risk-taking mindset not only aids SMEs in designing information and communication programs for strategy formation, but also provides profitable outcomes for the SMEs. Furthermore, the study showed a higher participation rate for marketplace CSR activities compared to other activities. Thus, SMEs are urged to concentrate more on market-related concerns, such as supplier ethics and environmental standards, treating suppliers as partners and upholding and defending consumer rights.
5.3 Limitations and future studies
Despite its theoretical and managerial implications, this study has a number of limitations. First, it focuses on only one industry, the manufacturing industry. In order to compare the findings across various industries, it is recommended that future studies widen the scope of the analysis by looking at a number of firms, such as in the service industry. Second, the majority of respondents in this study were recruited from the food, beverage and tobacco industries, thus limiting the data to specific businesses rather than the entire population of SME industries. For this reason, researchers should consider incorporating other types of manufacturing industries in future CSR studies. This will improve further research that focuses on specific manufacturing industries, or create a balance between different industries that will offer more in-depth insights and specific implications.
This report makes several recommendations for further research. Firstly, since the current study used a cross-sectional methodology, future studies should adopt a longitudinal research approach, which would involve observing multiple SMEs and comparing their activities over time. Secondly, while the risk orientation scale developed by Rohrmann (2008)Rohrmann, B. (2008). Risk perception, risk attitude, risk communication, risk management: A conceptual appraisal. In 15th International Emergency Management Society Annual Conference, 2008, 1-10. and used in this study met the minimum threshold of 0.50 for the AVE score as suggested by Hair et al. (2017)Hair Jr., J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modeling. Sage Publications., it had a relatively low score of 0.59. Therefore, future studies should consider employing other risk orientation scales to enhance the convergent validity of the construct. Finally, future studies could explore the antecedents of CSR engagement (e.g., participative leadership style and risk orientation) from different perspectives, such as whether they could serve as dependent variables, moderators, or mediators of CSR engagement.
APPENDIX A Summary of scale items
Attitude towards CSR activities |
---|
1. It is good for my company to engage in CSR. |
2. It is rewarding for my company to engage in CSR. |
3. It is valuable for my company to engage in CSR. |
4. It is meaningful for my company to engage in CSR. |
Subjective norms |
1. Most stakeholders (employees, community, supplier etc.) think that my company should engage in CSR. |
2. Most internal stakeholders (employees/management) would approve of my company’s engagement in CSR. |
3. Most organizations whose opinions are valued by my company engage in CSR. |
4. Many companies like mine engage in CSR. |
Perceived behavioural control |
1. It is easy for my company to engage in CSR. |
2. It is possible for my company to engage in CSR |
3. The decision to engage in CSR is under my company’s authority. |
4. The decision to engage in CSR is under my company’s control. |
Intention to engage |
1. My company is committed to engaging in/continuing its CSR activities. |
2. My company plans to engage in /continue its CSR activities. |
3. My company has the intention to engage in/continue its CSR activities. |
4. My company is willing to engage in/continue its CSR activities. |
CSR activities |
1. My company ensures adequate steps are taken against discrimination in the workplace. |
2. My company encourages employees to develop skills and long-term careers. |
3. My company saves money by reducing its environmental impact. |
4. My company reduces its environmental impact by saving energy. |
5. My company has a policy to ensure honesty and quality in all its contracts, dealings and advertising. |
6. My company ensures timely payment of suppliers’ invoices. |
7. My company offers training opportunities to people from the local community. |
8. My company tries to purchase locally. |
Leadership style |
1. As a leader, I ask my employees for their views/opinions. |
2. As a leader, I encourage my employees to speak up about matters that are important to them. |
3. As a leader, I take careful note of my employees’ contributions. |
4. As a leader, I give my employees opportunities to ask questions. |
5. As a leader, I constructively criticize my employees. |
6. As a leader, I willingly explain when my employees ask questions. |
7. As a leader, I encourage work group members to express ideas and suggestion. |
8. As a leader, I listen to the work group’s ideas and suggestions. |
9. As a leader, I use the work group’s suggestions to make decisions that affect employees. |
10. As a leader, I give all work group members a chance to voice their opinions. |
11. As a leader, I consider the work group’s ideas when I disagree with my employees. |
12. As a leader, I make decisions that are based only on my own ideas. |
Risk orientation |
1. I’m quite cautious when I make plans and when I act on them. |
2. I follow the motto “nothing ventured, nothing gained”. |
3. I am not inclined to make adventurous decisions. |
4. If a task seems interesting, I’ll choose to do it even if I’m not sure whether I’ll manage it. |
5. I don’t like to risk anything; I would rather be on the safe side. |
6. Even when I know that my chances are limited, I try my luck. |
7. In my work, I only set small goals so that I can achieve them without difficulty. |
8. I express my opinion even if most people have opposite views. |
9. My decisions are always made carefully and accurately. |
10. I like to take on tasks that can demonstrate my competence, despite the risk of making mistakes. |
11. I tend to imagine the unfavourable outcomes of my actions. |
12. Success makes me take bigger risks. |
Supplementary Material
Supplementary material accompanies this paper.
Supplementary Data 1. Database.
Supplementary Data 2. Questionnaire.
Supplementary Data 3. Smart Pls output 1
Supplementary Data 4 Smart Pls output 2
Supplementary Data 5 Smart Pls output 3.
Supplementary data to this article can be found online at Tan, Athirah binti Mohd; Ann, Ho Jo, 2023, "Supplementary data - Exploring the Role of the Theory of Planned Behaviour, Risk Orientation, and Participative Leadership in SME Managers’ Engagement in CSR", https://doi.org/10.7910/DVN/HQAMJX, Harvard Dataverse, V1, UNF:6:Vy7eSbXoZrLSgrKFPnaRpw== [fileUNF].
-
Evaluation process:
Double Blind ReviewThis article is open data -
How to cite: Tan, A. M., & Ann, H. J. (2023). Exploring the role of the theory of planned behaviour, risk orientation, and participative leadership in SME managers’ engagement in CSR. Revista Brasileira de Gestão de Negócios, 25(2), p.234-252 https://doi.org/10.7819/rbgn.v25i2.4225
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Financial support:
The authors declare that no financial support was received. -
Open Science:
Tan, Athirah binti Mohd; Ann, Ho Jo, 2023, "Supplementary data - Exploring the Role of the Theory of Planned Behaviour, Risk Orientation, and Participative Leadership in SME Managers’ Engagement in CSR", https://doi.org/10.7910/DVN/HQAMJX, Harvard Dataverse, V1, UNF:6:Vy7eSbXoZrLSgrKFPnaRpw== [fileUNF]. -
Copyrights:
RBGN owns the copyrights of this published content. -
Plagiarism analysis:
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Publication Dates
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Publication in this collection
07 July 2023 -
Date of issue
Apr-Jun 2023
History
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Received
03 Feb 2023 -
Accepted
02 June 2023