USO DE INDICADORES DE SUSTENTABILIDADE NA GESTÃO DE PROJETOS DE TECNOLOGIA DA INFORMAÇÃO

2. Renato Penha - Ph.D. from the Universidade Nove de Julho. Professor of the Postgraduate Program in Project Management at Universidade Nove de Julho. E-mail: rp.renatopenha@gmail.com

2. Cláudia Terezinha Kniess - Ph.D. from the Universidade Federal de Santa Catarina. Adjunct Professor at the Federal University of São Paulo - Paulista School of Politics, Economics and Business (EPPEN / UNIFESP). Professor of the Postgraduate Program in Management and Regional Development at Universidade de Taubaté. Professor and researcher at Universidade São Judas Tadeu. E-mail: kniess@gmail.com

2. Tina Travis - Experienced senior manager with a demonstrated history of working in the management consulting industry. Strong, professional skills in business process redesign, requirements analysis, enterprise software, and software implementation, specifically in the public sector; higher education markets worldwide. E-mail: tina@campusguild.com

Silvius and Schipper (2014)	Azevedo (2006)	Krajnc and Glavic (2003)	*Araújo et al.* (2006)**	DJSI (2019)
Economic Indicators
Return on Investment	Annual production	Value added in GDP	Competitive advantage	DJSI (2019)	Corporate governance
Diversity in Design	Total annual sales volume	Investments in sustainable development	Quality and cost	Investor relations
Direct financial benefits	Exports	Environmental liability costs	Focus	Strategic planning
Net present value	Billing	Number of customer complaints	Market	Measurement system / scorecards
		Investments in ethics activity	Results	Risk and crisis management
		Number of sustainable environmental reports	Business Strategy	Codes of conduct
Environmental Indicators
Local procurement	Internal environmental project programs	Energy consumption	Clean technologies	Environmental policy and management
Digital communication	Environmental compliance	Material consumption	Recycling	Environmental performance
Travels	Environmental management system	Water consumption	Sustainable use of	Advanced environmental management system
Transport	Environmental education projects	Production	Natural resources	Product leadership
Energy used	Reduced material consumption	Solid waste	Legal Compliance	Climate strategy
CO2-emission*		Liquid waste	Use of eco-friendly products
Recycling		Gas emission	Environmental impacts
Disposal
Resource reuse
Waste
Social Indicators
Direct employment	Direct jobs generated	Number of employees	Assuming social responsibility	Labor practices indicators
Labor / management relations	Employees’ dependents	Turnover	Supporting community growth	Human capital development
Health and safety	Admissions in the period	Index of workers satisfied with their work	Commitment to HR development	Attracting and retaining talents.
Training and education	Female, black and handicapped workers in the company.	Percentage of promotions	Promotion and participation in social projects	Knowledge management / organizational learning
Organizational learning	Management positions held by female, black and handicapped workers.	Time on sick leave		Standards for suppliers
Diversity and equal opportunities	Shutdown index	Fraction of charitable contributions		Involvement of stakeholders
No discrimination	Level of training	Number of social projects		Corporate citizenship and philanthropy
Resource reuse
Waste

Economic	Environmental	Social
ROI - Return on investment	Transport	Labor practices
Business agility	Energy	Human rights
	Waste	Company and clients
	Materials and Resources;	Ethical behavior

Dimension	Indicators	Present	Other nature	Institutional
Economic	ROI - Return on investment
	Net present value
	Strategic planning
Environmental	Transport
	Energy consumption
	Waste
	Reuse of materials and resources
Social	Relations with the community
	Labor practices
	Ethical behaviors

