This is a descriptive study, of a quantitative approach, that aimed to evaluate the profile of adult patients assisted in a non-hospital emergency care unit of a countryside city of São Paulo state, Brazil. A sample of 477 records, selected by systematic random sampling technique of all the consultations performed in 2011, was analyzed. The population assisted was, mostly, of young women, aged 20-29 years, from the area covered by the service unit and the assistance occurred in the period of operation of the primary health care network. The reasons for seeking health care were complaints of low severity. Given that the service is intended to meet urgent situations of medium and high complexity, there is a need to introduce the user's embracement and the risk classification in order to improve the organization and quality of care provided to the population.
Emergency Medical Services; Health Services Needs and Demands; Comprehensive Health Care
