The authors report their experience as teacher-nurse for years in oncologic hospital with the aim of enabling reflection on the development of nursing therapeutic communication at the hospital preoperative unit for mastectomized women. It was found that the practice of therapeutic communication becomes a favorable practice, because establish the nurse-patient relationship, with patient producing his own care. Understanding the fragility of the patient at this stage, the nurse takes commitment to predefine the nursing care in partnership, in order to meet the patient needs, aiming to, mainly, the autonomy of care. In this way, the authors present a proposal for nursing managed care based on a mutal relationship, human and participatory care.
Communication; Nursing; Preoperative care; Mastectomy