Questions	Reference
How do you describe the procedures that your company employs in relation to sustainability practices and indicators?	Shenhar and Dvir (2010SHENHAR, A. J; & DVIR, D. (2010). Reinventando gerenciamento de projetos: a abordagem diamante ao crescimento e inovação bem-sucedidos. São Paulo: M. Books.) Atkinson (1999) Elattar (2009)
What are factors are used to measure the economic performance of projects?	Singh et al. (2012)
How is the incorporation of sustainability aspects into organizational processes to seek corporate sustainability?	Labuschagne, Brent and Van Erck (2005LABUSCHAGNE, C; BRENT, A. C; & VAN ERCK, R. P. (2005). Assessing the sustainability performances of industries. Journal of cleaner production, 13(4), 373-385.) Carvalho and Rabechini Jr. (2011CARVALHO, M. D; & RABECHINIJR, R. (2011). Fundamentos em gestão de projetos: construindo competências para gerenciar projetos. São Paulo: Atlas.)
What are the main difficulties encountered in using sustainability variables and indicators in projects?	Rics (2004) Presley et al. (2007) Sarkis, Meade and Presley (2012)
Regarding the cost trade-off versus benefit, how does the company evaluate the impacts of continuous cost on the decision-making process?	Buson (2009BUSON, M. A; LAURENTI, R; ROZENFELD, H; & FORCELLINI, F. A. (2009). Uma proposta de avaliação da sustentabilidade de projetos na fase de planejamento com base nos princípios lean: um estudo de caso no segmento de eletrônicos. In Anais do Congresso Brasileiro de Gestão de Desenvolvimento de Produto, São José dos Campos.) Buson et al. (2009)
How is the project’s contribution to return on investment, competitiveness and market performance of the company measured?	Munns and Bjeimi (1996MUNNS, A. K; & BJEIRMI, B. F. (1996). The role of project management in achieving project success. International journal of project management, 14(2), 81-87.)
How do risk management practices consider elements of sustainability in projects?	Carvalho and Rabechini Jr. (2011CARVALHO, M. D; & RABECHINIJR, R. (2011). Fundamentos em gestão de projetos: construindo competências para gerenciar projetos. São Paulo: Atlas.)
How is the use of sustainability indicators disseminated in GP practices to improved the results?	Singh et al. (2012) Labuschagne, Brent and Van Erck (2005LABUSCHAGNE, C; BRENT, A. C; & VAN ERCK, R. P. (2005). Assessing the sustainability performances of industries. Journal of cleaner production, 13(4), 373-385.) Carvalho and Rabechini Jr (2011CARVALHO, M. D; & RABECHINIJR, R. (2011). Fundamentos em gestão de projetos: construindo competências para gerenciar projetos. São Paulo: Atlas.) Silvius, Schipper and Nedeski (2013)
How does the company measure the success of a project according to the use of sustainability indicators?	Mir and Pinnington (2014) Carvalho and Rabechini Jr (2015)
Are the sustainability practices currently adopted in the company and applied to IT projects?	Sánchez (2015SÁNCHEZ, M. A. (2015). Integrating sustainability issues into project management. Journal of Cleaner Production, 96, 319-330.) Carvalho and Rabechini Jr (2015)
Are there specific sustainability indicators for IT projects, be they development or infrastructure projects?	Sánchez (2015SÁNCHEZ, M. A. (2015). Integrating sustainability issues into project management. Journal of Cleaner Production, 96, 319-330.) Ika, Diallo and Thuillier (2012IKA, L. A; DIALLO, A; & THUILLIER, D. (2012). Critical success factors for World Bank projects: An empirical investigation. International journal of project management, 30(1), 105-116.) Veiga (2010VEIGA, J. E. D. (2010). Indicadores de sustentabilidade. Estudos avançados, 24(68), 39-52.)
Are the existing indicators for measuring the company’s economic sustainability performance being currently applied to IT projects?	Sánchez (2015SÁNCHEZ, M. A. (2015). Integrating sustainability issues into project management. Journal of Cleaner Production, 96, 319-330.)

[1] 1. Alexandre Alcantara Mesquita -Master in Business Administration at Faculdade Getúlio Vargas (FGV). E-mail: alexandremesquita2008@gmail.com

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USO DE INDICADORES DE SUSTENTABILIDADE NA GESTÃO DE PROJETOS DE TECNOLOGIA DA INFORMAÇÃO

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