DOMAIN 1 (Teamwork within units)
|
|
|
|
|
|
|
|
|
A1 - In this unit, people support each other. |
90 |
76.9 |
18 |
15.4 |
9 |
7.7 |
117 |
100.0 |
A3 - When there is a lot of work to be done quickly, we work together as a team to complete it properly. |
88 |
75.2 |
21 |
17.9 |
8 |
6.9 |
117 |
100.0 |
A4 - In this unit, people treat each other with respect. |
102 |
87.2 |
9 |
7.7 |
6 |
5.1 |
117 |
100.0 |
A11 - When an area of this unit becomes overloaded, the other professionals in this unit help. |
75 |
64.6 |
19 |
16.4 |
22 |
19.0 |
116 |
100.0 |
Total overall |
355 |
76.0 |
67 |
14.3 |
45 |
9.7 |
467 |
100.0 |
DOMAIN 2 (Supervisor expectations and actions to promote patient safety)
|
|
|
|
|
|
|
|
|
B1 - My supervisor/boss praises when he/she sees work performed in accordance with established patient safety procedures. |
76 |
64.9 |
18 |
15.4 |
23 |
19.7 |
117 |
100.0 |
B2 - Does my supervisor/boss really consider the professionals' suggestions for improving patient safety. |
81 |
69.2 |
21 |
17.9 |
15 |
12.9 |
117 |
100.0 |
B3 -Whenever the pressure builds, my supervisor/boss wants us to work faster, even if it means ‘skipping steps’. |
77 |
66.4 |
26 |
22.4 |
13 |
11.2 |
116 |
100.0 |
B4 - My supervisor/boss does not pay enough attention to patient safety issues that happen over and over again. |
96 |
83.5 |
11 |
9.7 |
8 |
7.0 |
115 |
100.0 |
Total |
330 |
71.0 |
76 |
16.3 |
59 |
12.7 |
465 |
100.0 |
DOMAIN 3 (Organizational learning - continuous improvement)
|
|
|
|
|
|
|
|
|
A6 - We are actively doing things to improve patient safety. |
108 |
92.3 |
6 |
5.1 |
3 |
2.6 |
117 |
100.0 |
A9 - Errors have led to positive change around here. |
83 |
71.6 |
18 |
15.5 |
15 |
12.9 |
116 |
100.0 |
A13 - After implementing changes to improve patient safety, we evaluated the effectiveness. |
86 |
74.2 |
20 |
17.2 |
10 |
8.6 |
116 |
100.0 |
Total |
277 |
79.4 |
44 |
12.6 |
28 |
8.0 |
349 |
100.0 |
DOMAIN 4 (Feedbackand communication about errors)
|
|
|
|
|
|
|
|
|
C1 - We receive information about implemented changes from the event reports. |
52 |
45.6 |
37 |
32.5 |
25 |
21.9 |
114 |
100.0 |
C3 - We are informed about errors that happen on this unit. |
59 |
51.3 |
36 |
31.3 |
20 |
17.4 |
115 |
100.0 |
C5 - In this unit, we discuss ways to prevent errors from happening again. |
81 |
70.4 |
25 |
21.8 |
9 |
7.8 |
115 |
100.0 |
Total |
192 |
55.8 |
98 |
28.5 |
54 |
15.7 |
344 |
100.0 |
DOMAIN 5 (Openness for Communication)
|
|
|
|
|
|
|
|
|
C2 - Professionals are free to say when they see something that could negatively affect patient care. |
89 |
78.1 |
19 |
16.7 |
6 |
5.3 |
114 |
100.0 |
C4 - Professionals feel free to question the decisions or actions of their superiors. |
36 |
31.3 |
47 |
40.9 |
32 |
27.8 |
115 |
100.0 |
C6 - Professionals are afraid to ask when something appears to be not right. |
57 |
50.4 |
44 |
38.9 |
12 |
10.7 |
113 |
100.0 |
Total |
182 |
53.2 |
110 |
32.2 |
50 |
14.6 |
342 |
100.0 |
DOMAIN 6 (Staffing)
|
|
|
|
|
|
|
|
|
A2 - We have enough staff to handle the workload. |
10 |
8.6 |
6 |
5.2 |
100 |
86.2 |
116 |
100.0 |
A5 - The professionals in this unit work longer hours than would be best for patient care. |
34 |
29.3 |
33 |
28.4 |
49 |
42.4 |
116 |
100.0 |
A7 - We use more temporary and outsourced professionals than is desirable for patient care. |
92 |
80.0 |
16 |
13.9 |
7 |
6.1 |
115 |
100.0 |
A14 - We work in a ‘crisis situation’, trying to do too much, too fast. |
26 |
22.2 |
29 |
24.8 |
62 |
53.0 |
117 |
|
Total |
162 |
34.9 |
84 |
18.1 |
218 |
47.0 |
464 |
100.0 |
DOMAIN 7 (Nonpunitive response to error) |
|
|
|
|
|
|
|
|
