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Hearing aids users' satisfaction attending a private service

ABSTRACT:

Purpose:

to ascertain the degree of satisfaction of individual hearing aid users through the questionnaire Satisfaction with Amplification in Daily Life.

Methods:

an observational, descriptive and analytical cross-sectional study with the participation of individuals aged between 52 and 96 years old with bilateral sensorineural hearing loss from mild to severe, hearing aid users. All participants answered a questionnaire at the beginning of the process of adaptation of the hearing aids and after three months of use of it.

Results:

there were significant differences in questionnaire scores comparing the results of users with unilateral and bilateral adaptation both for the first time and for the second assessment. Showed a statistically significant difference between the two moments for the subscale negative factors and the average overall score, greater satisfaction was observed on the second time. There are statistically significant positive correlations between the results of subscale rates, and has global average and among negative factors and overall average. Among the negative factors and personal image correlation was negative.

Conclusion:

the survey results showed that users evaluated hearing aid were satisfied with amplification after three months of effective use. There was no difference in satisfaction between unilateral and bilateral adaptation. There was no statistically significant correlation between the overall average and the results of subscale costs and services. Acclimatization has helped meet the negative factor subscale and the overall survey average.

KEYWORDS:
Patient Satisfaction; Questionnaire; Hearing Aids; Hearing Loss

ABRAMO Associação Brasileira de Motricidade Orofacial Rua Uruguaiana, 516, Cep 13026-001 Campinas SP Brasil, Tel.: +55 19 3254-0342 - São Paulo - SP - Brazil
E-mail: revistacefac@cefac.br