ABSTRACT
Introduction:
The web 3.0 environment has, as a remarkable characteristic, the presentation of personalized data to its users, through its algorithms that act as mediating artifacts of the users' relationships with the network. In this scenario of cooperation between people and computers, inherent to web 3.0, Information Science contributes by reflecting on the informational subject and their context, especially through the informational practice approach.
Objective:
Build theoretical contributions across the purposes of design thinking that are combined with the study objectives of situated practices of technology appropriation by users.
Methodology:
Through an exploratory narrative literature review, the theoretical underpinning for the construction of mediating artifacts on the web 3.0 is developed based on the perspective of studying information practices associated with the methodological approach of design thinking as an alternative for the participatory and human development of new contexts of social organization and relationship on the web.
Results:
Conceptual relationships are woven among web 3.0, dismediation and mediating artifacts. The design thinking methodology is presented and related to the approach of user studies of information practices.
Conclusion:
The construction of mediating artifacts for the web 3.0 requires a study approach centered on the interaction context of its users, through a context-sensitive methodology, as proposed by design thinking. The theoretical proposal is that design thinking is convergent with the informational practice approach of information users, and it can be an innovative approach for the field of Information Science.
KEYWORDS:
Information practices; Web 3.0; Mediation; Users; Design thinking