ABSTRACT
Purpose
The study aims to identify whether emotional intelligence influences leadership profiles given the performance of their teams in the face of the people, processes, and results pillars.
Methodology
A qualitative research used in-depth interviews to collect and analyze data, which Iramuteq software supports.
Findings
According to the interviewer’s perspective, the results showed that the situational leadership model proved helpful in leadership practice. Emotional intelligence is strongly associated with the situational leadership profile.
Research Limitations
The conclusions of a qualitative study could not be generalized for other’s circumstances but could support further research.
Practical Implications
The interviewees perceive this connection between situational leadership and emotional intelligence when they note the importance of knowing how to manage conflicts, influence the team, and have emotional resilience and empathy.
Originality/value
This research assumes that the combined use of situational leadership and emotional intelligence variables can guide the adoption of a management style aimed at achieving results at work and greater employee job satisfaction.
Keywords:
Situational leadership; Emotional intelligence; Maturity