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Professional burnout and patient safety culture in Primary Health Care

Agotamiento profesional y cultura de seguridad del paciente en la Atención Primaria de Salud

ABSTRACT

Objectives:

to analyze the association between the risk of occupational exhaustion (burnout) and safety culture in Primary Health Care.

Methods:

ross-sectional study conducted in 18 Primary Health Care Units in the Northeast of Brazil. Three questionnaires were used: sociodemographic, Maslach Burnout Inventory, and the Medical Office Survey on Patient Safety Culture. The study was approved by the Research Ethics Committee.

Results:

seventy-eight healthcare workers participated, of which 64.1% presented a reduced risk of burnout; and 11.5%, a high risk (p=0.000). The following were identified as weakened dimensions of safety culture: Work pressure and pace; Owner, managing partners, leadership support; Overall ratings on quality; and Overall rating on patient safety.

Conclusions:

an association was found between low risk of developing burnout syndrome and positive evaluation of safety culture.

Descriptors:
Occupational Burnout; Patient Safety; Primary Health Care; Health Personnel; Organizational Culture.

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