This study deals with the problem of interpersonal relationships in the work process of the nurse and, is supported in the referential of the work process and the evolutionary stages of group relationships. To data collection was used a research-action and documental method, at two university hospitals from the South Region. It has been detected some fragilities faced by the controlling nurse in all the stages of the relationship process, with the presence of inefficacious mechanisms of inclusion of these professionals at work, no differential treatment between the controlling position and other functions, relations with an emphasis in the bipersonal contacts and as inefficient as unsatisfactory mechanisms of work process evaluation.
nursing; organization & administration; interpersonal relations