A8 - Professionals feel that their mistakes can be used against them. |
21 |
18.1 |
20 |
17.2 |
75 |
64.7 |
116 |
100.0 |
A12 - When an event is reported, it appears that the focus is on the person rather than the issue. |
40 |
34.5 |
25 |
21.5 |
51 |
44.0 |
116 |
100.0 |
A16 - Professionals are concerned that their mistakes are registered on their job records. |
18 |
15.5 |
23 |
19.8 |
75 |
64.7 |
116 |
100.0 |
Total |
79 |
22.7 |
68 |
19.5 |
201 |
57.8 |
348 |
100.0 |
DOMAIN 8 (Hospital management support for patient safety)
|
|
|
|
|
|
|
|
|
F1 - Hospital management provides a working climate that promotes patient safety. |
53 |
45.3 |
41 |
35.0 |
23 |
19.7 |
117 |
100.0 |
F8 - Hospital management actions demonstrate that patient safety is a top priority. |
74 |
63.8 |
21 |
18.1 |
21 |
18.1 |
116 |
100.0 |
F9 - Hospital management only seems interested in patient safety when an adverse event occurs. |
66 |
56.4 |
27 |
23.1 |
24 |
20.5 |
117 |
100.0 |
Total |
193 |
55.1 |
89 |
25.4 |
68 |
19.5 |
350 |
100.0 |
DOMAIN 9 (Teamwork among hospital units)
|
|
|
|
|
|
|
|
|
F2 - Hospital units are not well coordinated with each other. |
51 |
43.6 |
36 |
30.8 |
30 |
25.6 |
117 |
100.0 |
F4 - There is good cooperation between hospital units that need to work together. |
72 |
61.5 |
30 |
25.6 |
15 |
12.9 |
117 |
100.0 |
F6 - It is often unpleasant to work with professionals from other hospital units. |
69 |
59.0 |
29 |
24.8 |
19 |
16.2 |
117 |
100.0 |
F10 - Hospital units work well together to provide the best care for patients. |
79 |
67.5 |
32 |
27.4 |
6 |
5.1 |
117 |
100.0 |
Total |
271 |
57.9 |
127 |
27.1 |
70 |
15.0 |
468 |
100.0 |
DOMAIN 10 (Hospital handoffs and shift changes)
|
|
|
|
|
|
|
|
|
F3 - The care process is compromised when a patient is transferred from one unit to another. |
65 |
55.6 |
24 |
20.5 |
28 |
23.9 |
117 |
100.0 |
F5 - It is common for important information about patient care to be lost during shift changes or shifts. |
58 |
50.0 |
26 |
22.4 |
32 |
27.6 |
116 |
100.0 |
F7 - Problems often occur in the exchange of information between hospital units. |
55 |
50.0 |
29 |
26.4 |
26 |
23.6 |
110 |
100.0 |
F11 - In this hospital, shift or shift changes are problematic for patients. |
83 |
71.6 |
22 |
19.0 |
11 |
9.4 |
116 |
100.0 |
Total |
261 |
56.9 |
101 |
22.0 |
97 |
21.1 |
459 |
100.0 |
DOMAIN 11 (General perception of patient safety)
|
|
|
|
|
|
|
|
|
A10 - It is just by chance that more serious mistakes do not happen around here. |
67 |
58.8 |
27 |
23.7 |
20 |
17.5 |
114 |
100.0 |
A15 - Patient safety is never compromised due to the greater amount of work to be completed. |
16 |
13.9 |
22 |
19.1 |
77 |
67.0 |
115 |
100.0 |
A17 - In this unit we have patient safety issues. |
24 |
20.5 |
22 |
18.8 |
71 |
60.7 |
117 |
100.0 |
A18 - Our procedures and systems are adequate to prevent errors from occurring. |
63 |
53.9 |
24 |
20.5 |
30 |
25.6 |
117 |
100.0 |
Total |
170 |
36.7 |
95 |
20.5 |
198 |
42.8 |
463 |
100.0 |
DOMAIN 12 (Frequency of event reporting)
|
|
|
|
|
|
|
|
|
D1 - When an error occurs, but it is noticed and corrected before it affects the patient, how often is it reported? |
46 |
40.7 |
29 |
25.7 |
38 |
33.6 |
113 |
100.0 |
D2 - When an error occurs but there is no risk of harm to the patient, how often is the patient notified? |
37 |
33.0 |
40 |
35.7 |
35 |
31.3 |
112 |
100.0 |
D3 - When an error occurs, which could cause harm to the patient, but does not, how often is the patient notified? |
56 |
50.0 |
39 |
34.8 |
17 |
15.2 |
112 |
100.0 |
Total |
139 |
41.3 |
108 |
32.0 |
90 |
26.7 |
337 |
100.0 |
Total Overall |
2.611 |
53.8 |
1.067 |
22.0 |
1.178 |
24.2 |
4.856 |
100.0 |